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Richmond Subaru
Richmond, BC
578 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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578 Reviews of Richmond Subaru
March 14, 2021
This was the best dealership experience I've ever had. I began my purchase experience with Marco and he was very helpful. He listened to all of my issues/concerns/wants/needs and helped me find the perfect began my purchase experience with Marco and he was very helpful. He listened to all of my issues/concerns/wants/needs and helped me find the perfect car. The general manager, Ray Beson, was very caring and a pleasure to work with. I am very satisfied with my purchase and I will definitely be returning for any future car needs! More
by shaylamatthewson
Employees Worked With
Marco Dominguez, Ray Beson
March 02, 2021
It was a pleasure right from the start to work with Marco. He is very professional and knowledgeable about the Subaru product. I will gladly refer anyone looking for a Subaru to contact Marco at Richmo Marco. He is very professional and knowledgeable about the Subaru product. I will gladly refer anyone looking for a Subaru to contact Marco at Richmond Subaru. More
by DJSS
Employees Worked With
Marco Dominguez
February 21, 2021
Marco made buying our new Subaru Outback a pleasure. Prior to our experience with Marco I have never considered buying a new car an enjoyable experience. My husband came prepared with our list of wants Prior to our experience with Marco I have never considered buying a new car an enjoyable experience. My husband came prepared with our list of wants and Marco made it happen. He was polite, extremely knowledgeable and very accommodating. We felt no pressure at all. In fact, Marco made us feel like family. He worked with his manager, Ray Cao to make our offer and requests a reality. From the beginning we felt like Marco was upfront, honest and willing to make things happen. This was the easiest and most comfortable car-buying experience we've ever had. We will be happy to recommend Marco to our car-buying family and friends in the future. More
by Joe & Jane
Employees Worked With
Baljit Sandhu, Marco Dominguez
February 18, 2021
If you're looking for a Subaru, then go and see Marco and the staff at Richmond Subaru. From the moment we connected on the phone, Marco was a kind, considerate, more than knowledgeable, and understood our n the staff at Richmond Subaru. From the moment we connected on the phone, Marco was a kind, considerate, more than knowledgeable, and understood our needs and wants. When we decided to buy our used Impreza, Marco took great care of us and made sure that everything with the car was taken care of. He ensured that it was thoroughly serviced by their service department and beautifully detailed. He was never pushy, always up front through the entire process, and oversaw everything himself. Thank you Marco and Richmond Subaru. We won't hesitate to come back again! - Feb. 2021 More
by jfong92
Employees Worked With
Marco Dominguez
January 17, 2021
Looking for a slightly used Subaru Outback and found it at Richmond Subaru.Angel was the person I dealt with and she was great .Happy with the transaction. at Richmond Subaru.Angel was the person I dealt with and she was great .Happy with the transaction. More
by Glenwal1969
Employees Worked With
Angel Chu
January 07, 2021
I had an extremely awful experience with this car dealer. I leased a Subaru Ouyback here with my Honda CRV trading in. But they don't show their professionalism, sense of responsibilty and responsiveness in I leased a Subaru Ouyback here with my Honda CRV trading in. But they don't show their professionalism, sense of responsibilty and responsiveness in paying out the Honda CRV. They sent the cheque to the wrong place, which was the main cause for the delay. They didn't even know about their mistakes until I checked with Honda Finance. Even after that, they were not doing their best to correct it. Now it has been almost two months, they haven't settled this yet and I still got notice of payment due from Honda. Moreover, none of them confessed their mistakes and apologized. Angel Chu, the sales person, doesn't answer our emails, calls or text message since we asked about the delay of payment. And the only reply from her was that she asked us not to bother her by "continuous calls". We have been very polite, patient and reasonable. We are very disappointed and later frustrated at how she treats her clients, once the sale is done. And Baljit Sandhu, the finance manager, never replied to our emails until one day I caught him on the phone. And after one email, he disappeared again. Then comes Ray Lewis, the former general manager. He seemed invisible and slippery, hard to catch him on the phone. And once he picked up the phone, he would transfer you to someone else, or promise you he would call you back in 15 min, which never happened. I will not buy or sell with this car dealer in future and will not recommend it to anyone I know. More
by Jasmine
Employees Worked With
Ray Lewis, Baljit Sandhu, Angel Chu
December 29, 2020
I bought Subaru Forester 2020 on December 24. The staff was very friendly and helpful. The most important they matched our price expectation and prepared the car and documentation in timely manner. I woul was very friendly and helpful. The most important they matched our price expectation and prepared the car and documentation in timely manner. I would strongly recommend Richmond Subaru dealership for your next car purchase. Great team, great car, great experience. More
by alex.donets3
Employees Worked With
Kamal Ghaffari
