Richmond Hill Honda

Never done it right and we pay for it I took my car for service on Oct 10, 2017 -oil and filter and complete break service, Inspect parking brake, multi point inspection(Inc. steering, sus I took my car for service on Oct 10, 2017 -oil and filter and complete break service, Inspect parking brake, multi point inspection(Inc. steering, suspension, exhaust, fuel and brake lines) check and top up fluids and tire rotation. Replaced rear brake pads and Machine rotors. LFETIME PAD WARRANTY PAID $451.85. I was informed that the noise coming from my rear wheels is because of the machining and will go soon. After I got my car I also found the hand brake is not working. we returned the car after a week and they said they fixed it however you cannot use it because there is a manufacturing defect. Today is Nov 28th 2017 went back to inform them that the noise still coming from the rear tires and the hand brake still not working. they told me this is because we used the hand brake and it ruined the rear brake pads, the rotors and the calipers and all need to be changed. The cost is $750 plus tax for parts and labor including discount. I do believe that no one owning a Honda accord 2014 wants to hear this story. I do also believe that this is not fair to pay for others mistakes not fixing my car properly and make me pay for it. I just need my car fixed as it was and I am not paying for all of that. More

Best Sales Associate Ann Chen from Richmond Hill Honda We have had the honour and priviledge of leasing now 2 cars from Ann Chen at Richmond Hill Honda and we cannot rave enough about what an amazing perso We have had the honour and priviledge of leasing now 2 cars from Ann Chen at Richmond Hill Honda and we cannot rave enough about what an amazing person she is! She is kind, caring and patient! She was thorough in making sure that we got the right vehicles for our needs, desires and budget. She goes above and beyond to make a large purchase decision easy and seemless. She is knowledgable about all the vehicles and is willing to work with you until you have found the right vehicle at the right price. Everyone at the dealership including Ann ,the receptionist , service staff, Justin the Finance Manager to the Business Manager and Raymond the dealership manager make you feel like you are a valued family member! This is so rare in todays world! I had a terrible experience at Newmarket Honda before I found Ann Chen at Richmond Hill Honda two years ago! I would not trust anyone other than Ann and the amazing staff at Richmond Hill Honda. More

HORRIFIC!!! Experience I bought my vehicle here but never went back due to the complete lack of respect and total incompetence of the staff both in the parts and service dep I bought my vehicle here but never went back due to the complete lack of respect and total incompetence of the staff both in the parts and service department specifically. A total disgrace of a dealership and a black mark on the Honda brand. Do yourself a favor and DO NOT GO THERE AND WAIST YOUR TIME! More

Top Notch Service Purchased my first brand new vehicle from here. Excellent service, very welcoming, informative and accommodating. I dealt with Ann Chen, she made my e Purchased my first brand new vehicle from here. Excellent service, very welcoming, informative and accommodating. I dealt with Ann Chen, she made my experience extremely smooth with all my questions answered and my needs met. I will definitely trust Ann with all my future purchases. More

awesome service I brought my car into the dealership to look at an oil leak they told what it was and repaired it with on 2 hours and the repair was cheaper then I th I brought my car into the dealership to look at an oil leak they told what it was and repaired it with on 2 hours and the repair was cheaper then I thought it would be I had a overall awesome experiences and will definitely return for further service the technicians are very kind and honest. More

Highly recommended! Created a great memory for us in our first experience of leasing a car as a new comer.Ardalan as a sales consultant was a good listener,so cooperative Created a great memory for us in our first experience of leasing a car as a new comer.Ardalan as a sales consultant was a good listener,so cooperative and professional in handling different issues. More

Exceptional service Ask for Lucy Quan! Exceptional service and a highly knowledgable dealer who will go out of her way to get things done! Would definelty recommend 10/10 Ask for Lucy Quan! Exceptional service and a highly knowledgable dealer who will go out of her way to get things done! Would definelty recommend 10/10 More

good customer service ,friendly ,professional skill patient,with dealer Lucy. I am satisfied with lucy's after sale service. also good price.I will recommend to my friend ,friendly ,professional skill patient,with dealer Lucy. I am satisfied with lucy's after sale service. also good price.I will recommend to my friends. More

NEW 2017 HRV I just purchased a new 2017 HRV for my daughter and I. i was thrilled with the service i got, starting from the Salesman Erfan Riahi-Dehkordi very pro I just purchased a new 2017 HRV for my daughter and I. i was thrilled with the service i got, starting from the Salesman Erfan Riahi-Dehkordi very professional and he really knew hes product. The business manager also helped and gave me best best possible deal which made it even easier to make the sale. Ending my experience with Justin Chan for leasing my vehicle. He was well prepared with my paperwork which made it so quick to be in and out of there so quickly as they knew i had a major responsibility i had to deal with. I would a 100% recommend RHH to anyone looking for a new vehicle. Keep up the great work guys!! P.S. According to my daughter there hot chocolate is delicious :) More

The best Customer service and honest sellers . I Bought a Honda Civic and very happy for it. salesman was so friendly and gave me helpful recommend about choosing the best car and model . I Bought a Honda Civic and very happy for it. salesman was so friendly and gave me helpful recommend about choosing the best car and model More