Richmond Hill Subaru

Straight Forward & Professional I've never owned a Subaru and I never leased a car. That was true until I met Jeff Foo and the guys at Richmond Hill Subaru. I was looking for reliabl I've never owned a Subaru and I never leased a car. That was true until I met Jeff Foo and the guys at Richmond Hill Subaru. I was looking for reliable car with a low lease rate and settled for a white or silver Legacy. I met Jeff and he took me out for a test drive. Jeff also suggested I try the new Impreza based on my driving needs and usage he thought I would like it more. After the test drive I was convinced and Jeff worked out a deal that fit my budget and walked me throughout my first lease and was very patient and thorough. In fact in the end I ended up choosing his favourite colour choice Island Blue for my Impreza! I couldn't be happier and would highly recommend Jeff if you were looking for an easy going professional. More

First car purchased here! The service was quick, as we didn't need to wait long for a sales Rep to approach us and get the car we were interested in test driving. We were serve The service was quick, as we didn't need to wait long for a sales Rep to approach us and get the car we were interested in test driving. We were served by Francis and he was very courteous. However the purchase felt very rushed and it seemed like the dealership wasn't willing to spend a few more dollars to make their clients happy. I'm still pleased with my purchase though and would still suggest visiting this place for anyone looking to buy a Subaru. More

Professional / Courteous and very Knowledgeable!. Simon has been very professional and courteous during our visit. He has helped answer the questions we had, and recommended changes that fit our need Simon has been very professional and courteous during our visit. He has helped answer the questions we had, and recommended changes that fit our needs. He is very knowledgeable with the vehicles at the dealership. During this interaction, Michael Tran (Finance Manager) was very helpful as well with the finalizing of the purchase. I am happy with the purchase, and look forward to future interactions. Thank you Simon for the headache-less encounter! More

accommodation and professionalism I choose a vehicle, Forester of basics, but in a day my wife was a bit disappointed so we brought it back and got a higher level car with features we I choose a vehicle, Forester of basics, but in a day my wife was a bit disappointed so we brought it back and got a higher level car with features we most wanted. No hassle, no issues...- accomodation, patince and professionalism More

Amazing Service The best car dealership I've dealt with so far! Both Leon's and Michael were helpful and pleasant making my transition to Subaru phenomenal! The best car dealership I've dealt with so far! Both Leon's and Michael were helpful and pleasant making my transition to Subaru phenomenal! More

Great car still needs a good sales rep...... We could have chosen a different made or a different Subaru dealership to get our new car, but at RH Subaru, we appreciate 1. Simon's knowledge o We could have chosen a different made or a different Subaru dealership to get our new car, but at RH Subaru, we appreciate 1. Simon's knowledge on automobiles, positive attitudes and attentive customer service 2. Michael's attention to details and great customer service, and 3. The friendly and respectful atmosphere at the dealership - never felt pressured to buy the car or anything else. Overall, we had an excellent experience in acquiring our new vehicle - always felt well-informed and respected as a customer. More

Great customer service and knowledgeable sales rep This is a very organized and present dealership, especially knowledgeable and helpful sales rep Simon Sin is the best I ever dealt with. I would reco This is a very organized and present dealership, especially knowledgeable and helpful sales rep Simon Sin is the best I ever dealt with. I would recommend the sales rep to anyone want a great service. More

Amazing service! Definitely would come back again! Alex was amazing! He was extremely polite, patient, thorough, thoughtful and organized in helping me purchase my first new vehicle. He explained every Alex was amazing! He was extremely polite, patient, thorough, thoughtful and organized in helping me purchase my first new vehicle. He explained everything to my daughter and I in Mandarin because I can't understand all the terms in English (my daughter had to help me). I do believe he speaks and understands Cantonese as well (not sure) but he answered all my questions and I couldn't be happier with my experience. My daughter's thinking of coming back here when she buys her next car. More

First time Car Buyer I read reviews on dealer rater before choosing a dealer...picking the dealer felt just as important to me as picking the car! As the title says - I'm I read reviews on dealer rater before choosing a dealer...picking the dealer felt just as important to me as picking the car! As the title says - I'm a first time car buyer. I am happy to say this dealership lived up to it's reputation. Sales was seriously no pressure. Everyone was patient, informative, and super friendly. Car buying is big deal, and can be stressful, but everyone at Subaru Richmond Hill made the experience painless. I liked that the Sales team was accessible by text message, phone, and email - and I appreciated that most things were transparent to me and if I didn't understand, people were willing to explain (with regards to how things were calculated, what charges were, the pros and cons to accepting rust protection etc). All I can say is go in with an idea of your budget and the features you want - the sales team will take care of the rest! More

Great overall experience The team at Richmond Hill Subaru was amazing through the car buying process. Unlike other dealers, they weren't pushy or aggressive. They explained The team at Richmond Hill Subaru was amazing through the car buying process. Unlike other dealers, they weren't pushy or aggressive. They explained everything patiently and were reasonable on the overall price as well. Great experience and I'd highly recommend this dealership over the sleazy Willowdale Subaru. More