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Rose City Ford Sales

Windsor, ON

4.7
1,196 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,196 Reviews of Rose City Ford Sales

May 28, 2025

Dealership good to work with fixed me up and on my way pretty informative And scheduled my next appointment thanks Rose City Ford More

by Redneck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Jun 21, 2025 -

Rose City Ford Sales responded

Thank you! We're thrilled to hear that you had a 5 star experience. We appreciate you taking the time to leave us your feedback, and we certainly look forward to your next visit! Have a great day! Cheers :)

May 28, 2025

They were able to fit me in for an appointment quickly. Very friendly and informative. More

by Melissa Highgate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jun 21, 2025 -

Rose City Ford Sales responded

That's great to hear, Melissa! We're glad we were able to get you in quickly! We do our best to be as convenient and as helpful as possible, and we are happy to have hit the mark! We appreciate your kind words, and we look forward to your next visit! Cheers :)

May 28, 2025

Kyle Gagnon the best. The most helpful sincere salesman we've met. First trip to Rose City. First arrived and were just looking when a guy passing by (who looked ver More

by Cathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Gagnon, James. Mustafa
Report | Print
Jun 21, 2025 -

Rose City Ford Sales responded

Thank you Cathy! That's absolutely wonderful to hear! We're thrilled that your first visit was such a positive and memorable one, especially thanks to Kyle. It's great to know that he provided such helpful, sincere, and knowledgeable service. Making our customers feel comfortable and at ease, especially with significant decisions, is exactly what we strive for. We're also glad to hear that James, our sales manager, and Mustafa contributed to your great experience. It truly means a lot to us that you felt so much more comfortable here than at other dealerships. We hope you love your new F-150, and we look forward to seeing you again soon! Cheers :)

May 28, 2025

Friendly, knowledgeable, efficient. They listen to your comments and and ask for relevant information to help understand what any issue is. They inform you what cause of problem might More

by MJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Prime, Matthew Willar
Report | Print
Jun 21, 2025 -

Rose City Ford Sales responded

That's wonderful feedback to hear! We're so pleased that you had a great experience with our team. We believe in keeping you informed every step of the way, from explaining the potential cause of a problem to detailing how our technicians will investigate it. We appreciate you taking the time to leave such a glowing review, and we look forwarding to helping you with any servicing needs you may have in the future! Cheers :)

May 27, 2025

Courteous professional and knowledgeable personnel made purchase easy Facility very clean with good flow I will return More

by rlmartin1177
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt in sales
Report | Print
Jun 21, 2025 -

Rose City Ford Sales responded

That's wonderful to hear! We're absolutely thrilled that our team made your recent experience so easy. We truly appreciate your feedback and are so glad you'll be returning! We look forward to your next visit! Cheers :)

May 26, 2025

Always the best service, makes everything so easy and ready to go ! Can’t say thank you enough More

by mahonkim3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
Report | Print
May 28, 2025 -

Rose City Ford Sales responded

Thank you so much for your kind words! We're thrilled to hear that we have been able to provide you with great service. Providing a seamless and hassle-free experience for our customers is what we always strive for. We truly appreciate your continued trust! We look forward to your next visit! Cheers :)

May 23, 2025

Mauro is very helpful and informative in helping me choose a car that fits my preferences and lifestyle. More

by Helena
Recommend Dealer
Yes
Employees Worked With
Daniela Racco
Report | Print
May 27, 2025 -

Rose City Ford Sales responded

Thank you, Helena, for sharing your wonderful experience with Mauro! We're thrilled to hear that he was so helpful and informative in guiding you to a car that perfectly suits your preferences and lifestyle. Mauro truly embodies our commitment to personalized customer service, and we'll be sure to pass along your kind words to him. We appreciate you choosing Rose City Ford! Cheers :)

May 22, 2025

Great service, well informed service people. Service prompt according to appointment time and took about the amount of time stated at beginning of appointment. More

by mark.auger900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
May 24, 2025 -

Rose City Ford Sales responded

Thank you, Mark, for your excellent review! We're so glad to hear that you experienced great service. It's wonderful to know that our service team kept you well informed and that your appointment was both prompt and completed within the stated timeframe. We always aim for efficiency and transparency, and your feedback confirms we're on the right track. We truly appreciate you taking the time to share your positive experience! Cheers :)

May 21, 2025

Reached out to me before my lease was up. Had exactly what I wanted and numbers ready when I walked in. Great customer service and truck was super clean. Loving my new ride More

by Rmarnee
Recommend Dealer
Yes
Employees Worked With
Ahmed
Report | Print
May 24, 2025 -

Rose City Ford Sales responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that our proactive approach to your lease end, coupled with having the perfect truck and numbers ready, made for such a smooth and enjoyable visit. It's fantastic to know that our team provided great customer service and that you're loving your new ride. We truly appreciate your business and look forward to your next visit! Cheers :)

May 20, 2025

I love the reception I got when I entered the service department. They treated me with respect More

by ddesj07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
May 24, 2025 -

Rose City Ford Sales responded

Thank you so much for sharing your positive experience! We are absolutely delighted to hear that you felt respected and appreciated the warm reception you received when you entered our service department. Providing a welcoming and respectful environment for every customer is a top priority for us, and your feedback truly validates our efforts. We're grateful for your review and look forward to welcoming you back to Rose City Ford anytime you need us! Cheers :)

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