Roadsport Honda

TERRIBLE SERVICE AND EXPERIENCE Unhappy with the service from start to finish. I was billed on service(s) that I didn't want. I told the service manager to not touch on specific serv Unhappy with the service from start to finish. I was billed on service(s) that I didn't want. I told the service manager to not touch on specific services that was going to cost me. I came in for an oil change only, and I sat for nearly 2 hours in the lounge (I made an appointment too). I had a feeling they did more than just an oil change because it took so long and what do you know... they worked on services that I told them to not do. I was billed an extensive amount of money, in which I didn't expect or come prepared with the amount. The service manager argued by saying I signed the invoice in which wasn't clearly explained when I signed it. It definitely seemed like an easy way to cheat on customer's money as they can be very vulnerable in these situations. The service manager tried to ease up the situation by talking about how I got a free complimentary car wash and at this point, it not only ruined my day but made my experience at Roadsport Honda even worse. When I brought my black Honda Civic in for service, it was cleaner than it was AFTER THEY GAVE ME A CAR WASH. They did a lousy job washing my car as they did not hand dry the remaining drops of water after the wash, in which left my entire BLACK CAR covered in residue from the dried water. It was such an embarrassing day, and the service and experience was far beyond worse than what I expected from this dealership. I won't come back and definitely won't recommend anyone to come here. More

Good Purchase Experience This was the 3rd vehicle that I had purchased from this dealership since the 1980s. It is my plan that this vehicle, like the previous 2, will be serv This was the 3rd vehicle that I had purchased from this dealership since the 1980s. It is my plan that this vehicle, like the previous 2, will be serviced exclusively at Roadsport, since its been my experience that, from sales to service, Roadsport is "top notch". More

nice service detail introduction of the new car on delivery. pairing up car Bluetooth with my cell phone, basic set up to my preference, courtesy service, satisfac detail introduction of the new car on delivery. pairing up car Bluetooth with my cell phone, basic set up to my preference, courtesy service, satisfactory delivery More

Great Service This is our fourth car that we have bought from Roadsport and every time we visit they are always friendly and knowledgeable. I wasn't sure if I want This is our fourth car that we have bought from Roadsport and every time we visit they are always friendly and knowledgeable. I wasn't sure if I wanted the HR-V or the Civic and Charles advise on the Pros/Cons between the two cars. It was easy to make up my mind very easily after that. More

Great experience dealing with this dealership This is the third car we have leased from Roadsport and we will be back for our fourth. The dealership is excellent and Charles Chan is a friendly, kn This is the third car we have leased from Roadsport and we will be back for our fourth. The dealership is excellent and Charles Chan is a friendly, knowledgeable and helpful. We highly recommend him to everyone. More

great experience Alan provided all information we need, and answered all questions thoroughly and patiently. He never push us, but give reasonable advice. He also help Alan provided all information we need, and answered all questions thoroughly and patiently. He never push us, but give reasonable advice. He also help us make fair price which satisfies both sides. Working with him is really comfortable and relaxing. We were shopping around different dealers. Alan gives us best impression. More

Services provided by Charles Chan was excellent. Charles was so helpful and knowledgeable in selling the car to us. I will strongly recommend him to my friends and relatives in case they need to buy Charles was so helpful and knowledgeable in selling the car to us. I will strongly recommend him to my friends and relatives in case they need to buy any car. More

Informative and Fair Charles is a really caring person who genuinely wants to help his clients make a good and fair deal. He puts all the cards on the table and writes dow Charles is a really caring person who genuinely wants to help his clients make a good and fair deal. He puts all the cards on the table and writes down his deals on paper so he can prove that he is not hiding anything. He makes leasing a car really comfortable. He answers all of your questions and thoroughly explains the components of the car. Talking to him is like talking to a friend who you have known for years. He is a reasonable salesperson who makes both sides happy. I highly recommend Charles to anyone who is looking for an honest salesperson. More

excellent experience We have been working with Qi Li (Chili) for over 25 years and have recommended many friends to him. We just got another car from him and are so please We have been working with Qi Li (Chili) for over 25 years and have recommended many friends to him. We just got another car from him and are so pleased with our dealings with him. Chili helps us make the best decision on a car based on our needs and helps us secure the best price for it. More

CRV purchase Sales rep Qi Li provided Excellent customer service. He has Excellent knowledge on product and provided good advise. Service is also efficient. O Sales rep Qi Li provided Excellent customer service. He has Excellent knowledge on product and provided good advise. Service is also efficient. Overall very good experience. More