Richmond Hill Toyota

Service & Price as promised When having my newer Rav serviced a couple of weeks earlier, I had enquired about my second and older Toyota (2010 Camry). I had never had a "tune-up" When having my newer Rav serviced a couple of weeks earlier, I had enquired about my second and older Toyota (2010 Camry). I had never had a "tune-up", as I was told the platinum spark plugs did not need replacing until something like 150,000. or 160,000 km or 5 years (can't remember the exact specs, but I knew I was definitely past the 5 years and darn close to the mileage factor). The service advisor also pointed out that I was "overdue" for flushing power steering, transmission, and fuel induction service. I was quoted a price and approximate time frame required to complete the service. ( I might note that this second vehicle is mainly used by my wife in Parry Sound, so we normally get routine oil changes, etc. done at the local Canadian Tire, for convenience, since there is no Toyota Dealership within a convenient range for such minor servicing requirements). When I subsequently made the appointment to have this major service work done, my vehicle was serviced, as promised; and at the price quoted.;with a complimentary car wash included.. The time to complete the job was approximately as estimated. While the car was in service, I had a good 4 hours to kill (as I live in Parry Sound and the dealership is in Richmond Hill). But I enjoyed a couple of complimentary coffees; as well as a very good breakfast omelette wrap from the in-house snack bar. I plugged in my cell-phone and charged it up, while I had my snack items, read the complimentary newspapers; watched the giant CP24 news screen; and read a good portion of the book I had brought with me. All in all, a relaxing and somewhat enjoyable wait, while my vehicle got the promised service. So, I am happy to say, I strongly endorse the Richmond Hill service experience. PS: And nice clean washroom in-house when needed! Best regards, Phil Youngs Parry Sound, ON More

Good to go The dealership is clean comfortable and friendly... It has wifi , snack bar and comfortable seating with televisions- you can stay in or catch the Shu The dealership is clean comfortable and friendly... It has wifi , snack bar and comfortable seating with televisions- you can stay in or catch the Shuttle to a nearby drop of or even go home to wait ! Nice place ! More

Very Helpful and Honest I was very pleased with the staff at Richmond Hill Toyota. They went out of their way to help me make a smooth purchase. This is the fourth time I hav I was very pleased with the staff at Richmond Hill Toyota. They went out of their way to help me make a smooth purchase. This is the fourth time I have every purchased a new vehicle and this one left a mark as its the first time I never had any headaches or push for the sale. I guess this is the place where I can thank Tony and Mike for their patience and assistance. Thx. More

Good overall experience. I came in for regular maintenance of my Yaris sedan, including oil change. It was super-busy but I managed to get a shuttle back to work within about I came in for regular maintenance of my Yaris sedan, including oil change. It was super-busy but I managed to get a shuttle back to work within about 15-minutes. The bad news was that the car required replacement of the front wheel hub and bearings. Expensive. I left later with a bill of over $1,500 but as I drove off the lot it felt like a brand new car. Just want to mention the shuttle drivers are top notch. More

Regular service after purchse V good and fast service on the visit. They have done on car as promised and schedule. The technical adviser also serve very good relationship and app V good and fast service on the visit. They have done on car as promised and schedule. The technical adviser also serve very good relationship and appreciation to customer. More

Our experience with Paul Stancer My wife and I were very lucky to have met Paul. He was incredibly professional, never pushy and very honest and supportive throughout our purchase exp My wife and I were very lucky to have met Paul. He was incredibly professional, never pushy and very honest and supportive throughout our purchase experience. He worked extremely hard to meet our financial targets and he always followed up when he said he would. We consider ourselves lucky to have made a deal with Paul and will be referring our family members to him as well! More

Prompt and professional Besides the high standard quality works provided there I enjoy free Sumatran coffee and car wash. Was happy with help and services. It is always a ple Besides the high standard quality works provided there I enjoy free Sumatran coffee and car wash. Was happy with help and services. It is always a pleasure. More

Great customer service I have been servicing my recent and previous car at your Toyota location and one of the reason's I return even though your new location is much fur I have been servicing my recent and previous car at your Toyota location and one of the reason's I return even though your new location is much further for me is because of Delon. I greatly appreciate Delon's honesty, knowledge and customer service which keeps me coming back. His recommendations are always spot on and no matter how busy he is he always finds the time to ensure I am satisfied with my repair and service. More

Good! The new shop is good! Bigger! Clean! Bright! And feel comfortable! Even a little bit far from the old location! The service guy is good! The new shop is good! Bigger! Clean! Bright! And feel comfortable! Even a little bit far from the old location! The service guy is good! More

Fast and friendly This is the third time leasing a car and two time buying a car with Brian Gould and was always very happy with the help This is the third time leasing a car and two time buying a car with Brian Gould and was always very happy with the help More