Richmond Hill Hyundai

Customer Service Extraordinaire! Recently, I leased a 2015 Genesis from RHI.. From the moment the deal was struck with Sales Manager Ting Ying, I was treated with the highest level of Recently, I leased a 2015 Genesis from RHI.. From the moment the deal was struck with Sales Manager Ting Ying, I was treated with the highest level of customer satisfaction. Special recognition is also extended to Sales Executive Josef Khoudatov and Financial Services Manager Jack Dee. Together, they made the whole experience stress free. I am thoroughly enjoying my new vehicle and have absolutely no hesitation in recommending this dealership. I have been a proud Hyundai customer for over twelve years and believe their products to be far superior to other brands. More

The best dealer at Richmond Hill Hyundai! When I first walked into the dealership I was late and asked the receptionist if Criss Song was available. He came to the front mid-lunch and helped When I first walked into the dealership I was late and asked the receptionist if Criss Song was available. He came to the front mid-lunch and helped me with my inquiries about purchasing a new car even though he was on break. I was very satisfied with his answers to all of my questions regarding the new Elantra and he even went out of his way to explain all the details that I wasn't aware of myself. The car was ready without any incidence whatsoever, he even kept me posted about what was going with regards to the finance approval and insurance process. Criss left me with no doubts about my purchase even after I left the dealership. On the day of pickup he went with me to the car and examined it to make sure that there were no issues. We then went out for a test drive and as expected everything went perfectly. I have purchased a few vehicles in the past from other dealerships and this is the first time I didn't feel like I was being ripped off or constantly being upsold for packages or products I didn't need. With Criss's honest and professional attitude, Hyundai's reputation with outstanding warranty, excellent customer service, and great value has been upheld. I can only see a bright future from this particular dealership. More

Peggy is the best service cosultant Thanks to Peggy for excellent customer service and professional manner. she is very friendly and caring , and always provides us best service. my wife Thanks to Peggy for excellent customer service and professional manner. she is very friendly and caring , and always provides us best service. my wife and me have the best experience dealing with her. More

Disrespectful and unprofessional On January 21 2015 I went to buy a 2012 Hyundai Sonata 2.0T from Richmond Hill Hyundai. I was told by the staff that it would be ready for me on Frida On January 21 2015 I went to buy a 2012 Hyundai Sonata 2.0T from Richmond Hill Hyundai. I was told by the staff that it would be ready for me on Friday January 23, but when I called before going to pick up my vehicle they told me it wasn't ready. We then arranged to postpone the pick up to the next day, Saturday January the 24, but when I arrived the next day we once again told that the car was not ready for pick up as the ownership paper work was not yet prepared and we were told yet again to come back another day, which was Monday the 26 of January. When I reviewed the safety paperwork we discovered that they had written the mileage of the car to be ten thousand KM more than what it really was, which would cut down our factory warranty. Further more when I requested to speak with the manager of the dealership, the sales manager Ting Ying refused to allow me to speak with him and proceeded to disrespect me as well as my wife. The days following the collection of our car we discovered several issues, the first being that the dealership had not cleaned the car like they had said as when looking under the front seats of the car we discovered several single serving packages of sugar some of which had torn and spilled inside the car, the next issue was that the wipers that we received with the car were torn and did not work properly. The way the staff treated me and my wife, coupled with attempt to cheat us out of the warranty we were to receive,as well as the state the car was in when we received is unacceptable. I wouldn't ever recommend doing business with dealership. More

Truly enjoying my new Santa Fe Thanks to Mr. Mehran Shahabi for his professional attitude and friendliness up to the level of excellence. He provided me quite of his knowledge regar Thanks to Mr. Mehran Shahabi for his professional attitude and friendliness up to the level of excellence. He provided me quite of his knowledge regarding the 2 Hyundai cars that I was interested in, Sonata and Santa Fe. He gave me complete freedom to be decisive and choose the car of my interest and tried his best to provide me the best possible deal considering my financial concerns and demands. More

Excellent Customer Service Mr. Mehran Shahabi is an excellent salesperson and was very patient with us and he did his very best to make us happy and he gave us a great deal on m Mr. Mehran Shahabi is an excellent salesperson and was very patient with us and he did his very best to make us happy and he gave us a great deal on my new 2015 Santa Fe. I highly recommend him to anyone who wants to purchase a Hyundai. Thank you Mr. Shahabi. - Marjan More

Excellent Customer Service at Richmond Hill Hyundai We drove all the way from Sudbury, ON to purchase our Sante Fe from Criss Song at Richmond Hill Hyundai and it was well worth the drive. Criss and th We drove all the way from Sudbury, ON to purchase our Sante Fe from Criss Song at Richmond Hill Hyundai and it was well worth the drive. Criss and the whole team were very courteous and accommodating and made us feel welcome from the time we walked into their dealership. We are grateful that you were able to accommodate our needs since we were out of town and you had to deal with us much of the time over the phone. I will definitely recommend you and your team to our friends. Thank you! More

Excellent Experience Went to Richmond Hill Hyundai to purchase a new 2014 Hyundai Sante Fe Sport Limited Edition. The team at Richmond Hill Hyundai are one hundred percen Went to Richmond Hill Hyundai to purchase a new 2014 Hyundai Sante Fe Sport Limited Edition. The team at Richmond Hill Hyundai are one hundred percent professional and treat you with honesty and respect. Matt Kim follow up and quick answers to any and all questions was greatly appreciated. Car possession turn around was beyond quick (1 day). Financing Guru - Jack Dee saw that all the details of the loan were taken care of, he appreciated that my family and I were on a budget and even saved us money! Do not hesitate and visit Richmond Hill Hyundai for your car purchases. Nadine and Igor More

fantastic experience!!! My wife and I had excellent experience with Josef and Jack. It started with a great experience that Josef allowed me to test driving for extended long My wife and I had excellent experience with Josef and Jack. It started with a great experience that Josef allowed me to test driving for extended long period of time (24 hours) and the whole pruchasing experience is smooth and both of them showed their professionalism! will definately recommend to my friends! More

Cheryl Himmel "Fantastic Experience With Chriss Song" Went to Richmond Hill Hyundai. Was lucky enough to get Chriss Song as a salesperson. He was so friendly, helpful and knowledgeable. Took care of us fr Went to Richmond Hill Hyundai. Was lucky enough to get Chriss Song as a salesperson. He was so friendly, helpful and knowledgeable. Took care of us from start til I drove off the lot in my new Elentra GL. Would definitely return to have him help me again. More