Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Search
Back

Roadsport Honda - Service Centre

1.8

28 Lifetime Service Reviews

940 Ellesmere Rd, Scarborough, Ontario M1P 2W8

28 Reviews of Roadsport Honda - Service Centre

Sort by Write a review
September 07, 2019

"air-condition failure"

- irene

I lease my car in Winter, hasn't tried the condition of air-condition till this summer. Once I turned this on it was failure (for a new car), I talked with the service dept. Edmond and even Sale Manager Jim, they were not willing to help, their service and manner were very disappointed. Edmond said he didn't care even the customer with them over 25 years/ Eventually, within the last 3 months. I need to jag with Honda and also the dealer more than 10 times for the parts. On the day for the changing part, they were not willing to do the courtesy drive for me and said they were not Urber. My God, what kind of service? what kind of service attitude? They treated the old customer not same as before. I will never buy or lease a car from them anymore. (They Don't Care)

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
September 04, 2019

"Scammers and less than mediocre customer service. "

- Minto

Bringing in a car we bough from them with a known engine issue (TSB No. 13-081) that was recognized by Honda and they simply waved us away with the excuse that it only effected cars in the US. Despite the fact that we showed the original manufacture Service Bulletin for the problem they denied that there was a problem with the vehicle.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
July 29, 2019

"Great Customer Experience"

- maryhondacivic

On Saturday, July 27, 2019, I brought my car for service at Roadsport Honda for the first time . Kristian Vasic helped me in every way he can. He was pleasant to deal with and ensure that all my questions were answered. I will definitely be bringing my car back to this dealership for service in the future. And as long as Kristian is still around, I sill specifically ask for him! Thank you Kristian!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
December 11, 2018

"Worst and extremely dishonest service and dangerous machanic"

- Hossain

I would advice all of my community people and all my neighbors not to go to Roadsport Honda for service, because I received worst service from there they killed my good car when I went for only oil change but they killed my car still they could not fixed my car . I spent few thousand dollars . They totally dishonest machanic , they’ll not advice you by proper diagnosed, they are sucks , battery Replace sign was showing in dashboard and to fix that problem they replaced battery, Alternator 3 times, and later they replaced censor, speedometer and lots more work done by them but sad part of that none of the parts were not any wrong but they diagnosed wrong. From April 2018 until December 2018 they charged me too much but could not fixed my problem. Last week I went to a small mechanic shop to fix it and they fixed it in 15 minutes only cost $15 . Where as Roadsport Honda charged me few thousand dollars for no reasons. I decided to sue you guys.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Other Employees : Warren
September 19, 2018

"Knows exactly what he is doing. "

- geturteez

What a breath of fresh air! Alex knows what he is doing. My appointment was met on time, and he met me with a smile and offered me some coffee. The work was done in a timely manner and he kept me up to date.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
September 11, 2018

"They cant fix Honda Cars"

- Thusi San

This one if the worst service center I ever see. I did visit this service center for more then 5 times now for the same issue. Answer form their team is "There is no issue in your car" Do you people think I am stupid to waste my time to visit you guys. They have the technician with Zero knowledge on Honda cars They are just there to do oil change. If any mechanical error please please visit your local Mechanic and they can fix the issue. Worst customer service, service manager promise me to respond no response. Over all I need to give zero but no choice giving One.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
July 27, 2018

"do not bring your car for service at this location "

- manis

Hey guys. just give you a heads up. please do not bring your car to do the service at this location. these peaple rib you off for no reason. I have purchased 2015 civic from this location as brand new car and I had issue with may rear brake and brought to this location to do the rear brake system, the service advisor told me it will be cost 1200$ plus tax. i did ask him for what. he explant to me they have to replace both Caliper cost around 800$ plus tax. i did ask him is that OEM parts? he told me the brice he give me for aftermarket rebuild parts. i have paid 950$ on august 30, 2017 for the same rear brakes and having issue again. i take the car to other mechanic shop and everything been fix ander 200$ including tax. by the way i have asked service advicer to give me the written quote, he told me they don't do that. please be aware...… all the conversation been recorded my end.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Kristian Vasic
May 24, 2018

"Three Strikes"

- Dmiller

I had service performed three times at this dealership and each time left disappointed, even after speaking with the service manager. Not big issues but always something. This last time I had service they said the fluids were checked and topped up, they weren't. Just after my lower washer fluid light came on, guess it was not checked. May seem but on three consecutive visits to have unsatisfactory service is enough. What else did they not check that they said they did? Time to go elsewhere.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Arash
May 21, 2018

"Terrible Service"

- Rocky84

I was changing my winter tires to summer tires last month while I was changing I inspected my rear break pads to check if its good or need replacement. while I was inspecting them I saw one of the caliper guide pins rubber boot were torn off. As I remember I took my car for B12 Service last year Nov2017 which includes break service . The technician who worked on my car did an awful job by damaging the rubber boot and didn't have the courtesy to replace another one. Road sport just covered their mistake by thinking I wouldn't find out but now I did. I am not taking my car to this dealer anymore for service.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Other Employees : Amy Chu, Tiger Sabarillo
November 21, 2017

"Terrible Service"

- sun488

Booked an appointment 1 month ago to have my winter tires installed. Arrived at the exact appointment time and was told by Tiger Sabarillo that I would have to wait 4 hours. Maybe you should service the customers who have scheduled appointments rather then the people who just drive in with no appointment. This is the 3rd. time I have had problems with the dealership in the last year. I will no longer take my vehicles to this location and recommend that you do the same. I was going to purchase a new car from them in the spring, but no longer will be. Both Tiger Sabarillo and Alex Thai are extremely RUDE.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Other Employees : Tiger Sabarillo
1
1 - 10 of 28 results