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Rose City Ford Sales

Windsor, ON

4.7
1,391 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,391 Reviews of Rose City Ford Sales

August 20, 2025

Service advisor Rob was very helpful and explained everything . My appointment and repairs were done on time More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Service advisor
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you, Bruce, for the positive feedback. We're happy to hear that your experience with our service advisor, Rob, was so helpful and that your repairs were completed on time. We appreciate you choosing our dealership for your service needs and look forward to assisting you again in the future! Cheers :)

August 20, 2025

Best part of my experience was my shuttle driver. Unfortunately, I forget his name, but he was amazing! More

by Morgan Cantagallo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you for sharing your feedback, Morgan. We're delighted to hear that you had such a wonderful experience with our shuttle driver. Even if you can't recall his name, we will share your kind words with the entire team. We are proud of our staff and the extra mile they go to make every part of your visit a great one. We look forward to seeing you again in the future! Cheers :)

August 18, 2025

Quick service and great diagnostic analysis with free coffee and courtesy shuttle with 3 more words More

by jking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Primeau
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you for the wonderful feedback! We're glad to hear that you had a great experience with our quick service and diagnostic analysis. It's our pleasure to offer amenities like complimentary coffee and a courtesy shuttle to make your visit as pleasant as possible. We appreciate your business and hope to see you again soon. Cheers :)

August 15, 2025

Clean,courteous, friendly, generous, efficient, helpful, nice activities for waiting time, comprehensive workers to care for my stay More

by Mimqchap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you so much for your kind words! We are so glad to hear that you had a positive experience with our team. We pride ourselves on providing a clean and friendly environment with helpful staff and amenities to make your wait time more comfortable. We appreciate your business and hope to see you again soon! Cheers :)

August 15, 2025

Good service on recall replacement and done well before time allotted. Pleased with entire transaction. More

by shelleysymonds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you so much for your kind words, Shelley. We're thrilled to hear that your experience with our team was a positive one and that we were able to complete your recall replacement so quickly. We pride ourselves on providing efficient and professional service for all of our customers, and we're so glad we could meet your expectations. We appreciate your business and hope to see you again soon! Cheers :)

August 15, 2025

Rob was friendly and efficient work was done quickly and correctly I was very pleased More

by ckjwith2000
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primo
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you so much for your kind words. We're so glad to hear that Rob provided you with friendly and efficient service, and that your work was completed quickly and correctly. We appreciate your feedback and look forward to seeing you again in the future! Cheers :)

August 14, 2025

Rob primeau is awesome, these guys go way out of the way to help you out. Always professional, very fast More

by robert.b.price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob primeau, Nick Gloster, Daniela Racco
Aug 16, 2025 -

Rose City Ford Sales responded

Thank you so much for this fantastic feedback about your experience with us! We are thrilled to hear that Rob Primeau provided you with such a positive and efficient visit. His commitment to going above and beyond to help our customers is a great example of the service we aim to provide. We will be sure to pass along your wonderful comments to him. Thank you for your business and for recognizing the hard work of our team. We hope to see you again soon! Cheers :)

August 14, 2025

Staff is very friendly, it is clean and the turn over on staff is low. No pressure when you look for a new car. Staff is very knowledgeable about their products. More

by Hauke65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Mauro Cihi, Nick Gloster, Daniela Racco
Aug 17, 2025 -

Rose City Ford Sales responded

Thank you so much for this wonderful review! We are delighted to hear that you experienced the friendly and knowledgeable service we strive for. It means a great deal to us that you noticed our team's dedication and the low-pressure atmosphere we aim to provide. We believe that finding a new vehicle should be an enjoyable and respectful process, and your feedback confirms we are on the right track. We truly appreciate you taking the time to share your thoughts and for choosing Rose City Ford. Cheers :)

August 13, 2025

Very easy to work with, they worked with my schedule. Took great care of my vehicle More

by Logan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you so much for your kind words, Logan. We are so glad to hear that we were able to work with your schedule and that you had a positive experience with our team. We pride ourselves on taking great care of every vehicle that comes through our doors, and we're so glad we could do that for you. We appreciate your business and hope to see you again soon! Cheers :)

August 12, 2025

Bought Ford Explorer 2020 from them, decent price, excellent customer service, get reminded about service and recall. Outstanding More

by Usman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Mclean
Aug 27, 2025 -

Rose City Ford Sales responded

Thank you, Usman, for your outstanding review! We're so glad to hear that you had a great experience with our team and that you're happy with your Explorer. We pride ourselves on providing excellent customer service, not only during the sale but also with helpful reminders for service and recalls. We appreciate your business and look forward to continuing to provide you with the best experience possible! Cheers :)

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