River City Ford

RCF found me a suitable used car The last time I bought a car at a dealer was 1997 so I can't really compare them to other dealers. However, they did go outside their own lot (ie t The last time I bought a car at a dealer was 1997 so I can't really compare them to other dealers. However, they did go outside their own lot (ie to ADESA auctions Canada-wide) to try to find me what I had requested. No pressure. Everyone (Kam, Kelly, Jev and Jennifer) were most helpful and friendly, almost effusive. They ALL made it feel like a social occasion, which of course it was not. It looks like there is going to be lots of post-purchase follow-up Service Dept skill and prices to be determined.... More

great experience at river city ford The team at river city was great especially the finance manager elliot and salesman darren. The manager Bob went above and beyond, excellent service The team at river city was great especially the finance manager elliot and salesman darren. The manager Bob went above and beyond, excellent service all around More

honest I was very satisfied with Tyler Allen's approach. Did not feel pressured. Tyler was very helpful in finding the perfect car for me, I am very happy w I was very satisfied with Tyler Allen's approach. Did not feel pressured. Tyler was very helpful in finding the perfect car for me, I am very happy with my purchase and highly recommend Tyler to any future customer. Purchasing a vehicle is a large purchase and very stressful, I do feel confident I made the right choice with the help of Tyler's input. More

I wanted a truck and they found it!!! When I came in to buy a truck there were a few different things I wanted... They didn't have what I was looking for on the lot so they brought it in f When I came in to buy a truck there were a few different things I wanted... They didn't have what I was looking for on the lot so they brought it in from SK at no cost to me... It had everything I wanted and then some... loving the truck was a no brainer... agreeing on the price is often the hard part... however dealing with Darren was a pleasure and I'd surely recommend him to family or friends... Jen from finance great as well... good team all the way around... More

Always happy with River City Ford We have been purchasing vehicles through Esteban for a few years now and his is the best - a genuinely friendly guy that really cares for you as a cus We have been purchasing vehicles through Esteban for a few years now and his is the best - a genuinely friendly guy that really cares for you as a customer. More

It was good It was nice to have my needs met and to feel like they really care about what I'm looking for. It was also nice to to have them take my financial need It was nice to have my needs met and to feel like they really care about what I'm looking for. It was also nice to to have them take my financial needs into consideration. More

Friendly place We highly recommend Tom at riverside ford in purchasing a vehicle., Tom who sold and help us in purchasing our vehicle did a wonderful awsome job, he We highly recommend Tom at riverside ford in purchasing a vehicle., Tom who sold and help us in purchasing our vehicle did a wonderful awsome job, he took his time and excellence to the end of the deal.thanks Tom ., we are very Happy customer. More

Great Expercience It was a very friendly environment and the people there were welcoming. They made the experience of buying my first SUV really easy. The SUV I got was It was a very friendly environment and the people there were welcoming. They made the experience of buying my first SUV really easy. The SUV I got was perfect for me and buying a Ford was a great decision. More

Excellent Service Tom understood my needs and his knowledge, friendliness and courtesy helped me decide to purchase my 2015 Focus. He went out of his way to make sure I Tom understood my needs and his knowledge, friendliness and courtesy helped me decide to purchase my 2015 Focus. He went out of his way to make sure I got the car I wanted and I am so pleased with my purchase. Jennifer, in finance, explained things very well. I had no problems understanding the insurance and warranties as she has a personable and simple way of explaining things and made me feel very comfortable. Tom and Jennifer both did an excellent job and I am very pleased with my experience. More

Poor service and poor quality work. I've taken my Ford F150 for service to River City Ford since the truck was new. In some cases they recommended expensive repairs on the truck that we I've taken my Ford F150 for service to River City Ford since the truck was new. In some cases they recommended expensive repairs on the truck that weren't needed, as verified by second opinions from licensed mechanics at licensed repair shops. In another case I needed a deficiency corrected in the work originally done by River City Ford, while I was on vacation out of town. I contacted the dealership for assistance and the dealership refused to help. Needless to say I won't be going to River City Ford again for any work or for any new vehicles. More