Richmond Hill Subaru

I'm very happy with my new 2012 Subaru Forester (my 4th Forester purchased from this dealer, which subsequently get handed down to family members, because a safe and reliable vehicle is my number one prior Forester purchased from this dealer, which subsequently get handed down to family members, because a safe and reliable vehicle is my number one priority for my family). Alex Kam and Dan Reame took the time to answer any questions I had, including promptly responding to my after-purchase questions via e-mail. Suzanne Boudreau has continued to provide excellent service throughout the years for my previous vehicles, and I know will continue to do so for my new vehicle. Great team ... thank you! More

She is very knowlegable about the cars that we were interested in. Always smiles and is extremely friendly. She acted very professional Very courteous and respectful. interested in. Always smiles and is extremely friendly. She acted very professional Very courteous and respectful. More

Both Alex and Dan have been very responsive. Alex is very knowledgable and has a lot of patience when explaining every single feature of the vehicle. He is also very responsible, he gave out his person very knowledgable and has a lot of patience when explaining every single feature of the vehicle. He is also very responsible, he gave out his personal cell phone number to us so we can find him even on his day off if we have any questions. I would definitely refer my friends to Alex in the near future should they need to purchase a new car. More

Good service and follow up, the sale person very friendly. Let me understand the option for the car. Will not force to me to buy a car. friendly. Let me understand the option for the car. Will not force to me to buy a car. More

The sales person is so great and helpful, he know exactly what I want and do everything I want him to do. He also help me to buy spare parts afterward. Thank you. what I want and do everything I want him to do. He also help me to buy spare parts afterward. Thank you. More

Ariela worked hard to ensure we got the right car. She did her best to assist me when I struggled with a feature that was expected. Most of all, she and the dealership manager went out of their way to f did her best to assist me when I struggled with a feature that was expected. Most of all, she and the dealership manager went out of their way to find a solution for me that would keep me happy in a Subaru. More

Alex is a very knowledgeable and friendly person. He helped me a lot to find a car which is right to me. I defiantly will make more referral to him. helped me a lot to find a car which is right to me. I defiantly will make more referral to him. More

Great service, "can do" attitude, willingness to work with customer to satisfy needs. Great overall experience - would deal with and recommend to others! Thank you for a great experience! to work with customer to satisfy needs. Great overall experience - would deal with and recommend to others! Thank you for a great experience! More

Ariela was very helpful and friendly. She had no issue answering each and every one of my questions. If it wasn't for her being there and helping me, I probably would have left without purchasing a new c answering each and every one of my questions. If it wasn't for her being there and helping me, I probably would have left without purchasing a new car. More

Nothing but spectacular service since my very first phone call to the Dealership. I was looking for an 2012 Subaru WRX STi. I called 3 other Subaru Dealerships (Scarborough, Willowdale and Markham) and they call to the Dealership. I was looking for an 2012 Subaru WRX STi. I called 3 other Subaru Dealerships (Scarborough, Willowdale and Markham) and they all blew me off and NOT taking me seriously. I know my way around automobiles and I was not about the buy a car without test driving it. I spoke to Mark Beevor firstly, I was being very frank with Mark. I told him I'm 5 10" and over 200lbs. I wanted to know if I can be comfortable in that car and I wanted to have a feel for the STi. He understood and agreed with what I was saying. He told me to stop by and will gladly let me test drive the STi as long as I was very close in purchasing the vehicle. Mark had a few other customers and he has asked me if Alex Kam can be my sales associate since he was busy and could not attend to me anytime soon. Alex explained the STi to me in detail about the vehicle and was extremely knowledgeable since he is a Subaru owner himself. He took me on the test drive in a 2012 Impreza WRX STi. I needed to know if I can be comfortable driving the car every day. After the test drive I knew this is the car I want. Alex Kam NEVER pressured me to buy right away. Alex understood and waited until I was ready. We kept in communication until I was ready. Now I am a proud new owner of a 2012 WRX STi and loving every moment I am behind the wheel. I had a few complicated issues with the bank regarding about financing the STi. After a few days had pass. I sat down with Dan Reame to discuss some options. He suggested that I lease the vehicle since the lease rate was recently lowered as a promotion. I filled out the paperwork on a Thursday evening. By friday morning I was approved. Quick response and the STi was ready for me to be picked up on the following Monday. Exceptional service second to none from the whole Richmond Hill Subaru team! I highly recommend Richmond Hill Subaru to potential Subaru buyers. Please give them a chance and you will not be disappointed. More