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Richmond Subaru

Richmond, BC

3.3
579 Reviews

3511 Number 3 Rd

Richmond, BC

V6X 2B8

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579 Reviews of Richmond Subaru

December 20, 2019

Eager to earn your business Were very helpful and eager to earn the business. Also very accomodating of my tight schedule as I had to come in from Chilliwack to get the car. More

by terravista.ltd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Schelini, Ray Lewis, Austin Huang
December 20, 2019

Many thanks for ray's help. Many thanks for ray's help. My car that was driven for two thousand kilometers was found wheel alignment problems. Subaru's warranty does not cove More

by stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Cho, Ray Lewis
December 16, 2019

So Excited to Have a New 2020 Outback Thank you the Subaru Richmond team for getting me on the of first 2020 Outback Outdoor XT's (Arctic Silver) in town! Service was great and thanks to More

by 2020 Outback Outdoor XT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Lyons, Danielle Schelini, Ray Lewis, Bowen Xue
December 15, 2019

Satisfied First of all thank you. Great staff great service they know what they doing from the front desk to service department and sales representatives and th More

by fl.bugay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Lyons, Ray Haramboure
Dec 15, 2019 -

Richmond Subaru responded

Thanks for posting your review and sharing the experience. We are all looking forward to the continued great service. Regards, Management.

December 07, 2019

I got my brz very recently from Richmond Subaru. Austin is really professional and helpful thru the entire process. Car delivery process is fast. Danielle in financing department is also knowledgeable by e More

by Subaru
Recommend Dealer
Yes
Employees Worked With
Danielle Schelini, Austin Huang
Dec 14, 2019 -

Richmond Subaru responded

Thank you! Austin and Danielle really appreciate you sharing your experience with us. Regards, Ray Lewis General Manager

December 04, 2019

I am one happy customer I signed up a new lease with Bowen Xue and with the final approval from his GM, Ray Lewis. Both gentlemen are very professional. Bowen is the be More

by Bill C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bowen Xue
Dec 14, 2019 -

Richmond Subaru responded

Hello Bill, Thanks for sharing your experience and positive review. We sincerely value you loyalty to our Dealership and Subaru Brand. We are extremely grateful you gave us the opportunity to show you how much we genuinely care. Such a pleasure! Regards, Ray Lewis General Manager

December 01, 2019

10/10! Had a seamless and wonderful experience getting a new Crosstrek at Richmond Subaru. Was lucky enough to get to work with Austin there, he knows his st More

by jerrhamer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Huang
Dec 14, 2019 -

Richmond Subaru responded

Thanks Jerrhamer! Really appreciate your review. Austin is grateful. Management

November 30, 2019

Ben and Ray were great in helping us with the purchase of our Outback. They were able to fix a small issue with a second key quickly with no problems. Thanks! More

by KatieN
Recommend Dealer
Yes
Employees Worked With
Ben De Jesus, Michael Nguyen, Ray Haramboure
Dec 11, 2019 -

Richmond Subaru responded

Thank you so much Katie, and congratulations on you new outback purchase!! It was a pleasure doing business with you!!! Best Regards Ray and Ben

November 29, 2019

Ray Lewis and Jackie Cho have been great helping us finding our dream car. Jackie is a great sales. He Speaks 3 different languages(English, mandarin, Cantonese). You must consider Subaru if you are More

by Mark Chiang
Recommend Dealer
Yes
Employees Worked With
Jackie Cho, Danielle Schelini, Ray Haramboure, Ray Lewis
November 29, 2019

Great car, staff were friendly. I’d improve the test drive procedure as well as working on the prep/state of car and knowledge of the vehicle More

by Mike
Recommend Dealer
Yes
Employees Worked With
Danielle Schelini, Austin Huang
Dec 15, 2019 -

Richmond Subaru responded

Hello Mike, We appreciate your feedback. We are always working towards an exceptional customer experience and will be working to improving in areas you suggested. Thank you, Management.

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