Richmond Hill Toyota

They are so Helpful Just got my 2017 Platinum Toyota Sequoia, from Richmond Hill Toyota and I am so excited. Bruce Potterton and Andrew Ross were so helpful throughout th Just got my 2017 Platinum Toyota Sequoia, from Richmond Hill Toyota and I am so excited. Bruce Potterton and Andrew Ross were so helpful throughout this process, we cannot thank them enough. They did an amazing job, with the trade in. If you are in need of a new car and do not want to waste your time go see, Bruce he is the best. Thank you so much for your great service, keep it going. More

The best expirience and service you can get! Third time leasing a car with Richmond hill Toyota - phenomenal experience each time! Igor Sapojnikov is the best at what he does. He accommodated for Third time leasing a car with Richmond hill Toyota - phenomenal experience each time! Igor Sapojnikov is the best at what he does. He accommodated for everything we asked for and provided us with so much more. Throughout the last 10 years with Toyota it really seems that he truly understands our need and wants and he works his way to get all we asked for. I am so happy with my brand new Rav4 and I will definitely be back for an upgrade once the lease is up! Thank you! P.S. They have good coffee:) More

Used Vehicle Purchase Excellent experience working with Ashraf on used vehicle purchase. Ashraf took the time to walk us through the process, take us around for a test driv Excellent experience working with Ashraf on used vehicle purchase. Ashraf took the time to walk us through the process, take us around for a test drive and made the negotiations go much simpler. More

Service visit Very convenient. I was able to get my Sienna in for service(oil change) the same day I made the appointment. Very good service. The service adviser to Very convenient. I was able to get my Sienna in for service(oil change) the same day I made the appointment. Very good service. The service adviser took my information right away and explained the details and price of the service. The service technician was driving my vehicle onto the car lift by the time i got to the waiting area. My only concern with this is why I still waited for an hour while my vehicle sat outside.The waiting area is very good. Lots of places to sit and watch tv or read. The free coffee helps too. Very clean and spacious. More

okay service. very pushy for additional works the service is this time okay. sometimes good sometimes bad. but the most recent visit is good generally. staff are pushy asking you to do nonessenti the service is this time okay. sometimes good sometimes bad. but the most recent visit is good generally. staff are pushy asking you to do nonessential service work or didn't bother checking record for service works that already done recently. I can really feel staff wants to squeeze me to spend as much as possible without even considering if the services required. the wifi is very slow. More

"I'm So Happy" I'm so happy with my new 2017 Toyota Camry XSE!! Ashraf was very helpful and knowledgeable in helping me find the perfect vehicle. He listened to wh I'm so happy with my new 2017 Toyota Camry XSE!! Ashraf was very helpful and knowledgeable in helping me find the perfect vehicle. He listened to what my needs were and provided me with all of the information about the specific vehicle. He never pressured me at all which was important to me but instead took the time to educate me about my options. Truly a professional! When I walked into the dealership and spoke with the receptionist, the first thing I said to her was "I'm looking for a car and I want your best salesperson who isn't pushy". Ashraf was the salesperson that I was introduced too, and couldn't be happier. Thank you Ashraf!! More

Polite and helpful during my first 8000 engine oil change The staff that helped me on that day performed in very good service manner and detailed in explaining to me about the condition of my new RAV4 after The staff that helped me on that day performed in very good service manner and detailed in explaining to me about the condition of my new RAV4 after checking. Despite that the car wash was not possible during the severe cold weather that day, the staff did suggest an alternative choice to me for coming back when weather condition turned fine afterwards. This sound great! More

Oil change and maintence service The service adviser exactly know what my car required to do after he checked my account records. I did not not to explain nor elaborate what service a The service adviser exactly know what my car required to do after he checked my account records. I did not not to explain nor elaborate what service are needed. After service had done, the charges are exactly that he promised me before we started service. He also is friendly and patience that the customer asked him. As an excellent customer service, I would definitely recommend to my friends and relatives to him. More

New Car for the second time in 2016 I had to come in recently to get a new car after I was involved in a collision that wrecked my car I had just purchased in June. So this was my secon I had to come in recently to get a new car after I was involved in a collision that wrecked my car I had just purchased in June. So this was my second encounter with Richmond Hill Toyota in just six short months unfortunately. Due to the unfortunate nature of my visit, Bruce made the visit very enjoyable and went above and beyond helping me get a new car quickly and seamlessly. He definitely eased some of my worry and anxiety I had over having to get a new car so soon after purchasing my last. More

Great attitudes! Friendly and professional personnel at Toyota Richmond hill! I wish they would vacuum inside the cars as well on top of washing the outside after ev Friendly and professional personnel at Toyota Richmond hill! I wish they would vacuum inside the cars as well on top of washing the outside after every service appointment!! More