Richmond Hill Toyota

THE EXPERIENCE I bought a 2016 Toyota Corolla from Eric Liu last month. I had the best purchase experience in my life. He explained all the details between Corolla a I bought a 2016 Toyota Corolla from Eric Liu last month. I had the best purchase experience in my life. He explained all the details between Corolla and Camry. knowledgeable to all Toyota vehicles. More

Honest & Knowledgable Experience Since the first moment meeting Ashraf, we felt he was welling to listen for our needs. After that he presented us with the options and Experience Since the first moment meeting Ashraf, we felt he was welling to listen for our needs. After that he presented us with the options and his recommendations. Ashraf explained us in detail with vast knowledge so that we understood. He would not up sale us for something that we don't need. His honesty has gain our complete trust in him to provide a vehicle that fit perfectly for us. He was respectful, polite, educated, and sincere. Ashraf truthly cares for us and not superficial to meet the bottom line. He has a genuine personality perfect for helping anyone to look for a vehicle. Facility The facility is state of the art, well designed for the showroom, the waiting area for people to work there while they wait with plug in available everywhere. A cafe with big screen TVs and areas for kids. Massage and nail care center. The most convenient is the drive through oil change service area where no appointment is needed. Process The entire process was effiencent and fast. Very clear with no room for ambiguity. Everything that needs to be done was explained clearly as to why and what it is for. Friendlyness of Staff Both Derek (Finance) and Tony (Manager) gave us the up most welcome that we can have at a car dealership without being judge or feel intimidated in a big dealership. Ensure we are being taken care of for every little detail or any requests but also have enough personal space for us to have our discussion. Even it was late in the evening, everyone kept up with the smiling, the refreshness, and the great positive energy as if it was 8am in the morning. Flexible Schedule We felt like the dealership worked with our schedule instead of us fitting into the dealership schedule. More

Amazing people amazing costumer service Ashraf and Saeid are very knowledgeable, and patient. They will take their time to find the right car for you and your family. Amazing people! Ashraf and Saeid are very knowledgeable, and patient. They will take their time to find the right car for you and your family. Amazing people! More

Patience Galore! We Aim to Please! Paul Stancer was friendly, knowledgable about all Toyota cars. His sense of humour and non-aggresive style was perfect for me. He was wonderful getti Paul Stancer was friendly, knowledgable about all Toyota cars. His sense of humour and non-aggresive style was perfect for me. He was wonderful getting me into a Rav4 and was very patient when I changed my mind and decided that I would be happier with the Rav4 Hybrid. Working with Andrew Ross, Paul arranged for the change. Andrew was very patient in finding the best financial fit for me to make the change. Paul was also very patient as he explained the operation of the car and how a hybrid works, Thanks for your assistance with my new Rav4 Hybrid! More

Amazing people, amazing service, amazing product. We dealt with Bruce, Sam, Joe (GM) and Tony. Everyone was helpful, knowledgeable, and courteous. We enjoyed our experience and are loving the car. We dealt with Bruce, Sam, Joe (GM) and Tony. Everyone was helpful, knowledgeable, and courteous. We enjoyed our experience and are loving the car. Thanks so much, Nancy Spinks and Paul Edwards More

Helpful and kind I dealt with Ashraf Zohni who I instantly liked. Having never purchased a car before, I expected a pushy salesperson and did not expect to enjoy the I dealt with Ashraf Zohni who I instantly liked. Having never purchased a car before, I expected a pushy salesperson and did not expect to enjoy the experience. Ashraf was patient and kind, knowledgeable and friendly. He explained the process clear, and has provided thorough and timely responses to my follow up email questions about the car. I also want to credit the teamwork at RH Toyota. When we arrived to pick up the vehicle, Ashraf was still engaged with a previous customer. So, Tony Legere saw a family with 3 young children and identified the need to expedite things. He got the kids entertained with games while getting my husband and I started on the paperwork. He than went to prepare the car, putting on my plates once Ashraf was available to take over the paperwork. I was really impressed with the initiative Tony took. This teamwork really helped to expedite the process. More

Professional and friendly We found Paul Stancer very knowledgable, courteous, and patient. He took the time to to answer our questions and showed us around the showroom. He did We found Paul Stancer very knowledgable, courteous, and patient. He took the time to to answer our questions and showed us around the showroom. He didn't hurry us and was straightfoward with his answers. If you need somone who is an honest and a sincere sales representitive, I reccomend Paul Stancer. He is the best of all! More

Good experieces in Richmond Hill Toyota My previous Toyota Matrix 2013 was written off due to a horrible accident, so I wanted to buy a used matrix in a short time. The sales representative My previous Toyota Matrix 2013 was written off due to a horrible accident, so I wanted to buy a used matrix in a short time. The sales representative Bruce always explained all details about the used car very patiently. Finally we got the car with reasonable price very quickly. A very good experience. More

Great Deal and Exceptional Customer Service! If you are looking for exceptional customer service, Igor Sapojnikov is the best there is. He was able to clearly explain the leasing process, benefit If you are looking for exceptional customer service, Igor Sapojnikov is the best there is. He was able to clearly explain the leasing process, benefits and was able to guide our decision making for whatever was best for us. We were never happier with our purchase. Even with our 1 year old there - this has been the smoothest and stress free purchase ever. No long waits, no confusion, just honestly good service and a great deal. (buying a sofa at the Brick has been more stressful, honestly...) Thank you Igor! More

Knowledgable, and Friendly As a first time leaser Ashraf was extremely helpful in answering all of my questions and pointing me in the right direction. He helped me find the rig As a first time leaser Ashraf was extremely helpful in answering all of my questions and pointing me in the right direction. He helped me find the right car for me at a price that I was comfortable with, without compromising the features I wanted. Great overall experience with him and at Richmond Hill Toyota. More