Richmond Hill Toyota

friendly and efficient The service advisor - Delon Khan - was very attentive, quickly responded to my presence and explained all steps that followed. Once my vehicle was ser The service advisor - Delon Khan - was very attentive, quickly responded to my presence and explained all steps that followed. Once my vehicle was serviced Delon ensured all was in order. Good experience, great customer service. More

Great experience with friendly and professional staff I'm dealing with Toyota for many years and my previous lease agreement was coming to the end. I came on Saturday to discuss my new purchase. Everythin I'm dealing with Toyota for many years and my previous lease agreement was coming to the end. I came on Saturday to discuss my new purchase. Everything was done on timely, professional manner and all my questions were answered. After speaking with sales person, whom I know for many years, I decided to go forward with the purchase of new vehicle, and I'm pretty sure it was right decision. P.S. It is my 6th Toyota vehicle since I moved to Canada and I just love being so loyal to this company... More

The greatest first cat experience! From the moment I walked into Richmond Hill Toyota, I was treated like family. The whole team made my first car purchase an incredibly journey, and I From the moment I walked into Richmond Hill Toyota, I was treated like family. The whole team made my first car purchase an incredibly journey, and I am thrilled with my brand new Corolla. Igor really made me feel like family, he made the process simple and eas very patient with me! Thank you Igor for your awesome help! Also a big thank you to Andrew, Rocco and Aren! See you guys for my first oil change! More

Very Good The only negative thing about the experience was they did not appear to be ready for my when I arrived for my appoint, however, they did make up for The only negative thing about the experience was they did not appear to be ready for my when I arrived for my appoint, however, they did make up for it with excellent service, More

Oil Change Got an oil change. Did not have to wait long. I was in/out within 45 minutes. Good service, I will return. Friendly staff and good work modules whi Got an oil change. Did not have to wait long. I was in/out within 45 minutes. Good service, I will return. Friendly staff and good work modules while you wait. More

My Sienna got serviced! Excellent service in a timely manner! I walked in with a problem with my recently installed 4 set of tires!Sam took care of me with a great sense of c Excellent service in a timely manner! I walked in with a problem with my recently installed 4 set of tires!Sam took care of me with a great sense of customer service! Good job! Keep it up! More

Oil Change and Tire Swap It was fast and easy. I left the car for the day and got a ride to work and I was picked up after work. It was fast and easy. I left the car for the day and got a ride to work and I was picked up after work. More

Just what I need from my dealership Fast, efficient, professional & right cost. I trust Brad's advise 100%, he has never let me down and always lets me know what is best for me and my Fast, efficient, professional & right cost. I trust Brad's advise 100%, he has never let me down and always lets me know what is best for me and my car. He even knows a lot about other makes of car !!! (I bring my wife's Nissan also for servicing to my Toyota dealership. More

Oil change Very professional and truly believes in customer satisfaction. Extremely satisfied with his performance. I would definitely return and recommend this Very professional and truly believes in customer satisfaction. Extremely satisfied with his performance. I would definitely return and recommend this dealership to anyone. Thank you guys! More

very good service department BUT it could be better if you promoted Brad Scherer to the position of General Service Manager. This would entail the service depa service department BUT it could be better if you promoted Brad Scherer to the position of General Service Manager. This would entail the service department completely: service desk, advisors and all of the technicians and staff. He has the respect of his fellow employees, which is evident. More