Richmond Hill Toyota

Shopping in service department The staff helped me provided me an excellent experience, he helped to check my record on time and personally greet me after finished. Thank him a lot The staff helped me provided me an excellent experience, he helped to check my record on time and personally greet me after finished. Thank him a lot. Appreciated it. More

Great service, always! Always good service, staff are friendly and the manicure bar is a bonus! Frank always explains what needs to be done and why plus answers all questio Always good service, staff are friendly and the manicure bar is a bonus! Frank always explains what needs to be done and why plus answers all questions that I may have More

richmond Hill Toyota: Service with a Smile Everyone at Richmond Hill Toyota is friendly and helpful. From the shuttle staff, to the receptionists, to the service advisors... When you are getti Everyone at Richmond Hill Toyota is friendly and helpful. From the shuttle staff, to the receptionists, to the service advisors... When you are getting your car fixed, everyone is there to help out. Last Christmas, Richmond Hill Toyota helped me out. I said my front brakes needed to be done and an oil change. I told them my budget was $500.00 so if the brakes were more, I'd do the oil change next time. Upon inspecting my car the mechanic discovered that I needed my back brakes done. They worked on my car and the total was $499.00 for everything. They said 'Merry Christmas!' Richmond Hill Toyota cared about my safety and knew I could not afford to fix the back brakes until my next paycheck in 2 weeks. They did not want to send me home in a dangerous situation. Recently I had a routine oil change and a front light replaced. Richmond Hill Toyota told me about the Rav 4 contest for serving my car or test driving a car etc., as well as the new Awroplan miles for servicing my Toyota and made sure I got the points card registered and my contest card. I saw the shuttle service men from Christmas time and they remembered me. The receptionist gave me a Toyota lunch bag for free. I like the drive-through service without an appointment, for minor service and the late evenings Dichmond Hill Toyota is open. No wonder their business expanded and they had to relocate! Thank you To the Richmond Hill Service Department for caring about your customers. 😊Shirley More

excellent Got what I was looking for. Excellent sales and costumer service. Quality of service and price is affordable. Friendly environment good communicati Got what I was looking for. Excellent sales and costumer service. Quality of service and price is affordable. Friendly environment good communication skills. Wil look forward to go again in future. More

Exceptional service Inconvenience caused by initial confusion over service requirements at 'service booking' stage was resolved and dealt with admirably by Frank. Frank w Inconvenience caused by initial confusion over service requirements at 'service booking' stage was resolved and dealt with admirably by Frank. Frank went out of his way to ensure I ended up with the correct service, provided a rental car so I could keep my appointments and as an added extra gave my car a superb cleaning, both inside and out. Many thanks... More

My first time coming to this Toyota dealership Service advisors are reasonably friendly. The 2 lady receptionists at the reception desk were cold, expressionless. I appreciate the free car wash. Service advisors are reasonably friendly. The 2 lady receptionists at the reception desk were cold, expressionless. I appreciate the free car wash. I used to go to Aurora Toyota which didn't have free car wash for customers. More

Excellent and very business-like I have to congratulate you on your new premises. Great move. I have owned a Toyota car for the last 40 years and whilst I have been generally satis I have to congratulate you on your new premises. Great move. I have owned a Toyota car for the last 40 years and whilst I have been generally satisfied with the services I have received previously, the attention to me from your organization from original sales to service have been excellent. My recent 6 monthly service in June whilst only a required oil change and lubrication was quick and my car was returned spotlessly washed. Mr Walker was very polite and helpful, and called me in the waiting area, and took me out to my car when finished. . More

efficient, on time, I got my car into the garage and saw the rep, Jeff, immediately and he took my car in for an oil change. I was informed that I needed new filters and I got my car into the garage and saw the rep, Jeff, immediately and he took my car in for an oil change. I was informed that I needed new filters and was told how much it would cost. I just had enough time to get a coffee and read a newspaper and my car was ready. More

First service (emergency) with toyota Your experienced technical staff resolved my Corolla "problem" and save me lot of $$$ . Plus friendly recommendation and services, patiently to listen Your experienced technical staff resolved my Corolla "problem" and save me lot of $$$ . Plus friendly recommendation and services, patiently to listen customer concern. I strongly recommend More

Great service, every time I've been loyal to this dealership since I bought my car from them over 10 years ago and have always received exceptional, professional service from k I've been loyal to this dealership since I bought my car from them over 10 years ago and have always received exceptional, professional service from knowledgeable staff. There's a continuity with the employees here so that whoever I have looking after my car that day, I trust them to do what's needed, when it's needed. More