Richmond Hill Subaru

A dealership you can trust. It's my ever first experience in buying a car. Originally I found this dealership through auto trader for the 2013 Subaru used car. I even paid deposi It's my ever first experience in buying a car. Originally I found this dealership through auto trader for the 2013 Subaru used car. I even paid deposit but changed my mind last minute and they still refunded me money. In the end, I decided to purchase a brand new car with them. And even till now I think it was the right choice. The sales guy that helped me was Francis, he is Taiwanese. His manager also helped us out a lot throughout this entire experience. Overall I am very happy with my purchase and I am loving my 2016 Crosstrek. (Got my heated seat & back camera) I highly recommend buying cars with this dealership. You can avoid a lot of troubles & perhaps receive some deals. More

Friendly, Fair, Good Service Purchased a 2016 Subaru Outback Alejandro our sales rep was very friendly informative and honest. First time we have ever bought a car and enjoyed th Purchased a 2016 Subaru Outback Alejandro our sales rep was very friendly informative and honest. First time we have ever bought a car and enjoyed the experience. Sam Chegini was also friendly, explained everything well, very professional. More

Oil Change and Winter Tire Swap Over Prices have Doubled During my recent visit for Oil Change and Winter Tire swamp, I was provided an invoice for 2x what I normally pay for this service. I was informed by During my recent visit for Oil Change and Winter Tire swamp, I was provided an invoice for 2x what I normally pay for this service. I was informed by JP that the prices have gone up (with a grin). I was not given any notice of this prior to the work being completed. In addition, this work took 2 hours (as I looked at my vehicle sitting in the air, not being worked on for >1 hour) [keep in mind this was in the evening at 7pm on a weeknight so it was dead]. The other advisers typically have been great. JP not so much. More

Great Service! The service advisor, Mike Neo, is very professional with excellent service skills. He is kind and nice . He is very patient to answer the customer's The service advisor, Mike Neo, is very professional with excellent service skills. He is kind and nice . He is very patient to answer the customer's questions . He offered great ideas and suggestions to the customer based on the customers' needs. He is able to understand the customers' feelings and try to comfort the customer. He works very efficiently. Thanks! Also thanks the technician, Frank (sorry I do not know his last name), for the hard work he did on my car. He is a very thoughtful staff. Kathy Zhang January 18, 2016 More

Very sincere and tailored to our needs We were greeted by Alex who took the time to answer all our questions patiently even though we did not express our intention initially. Throughout th We were greeted by Alex who took the time to answer all our questions patiently even though we did not express our intention initially. Throughout the whole process leading to and including striking a deal, there was negligible pressure. The whole process was very smooth as all our concerns were dispelled by Alex preemptively. Sam, who is the sales manager, added to our already very satisfied experience. There was no sales push at all. We picked up the vehicle as they have originally scheduled. Every small details were taken care of. We are beyond satisfied. It was such a great pleasure to do business with both Alex and Sam. An excellent team and one of the best dealerships. More

Great Service!!! My wife and I purchased a 2016 Subaru Forester in December 2015. The service we received at Richmond Hill Subaru was excellent. Robert Ruffolo was o My wife and I purchased a 2016 Subaru Forester in December 2015. The service we received at Richmond Hill Subaru was excellent. Robert Ruffolo was our sales associate and he took his time to explain all the features prior to us making our purchase. He was very patient with us and at all times we never felt pressured or uncomfortable. He is very professional at his job and he knows how to communicate with people. We would recommend him to anyone who is looking to purchase a Subaru. Thank you Robert! Fiore and Lindsey More

Great Service Experience It was a pleasure to meet Matt and he was very helpful in helping me make the right decision for servicing my vehicle. Unfortunately I do not know th It was a pleasure to meet Matt and he was very helpful in helping me make the right decision for servicing my vehicle. Unfortunately I do not know the name of the technician but I also found him. very helpful. Another job well done! More

Very Happy I had very fine assistance up to and including the sale. I would recommend salesman Francis Lee. He was very helpful and personable. Business manager I had very fine assistance up to and including the sale. I would recommend salesman Francis Lee. He was very helpful and personable. Business manager Sam had all the paper work ready for sales comletion. Will Jarvis More

First Subaru Experience Leasing my first Subaru from RHS was a very positive experience. Ariela was friendly, professional, and intuitive to my needs. I always felt like she Leasing my first Subaru from RHS was a very positive experience. Ariela was friendly, professional, and intuitive to my needs. I always felt like she had my best interests at heart - a completely new experience when buying/leasing a car! I will definitely return to RHS in the future. More

Great service! I went to Richmond Hill Subaru looking for a Subaru Cross Trek after having visited the Maple location. I was helped by Alejandro for the sale of the I went to Richmond Hill Subaru looking for a Subaru Cross Trek after having visited the Maple location. I was helped by Alejandro for the sale of the car and found him very professional and helpful. Sam walked me through financing and paperwork and was very thorough. I was very pleased by the service and level of professionalism and would recommend this dealership in future. More