Richmond Hill Toyota

Great Emplyees Base of what I've observed during my visit this guy is very patient& he explain everything that he need to be done on my vehicle...& for he deserved Base of what I've observed during my visit this guy is very patient& he explain everything that he need to be done on my vehicle...& for he deserved to have a good rating 😊😊😊😊 More

Expensive Very thorough explanation of my cars issue. Very expensive repair however I was kept informed on how long it would take and when to expect it reading Very thorough explanation of my cars issue. Very expensive repair however I was kept informed on how long it would take and when to expect it reading Car wash a real bonus. More

Sales try to sell more When I did the oil change, the sales told me if not do a full service, the warranty will not working. It's scare me. When I did the oil change, the sales told me if not do a full service, the warranty will not working. It's scare me. More

redemption Mr.Singh (cs manager) and O'Neill made the experience great and Toyota Richmond Hill redeemed itself from all the issues i have had in the past. Thank Mr.Singh (cs manager) and O'Neill made the experience great and Toyota Richmond Hill redeemed itself from all the issues i have had in the past. Thank you. More

Recall on rav4 Everything was done in 1/2 time from what I was expecting and told. The staff as very friendly and helpful answer all my questions. Everything was done in 1/2 time from what I was expecting and told. The staff as very friendly and helpful answer all my questions. More

Service is good It was a trade-in of my nearly end of term lease, purchasing a new Hybrid RAV4. The car was nice, the salesperson answered my questions as I expected It was a trade-in of my nearly end of term lease, purchasing a new Hybrid RAV4. The car was nice, the salesperson answered my questions as I expected. More

Service review Didn't like the online booking system; no immediate confirmation that request was sent. At the dealership, only informed after asking because I arrive Didn't like the online booking system; no immediate confirmation that request was sent. At the dealership, only informed after asking because I arrived early that appointment wasn't needed. Service upon arrival was fine, people all reasonably friendly and attentive, waiting area comfortable. More

Very impressive I took my Takoma into the dealership to get an engine light alert checked out. I was very impressed with the overall look of the dealership. And it I took my Takoma into the dealership to get an engine light alert checked out. I was very impressed with the overall look of the dealership. And it was beyond clean. The staff that I dealt with were very knowledgeable and very friendly. Unfortunately there were more problems with the truck than I expected to find. So I spent more time and money in getting it serviced properly than I would have liked. There is more to be done but I will have to let it wait until I have the funds to take care of the rest, so I will be back to this dealership. While waiting for an estimate on the cost of repairs on my third trip in, I wandered inside the building and found the snack bar, that was unusual, all I previously found in some places had been very poor assortment of things from a vending machine. More

Total satisfaction I have been totally satisfied servicing my vehicle at Richmond Hill Toyota. All my servicing from day one when I took possession of the car was done a I have been totally satisfied servicing my vehicle at Richmond Hill Toyota. All my servicing from day one when I took possession of the car was done at your dealership. Brad was my service rep. He always explained what had to be done and why. He is a top notch advisor and I have been happy servicing my car at Richmond Hill Toyota. More

Easy and stress free I love the new location and building. There is ample parking. Check in is fast. The staff are polite and accommodating. I appreciate the email remi I love the new location and building. There is ample parking. Check in is fast. The staff are polite and accommodating. I appreciate the email reminders. Sorry that the shuttle doesn't go north of Oak Ridges but that is completely understandable. I used to enjoy riding with the shuttle driver when I needed a ride to and from your old location. Well done! More