Richmond Hill Hyundai

tried to sell me a car w/ rental history without disclosing! I met Mehran at Hyundai dealership, and asked him about a used car. He didn't disclose that the car has been used for rental, and it is funny that it I met Mehran at Hyundai dealership, and asked him about a used car. He didn't disclose that the car has been used for rental, and it is funny that it wasn't in car information online that it has been used for rental purpose, and suddenly, I figure it out when I was finishing the deal. I checked the car-proof, and it was there! Then, when I told Mehran and Jack, Jack said that being rental doesn't have any effect on car sale price, and Mehran had 2 unacceptable excuses; 1. because we have not get the car from a rental company, it is not rental! 2. we cannot memorize the history of the cars! OMG! I believe that it is one of basic responsibilities of a salesperson who works for a dealership to disclose the information and history of any car honestly. Unfortunately, I didn't see this honesty with Mehran and Jack, and won't come back to that dealership any more! More

Del Ferria and Eddie Li Thank you so much for the greatest used car buying experience. We will definitely come back to your dealership and recommend it to our friends! Thank you so much for the greatest used car buying experience. We will definitely come back to your dealership and recommend it to our friends! More

Buying a new Hyundai Sonata Matt Kim did a very good job, answered all of my questions, and meet our needs in buying a new car. That is how it is supposed to be done. Matt Kim did a very good job, answered all of my questions, and meet our needs in buying a new car. That is how it is supposed to be done. More

Fantastic experience throughout Criss has been fantastic throughout the entire process of buying my new car. I initially came into that dealership just to test drive an SUV and am al Criss has been fantastic throughout the entire process of buying my new car. I initially came into that dealership just to test drive an SUV and am always wary of salespeople. Criss let me drive the conversation and answered my questions without making me feel like I was being pushed to make a decision that day. I asked him many questions before making my decision and he always replied quickly and thoroughly, whether by phone or text. I was so pleasantly surprised and impressed with this encounter that I chose to go back to Criss when I decided to go ahead and buy that car even though there were much more convenient Hyundai dealerships for me to go to. There were complications with getting my used car to the dealership for trade in and he smoothed them all out for me. I really felt like he was on my side while we negotiated with his manager for the final price throughout the process. Criss is truly a good hearted person trying to help out his customers the best he can. This is a very refreshing contrAst in the world of car salesmen! I highly recommended him to friends and would return in the future. More

Richmond Hill Location An excellent dealership. The people are very very knowledge about their products, welcoming, friendly and very helpful. A special thank you to Brek, G An excellent dealership. The people are very very knowledge about their products, welcoming, friendly and very helpful. A special thank you to Brek, Greg and Lianna. More

Great Buying Experience Extra appreciative of the the good work Criss Song did for my 88 year old mother. Struck a great deal with her and provided her with great followup se Extra appreciative of the the good work Criss Song did for my 88 year old mother. Struck a great deal with her and provided her with great followup service. He went above and beyond. Definitely going to refer my friends and family. More

2 Thumbs Up to Brek Bailey @Richomnd Hill Hyundai An excellent dealership to purchase a vehicle. All the folks at Richmond Hill Hyundai were quite helpful and patient with me throughout my visit, BREK An excellent dealership to purchase a vehicle. All the folks at Richmond Hill Hyundai were quite helpful and patient with me throughout my visit, BREK BAILEY in particular. His code of ethics and respect for the customer was felt and on full display. I always felt like I was in control of the business end of things, which was most important for me considering the huge life transaction that about to be made. I would strongly recommend paying Brek a visit to Richmond Hill Hyundai. And an added thanks to the other staff members for making my experience there a pleasant one.. More

Excellent dealer with perfect sales rep this dealer is the best dealer I've ever met. Very professional and helpful. I would recommend it to anyone. Brek, u are my man! this dealer is the best dealer I've ever met. Very professional and helpful. I would recommend it to anyone. Brek, u are my man! More

Matt Kim (Sales Person) actually LISTENED to me. I purchased my 2009 Sonata Ltd from R.H. Hyundai and came here for my 2015 Sonata. I did have a service issue with my 2009, BUT, because of the excel I purchased my 2009 Sonata Ltd from R.H. Hyundai and came here for my 2015 Sonata. I did have a service issue with my 2009, BUT, because of the excellent manner in which my concerns were handled by Jeff Copan (G.M.) and Scott Provost (Supervisor Parts & Service) I decided to make R.H. Hyundai, my one stop shop for a new car. Matt Kim was my Sales Rep and he impressed me in many ways. We discussed my driving habits, my preferences, needs, and desires in a new car. When we went for a test drive, Matt, while showing me how to set the radio controls (plus many of the electronic features) pre-set my favourite radio station (A.M. 680) I was very impressed by the fact that Matt actually listened to me during our earlier discussions. All through my new car buying decisions and paperwork, Matt was there. Never pushing, but always offering good advice, Another example of Matt came when my wife and I were picking up our new Venetian Red Sonata Ltd. I had arranged an excellent deal on a set of snow tires, however when Matt noticed me frowning about placing 4 mounted snow tires in my brand new car, he immediately offered to bring them to my house in Thornhill the following Monday. Without making this message too long, I will say that this action by Matt, sums up my positive new car purchasing experience at R.H. Hyundai. I have recommended Matt Kim to all my friends. Thank you Matt, and the entire staff at Richmond Hill Hyundai for making this purchase such a pleasant and rewarding experience. Paul Paul Glionna More

Customer Service Extraordinaire! Recently, I leased a 2015 Genesis from RHI.. From the moment the deal was struck with Sales Manager Ting Ying, I was treated with the highest level of Recently, I leased a 2015 Genesis from RHI.. From the moment the deal was struck with Sales Manager Ting Ying, I was treated with the highest level of customer satisfaction. Special recognition is also extended to Sales Executive Josef Khoudatov and Financial Services Manager Jack Dee. Together, they made the whole experience stress free. I am thoroughly enjoying my new vehicle and have absolutely no hesitation in recommending this dealership. I have been a proud Hyundai customer for over twelve years and believe their products to be far superior to other brands. More