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Rose City Ford Sales

Windsor, ON

4.6
645 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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645 Reviews of Rose City Ford Sales

February 26, 2024

The dealership did what they were supposed to do in a timely manner while I waited. More

by Johncee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primo
Mar 12, 2024 -

Rose City Ford Sales responded

Thank you for the 5 stars! We are so happy we were able to provide you with a wonderful experience during your service appointment. We hope to be of service to you again very soon. Have a great day :)

February 23, 2024

Very satisfied with the service and care at Rose City. Happy that we deal there. More

by georgeplantus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Mar 04, 2024 -

Rose City Ford Sales responded

Thank you so much George! We are so glad to hear about your recent service, and that you are always 100% satisfied! We are grateful that you have taken the time to leave us such a thoughtful review and recommendation and hope to be of service to you again very soon! Cheers :)

February 22, 2024

Ahmed was very helpful. delivered on everything that he had promised Ahmed Assaf the sales manager was excellent to work with. More

by manny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Al-dimashki
Mar 16, 2024 -

Rose City Ford Sales responded

Hey Manny! Thank you so much for your kind words. It is fantastic to hear that Ahmad Al-Dimashki was able to provide you with top notch service and made your car buying experience positive. We are also thrilled to hear that Ahmad Assaf made such a great impression and made the process smooth. We are looking forward to your next visit.

February 21, 2024

It was a pleasure to deal with Rose City Ford during routine service. From dropping my vehicle off, courtesy ride home and pick up when the service was complete, the staff was friendly and efficient. More

by Superimpressed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristan
Feb 24, 2024 -

Rose City Ford Sales responded

Thank you so much for taking the time to leave such a wonderful review for our service team and shuttle drivers! We are thrilled to hear that they have provided you with excellent service, and we are here to assist with all your vehicle needs! Have a fantastic day. Cheers :)

February 21, 2024

Everyone was super friendly and efficient - positive experience all around! I especially enjoyed the coolest shuttle driver! More

by simonbritton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Nick Gloster
Feb 24, 2024 -

Rose City Ford Sales responded

Thank you so much Simon! It is great to hear that you had such a wonderful time here during your service appointment! We will be sure to pass along your amazing review to our shuttle drivers! We look forward to your next visit :)

February 20, 2024

Warning! Do not buy used vehicle from this dealership! Young man buys first used vehicle, sees oil on group within 90 days and they tell him oil from previous More

by USEDCARRIPOFF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used cars sales staff and mgr
Feb 24, 2024 -

Rose City Ford Sales responded

Hey, we regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. Falling short of meeting expectations is not the standard we strive to achieve, and we would like to have a better understanding. If you could reach out to us at 226-826-2680, we will do our best to resolve this.

February 20, 2024

First and last experience with Rose City Ford. Purchased a used vehicle from them in July 2023. Had to bring vehicle in multiple times for repairs that I thought were agreed upon and would be don More

by K
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Dany
Feb 28, 2024 -

Rose City Ford Sales responded

We're sorry to hear about the issues you encountered during your visit. Your feedback is valuable, and we take it seriously. Please contact our service manager directly at 226-782-2669 so we can address your concerns and work towards a resolution.

February 20, 2024

I had the pleasure of dealing with Taylor very pleasant and accommodating , she is supposed to be looking into some warranty issues but in the end I don't think things are going to go my way . More

by Oil consumption
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor ( no last name )
Mar 16, 2024 -

Rose City Ford Sales responded

Thank you for letting us know about your recent service visit. We are happy to hear that Taylor was able to assist you with all your service needs. We hope to see you again in the future, have a fantastic day.

February 18, 2024

Good experience at the dealership, get the car as it was advertised on the website. More

by Mlee0313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed
Feb 24, 2024 -

Rose City Ford Sales responded

Thank you for the five stars! We appreciate that you took the time to leave a rating and review, we hope we can be of service to you again in the future! Have a wonderful day!

February 16, 2024

I have a great service and experience with the dealership. I especially recommend Dany for everybody. He is patient and very polite and professional. More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dany, Nick Gloster
Feb 24, 2024 -

Rose City Ford Sales responded

Alex, thank you for your kind review and recommendation! It is fantastic to see that you had such a positive experience here with Dany! We will be sure to pass along your thoughtful message, and we hope we can be of service to you in the future! Cheers :)

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