Richmond Hill Toyota

This dealership is pretty good This dealership has nice service and they are the people that everyone should trust in. This dealership knows what they're doing with service, sales, This dealership has nice service and they are the people that everyone should trust in. This dealership knows what they're doing with service, sales, and their friendly staff is always their. More

Fantastic Service Experience! I dealt with Frank Valentini, Senior Service Advisor, in the Service Department. This was my first time going to Richmond Hill Toyota to service my 2 I dealt with Frank Valentini, Senior Service Advisor, in the Service Department. This was my first time going to Richmond Hill Toyota to service my 2015 Toyota Sienna minivan. I can say the experience was nothing short of amazing! Frank was patient with my requests no matter how trivial they may have seemed and his attention to the details is what sets him apart. The follow up after diagnosing is prompt; they respect the customer's time and requests...very efficient. This also apparent in the reception area. Carol and Doug in service reception are very customer service focused as well. Carol arranged a ride home for me and within minutes Doug drove me home. I would highly recommend Richmond Hill Toyota and Frank Valentini in Service if you want a positive memorable experience with a car dealership. More

Car lease with Paul Stancer Paul was incredibly informative and thorough during the process of picking the right car for me and my mom to lease. He was friendly, professional, an Paul was incredibly informative and thorough during the process of picking the right car for me and my mom to lease. He was friendly, professional, and easy to communicate my concerns to. The process of finding the right car can be daunting, but Paul was very easy to work with and made everything very relaxing and enjoyable. Frank also was great in introducing us to Paul and setting the whole thing up. I know that if anything comes up regarding the lease that I can get in contact with Paul or Frank and they will be more than happy to assist me with anything I need. Overall great experience and I look forward to working with everyone at this location in the future! More

Amazing Experience Frank made my service experience a great one by going above and beyond and made me feel like I was a valued customer. Definitely recommend! Frank made my service experience a great one by going above and beyond and made me feel like I was a valued customer. Definitely recommend! More

Great Experience We had a very good experience with Ashraf at Richmond Hill Toyota. He was not pushy at all. He presented all the information and it was clear that he We had a very good experience with Ashraf at Richmond Hill Toyota. He was not pushy at all. He presented all the information and it was clear that he was very well informed. He made our car buying experience easy and stress-free. I would certainly recommend seeing Ashraf if you are interested in buying a Toyota. More

Very professional Ashraf is very knowledgeable and has been very helpful in the purchase of our Toyota. This being our second purchase, we recommend him to anyone looki Ashraf is very knowledgeable and has been very helpful in the purchase of our Toyota. This being our second purchase, we recommend him to anyone looking to purchase a vehicle in Richmond Hill! More

Great experience! Micheal and the rest of the staff went above and beyond to work with us in achieving our goal. We wiill be referring this dealership to our family a Micheal and the rest of the staff went above and beyond to work with us in achieving our goal. We wiill be referring this dealership to our family and friends. More

Very great dealership, however very dissatisfied with seller I came to Richmond Hill Toyota for a new 2017 Camry. I was greeted by Navid. At first, he seems like a nice guy, but the more and more I talked with h I came to Richmond Hill Toyota for a new 2017 Camry. I was greeted by Navid. At first, he seems like a nice guy, but the more and more I talked with him, the more and more I found out that he is only there for the money! He talks out of his mouth only for the objective of scoring a deal. Nothing else. He gave me the worst customer service I have ever received, period. I proceeded to buy my Camry from another salesman who was much much better at satisfying my needs. Would recommend this dealership, but you must avoid this joke of a salesman "Neverid Besharati". More

Professional and charming Igor Sapojnicov Every time I am amazed at the high level of professionalism and the skills to communicate with customers. Twice I turned to Igor and always left with Every time I am amazed at the high level of professionalism and the skills to communicate with customers. Twice I turned to Igor and always left with a fine mood and a new car. More

Exelent and professional Experience With Igor Sapojnicov I have known Igor for a long time, I got to know him when we were looking for our first vehicle. I was advised to deal with Igor in terms of purchasin I have known Igor for a long time, I got to know him when we were looking for our first vehicle. I was advised to deal with Igor in terms of purchasing a vehicle. We purchased a used vehicle from him, and he was excellent in terms of dealing with us. We actually went back for multiple vehicles back to Igor and we have referred a lot of our friends and family to him. As a matter of fact we just picked up our new vehicle from him yesterday (May 24 2017). We tell him our monthly budget and he will help us with the vehicle and we are all happy. I would highly recommend Richmond Hill Toyota and Igor Sapojnicov as the sales person to deal with when looking for a vehicle. More