Richmond Subaru

Good customer service Mike was very knowledgeable and helpful, addressed all our questions, and went out of his way to make us feel like valued customers. Very pleasant Mike was very knowledgeable and helpful, addressed all our questions, and went out of his way to make us feel like valued customers. Very pleasant person to deal with. More

Awesome Customer Service It's my second vehicle with Subaru at this location, and Mike has been awesome to deal. He's super professional and patient with all my questions and It's my second vehicle with Subaru at this location, and Mike has been awesome to deal. He's super professional and patient with all my questions and requests. Will definitely recommend Mike to others. More

Excellent service and negotiation I was interested in a 2018 Subaru Forester Limited that I found online on Richmond Subaru's site. I contacted the internet sales rep, Mike Lee, to fi I was interested in a 2018 Subaru Forester Limited that I found online on Richmond Subaru's site. I contacted the internet sales rep, Mike Lee, to find out more info and to make an appointment to view the car. He was polite and respectful. Mike was very friendly and had the car ready to go for a test drive with my wife and I. He was very knowledgeable about all of the options, switches and electronic devices. At the end of our negotiation, I was very pleased with the whole transaction and would recommend Mike Lee as a good person to speak with. The dealership had an ICBC agent standing by to insure the car and Mike put on the plates. The gas tank was 7/8 full - also a nice touch. Thanks, Mike! More

Super happy! It's my second car (Outback) from these guys. I had a rocky experience the first time but they did above and beyond to help me so I decided to go back It's my second car (Outback) from these guys. I had a rocky experience the first time but they did above and beyond to help me so I decided to go back there. I was pleasantly surprised and so happy I went back there. Everyone is super friendly and professional. It's still early as I got the car a few days ago but so far I'm very satisfied with my experience there and how everyone makes you feel welcome and at ease. More

Excellent service Bought a new Forester in 2016. Happy with deal which included a trade-in. Service since has been fantastic and I am very happy to have dealt with this Bought a new Forester in 2016. Happy with deal which included a trade-in. Service since has been fantastic and I am very happy to have dealt with this dealer. More

Thank you Mike Lee! Mike Lee is outstanding. He has great rapport; with that minute we stepped in the dealership, he got us. My husband and I felt comfortable discussin Mike Lee is outstanding. He has great rapport; with that minute we stepped in the dealership, he got us. My husband and I felt comfortable discussing with him our “deals and wants” and he managed to meet it. Thank you Mike for the pleasant buying experience… More

Very disappointed They are not able or they don't want to fix the issue with my car during the warranty. They never call me back about my concerns as promised . Very They are not able or they don't want to fix the issue with my car during the warranty. They never call me back about my concerns as promised . Very hard to work with them in specially with management. More

Excellent service I've been a loyal customer and got my second vehicle (wrx/sti) . Be sure to look for Mike for a great Deal! Awesome staffs! I've been a loyal customer and got my second vehicle (wrx/sti) . Be sure to look for Mike for a great Deal! Awesome staffs! More

GREAT EXPERIENCE ! We went in for a lease upgrade for a new Ascent and Danielle was extremely supportive and helped us with the switch over. It was a stress free transi We went in for a lease upgrade for a new Ascent and Danielle was extremely supportive and helped us with the switch over. It was a stress free transition and all Thanks to the team of Richmond Subaru.. Excellent Service Keep it up!.. More