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Rose City Ford Sales

Windsor, ON

4.6
635 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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635 Reviews of Rose City Ford Sales

February 16, 2024

I have a great service and experience with the dealership. I especially recommend Dany for everybody. He is patient and very polite and professional. More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dany, Nick Gloster
Feb 24, 2024 -

Rose City Ford Sales responded

Alex, thank you for your kind review and recommendation! It is fantastic to see that you had such a positive experience here with Dany! We will be sure to pass along your thoughtful message, and we hope we can be of service to you in the future! Cheers :)

February 16, 2024

Fast and friendly service. Kurt was a great salesman, he was patient and kind. I gave him an idea of what I was looking for and he helped me find exactly that. He also took the More

by Heather G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Feb 24, 2024 -

Rose City Ford Sales responded

Thank you Heather! We are so happy to hear that Kurt was able to help you find the perfect vehicle! We strive to deliver an excellent car buying experience, and we are so delighted to hear you found that to be the case during your visit! We hope you love your new ride, and if you ever have any further needs, or questions, please reach out! Thank you!

February 16, 2024

My problem was addressed by a professional, courteous and efficient service rep. The issue requires a part to be ordered and installed at a later date. More

by ggkearns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristan
Feb 24, 2024 -

Rose City Ford Sales responded

Thank you for your kind words! We are so glad to hear that you had a positive experience working with our service team, and that they have been able to assist you with all your needs! We hope we can be of service to you again in the future. Have an amazing day!

February 16, 2024

This was my second purchase involving Dany. Great person to work with. Go see him. More

by Gary g
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dany Jurjis
Feb 24, 2024 -

Rose City Ford Sales responded

Thank you Gary! We are so glad to hear that Dany helped you find another perfect vehicle! We can't thank you enough for taking the time to leave us a review and recommendation! We look forward to your next visit, and if you have any questions in the future, please do not hesitate to reach out! Cheers :)

February 15, 2024

Great service . Took care of my problem. Kept me informed the whole process. Very good the whole time More

by brimurr56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Feb 21, 2024 -

Rose City Ford Sales responded

Thank you for the 5 stars! We are so happy that we were able to help you out. If you ever need anything else, please feel free to reach out, and we hope we can be of service to you again in the future! Cheers :)

February 15, 2024

Had a recall on my truck, went in for service and didn't get it back on time. Had to pay for my own car rental on an issue that I had no control over. I also had to find my own way to car rental place from More

by randygroulxu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gloster
Feb 24, 2024 -

Rose City Ford Sales responded

We're sorry to hear about your experience and any inconvenience it may have caused. Your satisfaction is our priority, and we're disappointed to hear that we have fallen short. Please feel welcome to reach out to our service manager directly at 226-782-2669, as we'd like to address your concerns.

February 14, 2024

Willing and able to answer any questions that I may have. Appointments and maintenance services easy to book - reminders forthcoming by phone and email. Services done “in good time” and good explanation as t More

by dianeniklas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Gillen, Tracey Nason
Feb 22, 2024 -

Rose City Ford Sales responded

Thank you very much Diane! Your satisfaction is our top priority, and we strive to ensure that we can deliver an excellent experience to our guests. We hope that we can continue to be of service to you in the future. Have a wonderful day!

February 14, 2024

As usual rose city ford is the best, in customer service, and their trained mechanics More

by Fadinizam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Feb 24, 2024 -

Rose City Ford Sales responded

Thank you very much! We are so glad to hear that our service team has been able to assist you with your vehicle needs! We appreciate you taking the time to leave us such a thoughtful review and recommendation. We hope to be of service to you again in the future! Cheers, and have a fantastic day! :)

February 12, 2024

I was at the place for “Oil changing & tire rotation” (regular maintenance)… I paid $159.94 and after got in my car n for awhile noticed it shows the oil life %6 (!) Want to ask kindly “you guys chang More

by alper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic and Service Agent
Feb 28, 2024 -

Rose City Ford Sales responded

Thank you for taking the time to tell us about your recent servicing. We apologize for the negative experience you had during your recent visit. Your satisfaction is our priority, and we're disappointed to hear that we fell short. Please contact our service manager directly at 226-782-2669 to discuss your concerns further.

February 12, 2024

Always helpful, very efficient. I feel like we are in wonderful hands with Rose City Ford. I feel confident that we are driving well- maintained , safe vehicles. More

by ahtomc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob P
Feb 24, 2024 -

Rose City Ford Sales responded

Thank you very much, and we are so happy to hear that you had such a wonderful experience working with our service team! We strive for 100% satisfaction and are so happy to hear that was the case during your visit. If you have any further questions, please feel free to give us a call at any time! Have a fantastic day

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