Richmond Hill Toyota

drive thru service Brand in service was so knowledgeable and explained everything. Excellent service from the entire team in the service department again, always a pleas Brand in service was so knowledgeable and explained everything. Excellent service from the entire team in the service department again, always a pleasure to deal with! More

Great helpful service My wife loves the idea of getting her nails done while she is waiting for the service. It is better than reading magazines or checking her email! My wife loves the idea of getting her nails done while she is waiting for the service. It is better than reading magazines or checking her email! More

Brad is the best Friendly and professional dealership They have been sure to fit me in next day when issues have arisen with bought vehicle. Have fixed issues always Friendly and professional dealership They have been sure to fit me in next day when issues have arisen with bought vehicle. Have fixed issues always. Nice people, good service More

Excellent! Your service is excellent especially phone appointment service! I have used three for corolla from Toyota. However, Car quality is going to worse. It Your service is excellent especially phone appointment service! I have used three for corolla from Toyota. However, Car quality is going to worse. It need to improve! Thanks! More

Sam Nazemi The Best Customer Service I Ever seen he is friendly and polite and helpful i rate him five stars. Thank you so much for doing such a wonderful job The Best Customer Service I Ever seen he is friendly and polite and helpful i rate him five stars. Thank you so much for doing such a wonderful job More

Excellent service. Keep up the great work. Excellent service. Always enjoy taking my Toyota's for service at your dealership. Sam was so helpful and courteous to me and my needs. Keep up the ex Excellent service. Always enjoy taking my Toyota's for service at your dealership. Sam was so helpful and courteous to me and my needs. Keep up the excellent work RHT. Will not take my vehicles anywhere else. Thank you again. More

Rust inspection Good service Monday morning 1/2 hr wait Wished I knew they are moving so far up North had to drive an extra 25km there and back from home All in Good service Monday morning 1/2 hr wait Wished I knew they are moving so far up North had to drive an extra 25km there and back from home All in all Good More

Beautiful facility Good on site amenities, beautiful new dealership, helpful service advisors, vehicle serviced within reasonable time and service charge is reasonable. Good on site amenities, beautiful new dealership, helpful service advisors, vehicle serviced within reasonable time and service charge is reasonable. I would be keep coming back to this dealership. Thank you. More

Great! This is my second car I purchased from RH Toyota (last time: 9 years ago). Second time buying it from Igor. This time AGAIN my expectations have bein This is my second car I purchased from RH Toyota (last time: 9 years ago). Second time buying it from Igor. This time AGAIN my expectations have being exceeded. More

Poor customer service Service due to recall. Dealer should know exactly what has to be fixed. After waiting for more than 1 hour during the first visit, I was told by Mr. B Service due to recall. Dealer should know exactly what has to be fixed. After waiting for more than 1 hour during the first visit, I was told by Mr. Brad Scherer that the required parts were missing and had to be back ordered. Why would they arrange an appointment with me when they know that the necessary parts are missing? The second visit (next day) lasted for about 2 hours although the work was supposed to be done in 1 hour because Mr. Sam Nazemi (who reluctantly followed up this case from Mr. Brad Scherer) didn't inform me when the job was done, but just letting me wait in the dealership. I went to see Mr. Scherer after realizing that I had been waiting abnormally long, only to find that the job was done a long time ago, as indicated by the large amount of snow that had accumulated on the top of the van after being left outside for a long time. Although I didn't pay (it was a recall), the dealership still gets money from Toyota manufacturer. The dealership wasn't doing this for free, so why would they treat customers so rudely? More