Richmond Hill Subaru

We purchased a 2020 ascent, sir morteza hosseini is above and behind. All staff is professional, the location has a lot of cars to choose. and behind. All staff is professional, the location has a lot of cars to choose. More

the team was very helpful in building a deal around my budget. A great thank you to Leo and Blake for building a deal from 400km away and letting me drive off in my 2018 Mazda 3. I highly recommend this d budget. A great thank you to Leo and Blake for building a deal from 400km away and letting me drive off in my 2018 Mazda 3. I highly recommend this dealership. More

I can't say enough about the service at Richmond Hill Subaru. My Sales Consultant Michael February was beyond helpful in seeing to our needs. His pleasing personality was refreshing, we never felt pressu Subaru. My Sales Consultant Michael February was beyond helpful in seeing to our needs. His pleasing personality was refreshing, we never felt pressured. Michael was knowledgable about the product and went to all lengths to ensure that we had every opportunity to carefully look over our purchase of an Outback and ensuring our satisfaction, before driving off the lot. We were invited to call if we had any questions. Michael, made us feel like we were buying from a trusted friend. I must also give a shout out to Kiefer Neville, the sales manager, who was patient, friendly and took very good care of our requirements and made purchasing the Outback a pleasure. Sam showed us all our options on extended warranty coverage and was friendly and helpful. Richmond Hill Subaru, a great place to buy your next vehicle. More

Best Sales Agent Ever!My experience with purchasing a Best Sales Agent Ever! My experience with purchasing a new vehicle was a very pleasant surprise. Michael February greeted me warmly being very prof Best Sales Agent Ever! My experience with purchasing a new vehicle was a very pleasant surprise. Michael February greeted me warmly being very professional and polite and took the time to listen to what I was looking for in a vehicle. I never felt pressured into buying a model that was more than what my needs were. He was extremely knowledgeable and communicated that well..The whole experience was thorough and painless in a timely manner.I walked away sure of what I wanted but not pressured into signing right away. Then COVID came, because of the uncertainty of a continued salary I decide to wait for the purchase. I was never pressured or harassed by constant phone calls but he reacted like an old friend when I called almost a year later, then ready to purchase. He managed to negotiate the price and payments to what I had requested and made the deal happen quickly. I thank all the staff at New Roads for making the process easy and painless. I credit Michael with patience, integrity and honesty. I have and will again recommend him to anyone wanting to buy a Subaru at New Roads. He went above and beyond to satisfy his customer. More

Our sales rep Alex was fabulous. So attentive, but never pushy or shifty. The whole team at Richmond Hill Subaru was lovely. My husband and I felt relaxed and were able to make a decision with ample informa pushy or shifty. The whole team at Richmond Hill Subaru was lovely. My husband and I felt relaxed and were able to make a decision with ample information and aid from Alex. I would confidently recommend Richmond Hill Subaru to anyone looking for a new Subaru or a mint condition off-brand used vehicle. More

Great experience with the sales rep (Mike February)Very Great experience with the sales rep (Mike February) Very friendly and took the time to explain every detail about the vehicle. Professionals don't f Great experience with the sales rep (Mike February) Very friendly and took the time to explain every detail about the vehicle. Professionals don't friendly attitude all in all More

I want to pass on a positive review of a post sales experience at Richmond Hill Subaru. My Salesman Sam said to call him should I have any questions or issues with my new Ascent. That being said, I did experience at Richmond Hill Subaru. My Salesman Sam said to call him should I have any questions or issues with my new Ascent. That being said, I did call with a minor issue (3.5 months after picking up the vehicle) and Sam didn’t hesitate. He had me bring the Ascent back in to correct the issue. The issue was that the removal of protective covers and the subsequent glue weren’t properly removed before giving me the vehicle. Thanks Sam! More

Where to start. The 1 star is for Michael. He did his job & met me almost half way to see a car, very nice guy & a great car. After that, I was low balled on my trade in, now it's for sale $5000 more then wh & met me almost half way to see a car, very nice guy & a great car. After that, I was low balled on my trade in, now it's for sale $5000 more then what they gave me (shame on me) They pretended to give me a deal on window tint & remote starter, even their "deal" was more expensive then Gain Electronics quoted (but for convenience, I let them do it) They reduced the car price by $200 piddly dollars. I wasn't informed about the balance of the warranty, I had to ask. I wasn't informed about sirius radio, I had to ask my sister. And I had to pay $30 for a stick of touch up paint. They couldn't even throw that in for free. If you want to take one for the team (with no vaseline) this is the place to go. Buyer beware. Good luck. More

Michael helped me buy my first car/first Subaru! He was very friendly, approachable and outgoing, but also professional about all the information that I needed to know about the vehicle. He went above and very friendly, approachable and outgoing, but also professional about all the information that I needed to know about the vehicle. He went above and beyond to make sure that I was happy! I could not have asked for a better experience. Thank you so much Michael, I really appreciated all of your hard work! I love my car! More

Working with Michael on the purchase of my 1st Subaru was fabulous. His attention to detail and genuine concern was #1. He went beyond the call of duty (working on his day off even) and is an asset to this fabulous. His attention to detail and genuine concern was #1. He went beyond the call of duty (working on his day off even) and is an asset to this dealership. Thank you so much Michael! (Note this dealership is busy for a reason - the Sales staff are excellent and you are purchasing a solid vehicle) More