River City Ford

River City Ford train wreck River City Ford winnipeg. Took my car in for regular oil change. Their inspection revealed that repair was needed on both rear shocks and front end ou River City Ford winnipeg. Took my car in for regular oil change. Their inspection revealed that repair was needed on both rear shocks and front end outer tie rods. Included with that an upgrade to the computer module, recall on door latches and new key fob. I originally consented to this work. Service adviser "Jillian" was my contact. After mulling over the cost ( considerable ) I made a return call to "jillian" at River City Ford. In the second call l declined any mechanical work to be done on my car other than these three. Replace (4) door latches on recall. Tcm computer module upgrade. New key fob. I reminded them to call me when rental car and recall parts are available. Two days later I receive a call from service my parts are in. I call back and no rental car available. So I eventually take my car for those three items. When I go to pay my bill (1100) I found they replaced both rear shocks and both front outer tie rod ends! I told them rear shocks and tie rods were not authorized by me. They offered me a family discount for their incompetence! I told them they were going to eat that bill and I am walking out! I ended up with $1020 in free front and rear end work! No charge except 80 for new fob! This is what happens because they can't listen to the wants and needs of their customers .Watch this place! Shady tactics! P.S-took car to another shop two days later right tire rattle (River City Ford) only torqued right tire to 40 ft pounds! Second mechanic said recomended torque is 110ft pounds! My speakers also not working properly after they touched doors. What would have happened if I was a vulnerable customer? Would they have coerced the customer into paying the bill? Shame on you! Motto " do not pay for anything you did not authoriize."Still waiting for Service Manager to call me back. Not holding my breath. An extreme customer service train wreck on their end! Count 1 for the small guy More

Bought a used (2011) F-150 I just bought a used F-150 from River City's Ford and my sales representative was Nazir Dost. He took excellent care of me and demonstrated outstandi I just bought a used F-150 from River City's Ford and my sales representative was Nazir Dost. He took excellent care of me and demonstrated outstanding customer service skills. He went far beyond my expectations and made the whole process a truly enjoyable experience. Many thanks to him and the whole team. More

Awesome!!! Chelsea was such a great help in finding the perfect vehicle for us. She was very friendly and answered all questions we asked as well as told us ever Chelsea was such a great help in finding the perfect vehicle for us. She was very friendly and answered all questions we asked as well as told us everything we needed to know. I recommend seeing her for anyone out there looking to buy a new or used vehicle, you will not be disappointed she does an amazing job!!! More

purchase of new car i bought my new ford escape from River City Ford in Winnipeg I found the sales and finance staff were very efficient and friendly in my dealings with i bought my new ford escape from River City Ford in Winnipeg I found the sales and finance staff were very efficient and friendly in my dealings with them. sales person Darren Lusty was very helpful in getting me the right vehicle More

Very happy customer:-) Bought my 2016 platinum ecoboost fx4 at River city ford in Winnipeg. Sales person Darren Lusty was very helpful with finding the vehicle I wanted and Bought my 2016 platinum ecoboost fx4 at River city ford in Winnipeg. Sales person Darren Lusty was very helpful with finding the vehicle I wanted and very knowledgeable with all the options and different trims I could get in a f150. Financing was easy and well explained by Cristine. Overall really happy with purchase and experience. More

Excellent They were friendly, knowledgeable, and willing to do their best to help us get into a different vehicle. We were also very impressed with their lifet They were friendly, knowledgeable, and willing to do their best to help us get into a different vehicle. We were also very impressed with their lifetime powertrain warranty. More

Great experience easy to deal with Our sales person was very nice and easy to deal with. River city staff were great to deal with and fair. Didn't feel pressured to purchase a vehicle Our sales person was very nice and easy to deal with. River city staff were great to deal with and fair. Didn't feel pressured to purchase a vehicle and the fact the vehicle I wanted wasn't there they worked hard to find the one I wanted. More

"Impressed" Came to River City Ford looking for a new truck. Our salesman, Darren, was very knowledgeable and patient, never pushy. He, and all the staff at River Came to River City Ford looking for a new truck. Our salesman, Darren, was very knowledgeable and patient, never pushy. He, and all the staff at River City Ford, were polite and concerned that we had a good experience at their dealership. We are very happy with the truck we purchased and would recommend Darren without reservation. More

Very satisfied customers of RCF We walked in for an oil change on our old Ford Focus and walked out with a brand new 2015 Focus! Darren Lusty, whom we worked with on our previous pu We walked in for an oil change on our old Ford Focus and walked out with a brand new 2015 Focus! Darren Lusty, whom we worked with on our previous purchase, took the time to find out what was currently important to us. He also offered a deal we couldn't refuse on our trade in and answered all of our questions. Darren and the team made it quite easy to feel comfortable with leasing a new car for the first time. Way to go, Darren and the River City Ford team! They treated us very fairly and we drove away very happy! More

The Best service at Ford Darren is an amazing salesmen and helped me get the deal done! I plan on going back to him to get my daughter a car too! I will only deal with him. Ri Darren is an amazing salesmen and helped me get the deal done! I plan on going back to him to get my daughter a car too! I will only deal with him. River City Ford is lucky to have him!!!! More