Richmond Hill Subaru

Amazing dealer that feel comfort and trust to deal with. This is my second time I bought my Subaru with RH Subaru. The first one was a 2011 Legacy last year, and this time I got my 2016 Outback with the same This is my second time I bought my Subaru with RH Subaru. The first one was a 2011 Legacy last year, and this time I got my 2016 Outback with the same sales rep. Francis Lee. He gave me plenty of time to test drive both vehicles without pushing me on purchase. After me and my wife decided on the purchase, we met Sam who was doing the final paper work and contract signing. Sam introduced to us about Subaru warranty package and rust proofing option that are available. As for our own reasons, we decided not to take any of the package in the mean time. Unlike other dealerships, RH Subaru and Sean did not push us for that, which make us feel very comfortable. During the delivery/pickup, Francis and the service team did their best to ensure both the vehicles are in the best shape before handing to our hands, as I knew I am picky and look for perfection (of course every customer do want their car in the best shape, right). Mike, who is from service immediately scheduled an appointment in the next 2 days, and I got my Outback back at the time promised by Mathew, and I am very happy about their works and they really did what they promised. I would recommend this dealer to anyone who like to get a Subaru, and I am very sure that most customer will be happy like me..... Good Work Team of Richmond Hill SUBARU. More

Very Happy RH Subaru Customer I was looking for a relatively inexpensive, nimble, sporty, family-friendly ride. I knew about the WRX, but didn't want to wait weeks. I got lucky and I was looking for a relatively inexpensive, nimble, sporty, family-friendly ride. I knew about the WRX, but didn't want to wait weeks. I got lucky and noticed that RH Subaru had some in stock (on the web). I called, spoke to Alex, and he explained what I'd have to do to hold the car. Not long after, I called back and reserved one. Everything went really smoothly. Finance was great to work with; they knew I was price-sensitive and didn't push any add-ons. I was also happy with the trade-in value that Leon (General Sales Manager) gave me for my '02 Mercedes C230. Post sales, Alex continued to answer my questions, and Mike from service was also very helpful in answering my questions. My rating below, for 'Price', is based on the trade-in value I received. I can't comment on the price of the car because the WRX is in short supply and from what I understand dealers generally do not give discounts on this model. More

An enjoyable and productive experience Sean Pearl is the ultimate professional salesperson. He helped make the "buying a car experience" both an enjoyable and an exciting learning process. Sean Pearl is the ultimate professional salesperson. He helped make the "buying a car experience" both an enjoyable and an exciting learning process. The once dreaded experience was not so bad after all. First and foremost, Sean knows his product and by his own admission is very "tech savvy" - certainly an important skill to have in an auto industry where the integration of digital software technology is more prevalent every day. His knowledge was very valuable in helping me to decide on a particular Subaru vehicle as well as relevant options. Secondly, Sean was also very helpful during the process of a fair price negotiation. Moreover, I believe that his style of salesmanship is reflective of the overall business approach of the dealership itself, perhaps put this way - be transparent and help the consumer make a good decision on a major purchase. I highly recommend this dealership and thank Sean and the other employees with whom I dealt while there. David More

Great experience, never felt pressured Knew what we wanted when we walked in. The staff was friendly, knowledgeable and never overbearing. Purchase went smoothly and the vehicle was order Knew what we wanted when we walked in. The staff was friendly, knowledgeable and never overbearing. Purchase went smoothly and the vehicle was ordered and delivered as promised. More

The experience was perfected by Mike T We've been shopping around for a used car for a few months now and the experience was underwhelming, pushy sales people trying to serve you up over pr We've been shopping around for a used car for a few months now and the experience was underwhelming, pushy sales people trying to serve you up over priced cars and always in a hurry to go home. Mike at richmond hill Subaru changed all that. He definitely made us feel like first class. We went to the dealership after work and it must have been pretty late. Mike was patient from the start. He took us on a real test drive, made sure we knew every detailof the vehicle, the brand and our options. We definitely appreciate his knowledge and honesty! Ended up buying a subaru and would recommend anyone to go check out one from Mike. He is very personable and from start to end was very friendly and reliable. Outstanding professionalism and knowledgeble! More

AWESOME STAFF I LIVE IN MISSISSAUGA AND TOOK MY TRIBECA TO RICHMOND HILL LOCATION FOR A SERVICE & MINOR REPAIR. MIKE NEO (ADVISOR) AND FRANKY (TECHNICIAN) WERE VERY I LIVE IN MISSISSAUGA AND TOOK MY TRIBECA TO RICHMOND HILL LOCATION FOR A SERVICE & MINOR REPAIR. MIKE NEO (ADVISOR) AND FRANKY (TECHNICIAN) WERE VERY COURTEOUS AND QUICKLY DIAGNOSE THE PROBLEM AND THE CAR WAS FIXED IN UNDER 2 HRS TIME. SO FAR I HAVE BEEN GETTING MY TRIBECA SERVICED/REPAIRED AT OTHER SUBARU LOCATIONS BUT AFTER I VISITED RICHMOND HILL LOCATION I FOUND A BIG DIFFERENCE IN SERVICE QUALITY. HERE THE TECHNICIANS ARE VERY WELL TRAINED + ALL OTHER STAFF IS VERY FRIENDLY KNOWLEDGEABLE. YOU GET PEACE OF MIND AS YOU KNOW YOUR CAR IS IN GOOD HANDS. MIKE NEO HAS REALLY BEEN OUTSTANDING. THANKS RICHMOND HILL MANAGEMENT FOR HAVING SUCH A GREAT STAFF !!!!! CHEERS !!! HITESH More

Fast and friendly. The service department found the problem quickly and efficiently fixed it. My car was fixed in under an hour. Mike was very courteous. thanks Subaru The service department found the problem quickly and efficiently fixed it. My car was fixed in under an hour. Mike was very courteous. thanks Subaru More