Richmond Subaru

Good Experience Joe Liu made my new SUV purchase seemless. Definitely a no pressure attitude, and it felt like i bought my car from a good old friend. Customer servic Joe Liu made my new SUV purchase seemless. Definitely a no pressure attitude, and it felt like i bought my car from a good old friend. Customer service was impeccable. Thanks Joe for being upfront and honest. More

Well Done Highly recommended Joe Liu.Extremely helpful and really takes good care of you. Please insist to ask for Joe, he's very knowledgeable and friendly, I Highly recommended Joe Liu.Extremely helpful and really takes good care of you. Please insist to ask for Joe, he's very knowledgeable and friendly, I don't feel pressured at all talking to him. Well done Richmond Subaru to have a great sales person like Joe. More

best service I bought my third Subaru here. Their service is wonderful. Took me less than two hours to get a new car. Joe Liu is a very friendly responsible and k I bought my third Subaru here. Their service is wonderful. Took me less than two hours to get a new car. Joe Liu is a very friendly responsible and knowledgeable sales representative. I would definitely recommend Richmond Subaru More

Subaru servicing department can do better Recently had the 80K servicing done on my 2014 Subaru Crosstrek. Very disappointed. Excellent servicing past 2 years so expected the same this time. Recently had the 80K servicing done on my 2014 Subaru Crosstrek. Very disappointed. Excellent servicing past 2 years so expected the same this time. Dropped of my car for 9:30 am appointment, told it would take 2 1/2 - 3 hours and would be ready by lunch. Car not ready until 2 pm. Waited on sidewalk 50 minutes for pick up at mall 10 min. away without knowing it would take that long. No carwash or vacuum of interior. Miscommunication between front desk and mechanic as to some work that was/was not done on vehicle. Will not be using Subaru for servicing in future. More

Hana Fu I am a new driver and don't know very much about car Jackie was very helpful to help me find the right car he made the whole buying experience very e I am a new driver and don't know very much about car Jackie was very helpful to help me find the right car he made the whole buying experience very easy and no pressure great job Jackie More

Great Customer Service Was looking for my first car, and Jackie really helped me out and eased my worries about my purchase. He provided various options knowing what my budg Was looking for my first car, and Jackie really helped me out and eased my worries about my purchase. He provided various options knowing what my budget was and he was really patient and answered all of my questions. It definitely helped me out when considering my options. Highly recommend you seek out Jackie - if you plan on visiting Richmond Subaru to purchase a vehicle. More

Jackie Cho, experience and competence were evident We received a reference for Richmond Subaru from two of our friends who dealt with Jackie Cho and convinced us he was different kind of salesman, one We received a reference for Richmond Subaru from two of our friends who dealt with Jackie Cho and convinced us he was different kind of salesman, one who would sell you what you were looking to buy for a fair valued price. This is exactly what we found to be true. We would reccomend Jackie to our friends as he was recommended to us. More

Very professional and kind staff, would definitely recommend Everyone at the dealership were professional, friendly & detail oriented. Our sales guy, Jackie Cho, made us feel comfortable & did not employ any hig Everyone at the dealership were professional, friendly & detail oriented. Our sales guy, Jackie Cho, made us feel comfortable & did not employ any high pressure sales tactics. We felt his commitment to customer satisfaction - he took us out for a long test drive; answered all of our questions with patience & negotiated a fair deal. Highly recommend Richmond Subaru & Jackie. Would also like to thank Danielle who helped with the finance process, she was very professional and friendly. Walked me through the whole process as well as explaining what I was signing up for. My overall experience with her was amazing and would highly recommend her for any financing needs. More

Excellent car buying experience Nick was extremely helpful, nick was the most knowledgeable s ales person i have ever had to deal with and I would recommend anyone who wants to buy Nick was extremely helpful, nick was the most knowledgeable s ales person i have ever had to deal with and I would recommend anyone who wants to buy a car use his expertise More

Excellent Went in and spoke to Nick, he was very informative and professional and he didn't rush me he's the most handsome guy you'd ever buy a car from xoxo Went in and spoke to Nick, he was very informative and professional and he didn't rush me he's the most handsome guy you'd ever buy a car from xoxo More