Renfrew Chrysler

Chris Grebinski I was was very nervous about buying a vehicle and not even sure if I wanted used or new. I just knew I wanted a Jeep Wrangler. Chris was very patien I was was very nervous about buying a vehicle and not even sure if I wanted used or new. I just knew I wanted a Jeep Wrangler. Chris was very patient and kind and super enthusiastic. I’m sure I asked him a million questions and wavered between a number of choices for at least 10 days before deciding. He stuck in there with me and my indecisiveness all the way. He made my shopping a pleasant experience and even filled my car with balloons and hand drawn notes of congratulations when I finally decided. If you want an enthusiastic and knowledgeable sails guy he is your man. PS ... I wish the service department had washed the car so it was nice and shiny when I picked it up!! BUT Chris gave me an IOU for a detailing down the road. More

Taking Advantage I was looking to trade my Range Rover evoque last november 2017, one guy from this dealership called me i forgot the name, they offered me a jeep comp I was looking to trade my Range Rover evoque last november 2017, one guy from this dealership called me i forgot the name, they offered me a jeep compass and signed the yellow paper that night in instant, main reason for me is to cut down my high biweekly to by all means a lower one but i figured out that the jeep compass year 2018 is more expensive than my range rover 2014, i had the jeep for 2 days, not even regustered under my name and no insurance, and i ask them again to offer me a cheaper one, so i go back to them and thwy offered me a grand caravan 2017, and cash back and because i needed money to cover my expenses for my grandparenrs hospitalization i grabbed it. But in instant they let me signed the yellow paper and didnt gave me the copy from the first transaction and they put the price of the jeep to the total which i only realized today, i am paying negative equities from a car that i never bought and it was never regustered under my name. I know i am wrong in this situation but i think that they took advantage of me being a less knowledgeable person in this feild. Now i owe 6700 to a basic grand caravan compared to my ra ge rover evoque. This van doesnt even have extended warranty on it super basic. When i emailed the department for possible trade again they answered so fast but when i emailed them about this thoughtz nobody wants to answer. Thats why i thought something is really going wrong. Pls help me i dont want to get drown into so much debt. More

Arthur was excellent! I contacted the dealership wanting to trade in my current car for a 2017 Jeep Grand Cherokee. I had an offer on the car from an Edmonton dealership an I contacted the dealership wanting to trade in my current car for a 2017 Jeep Grand Cherokee. I had an offer on the car from an Edmonton dealership and asked if they could match it. Arthur matched it and helped me get into the vehicle I wanted. I was debating between two similar models but decided to go for the one with no sunroof. Arthur had told me they were both the same minus the sunroof. I am not disappointed in my purchase, but wished that he knew the jeep I was sold didn't have heated seats or steering as I was lead to believe. It is my own fault for not questioning if those features were in both vehicles. I will give him the benefit of the doubt it is difficult to tell if the jeep has those features as they are controls through the display panel. My husband was interest in the new 2019 Rams coming out and considering they didn't have any on the lot yet, Arthur was quite knoledabgle. (Truth be told they both ignored me for about 5 minutes as they were knee deep talking about the features). It has been about a month or so since I bought my vehicle and Arthur went out of his way to send me a text with a photo of a New 2019 Ram they just recieved in. It was nice to know he made a point to remembering and listening to the conversations we had during our visit to the dealership. Arthur was not pushy and listened which was relieving and unexpected from past expierences shopping for vehicles with my husband. I am pleased with the services he provided me with. More

Great Had a great experience at the dealership Brent showed me all different kinds of options available even though I had a tight budget and never pushed me Had a great experience at the dealership Brent showed me all different kinds of options available even though I had a tight budget and never pushed me to buy a vehicle out of my budget. He showed me the one I wanted within my budget and I bought it. More

"Great experience" Felipe was very helpful on finding me a vehicle within my price range. Very funny, friendly personality. He was super knowledgeable on his products an Felipe was very helpful on finding me a vehicle within my price range. Very funny, friendly personality. He was super knowledgeable on his products and answered every question I had. I highly suggest to check out this salesman at Renfrew Chrysler to see what you will be driving in next. More

Stress Free, Enjoyable experience Great experience. Very open sales team, we asked a question and got an answer, no bs or sales gimmicks. The stress free environment was great. They mo Great experience. Very open sales team, we asked a question and got an answer, no bs or sales gimmicks. The stress free environment was great. They moved at our pace, no pressure. We got an awesome 2017 Dodge Durango and couldn't be happier. I Highly recommend you check this place out. More

Purchased a left over 2017 Ram 1500 I was looking to make a change to my lifestyle, and therein, my vehicle. James was eager to help me get into something that worked for me. Kane was I was looking to make a change to my lifestyle, and therein, my vehicle. James was eager to help me get into something that worked for me. Kane was equally as accommodating in the finance area. My main concern was not to have my time wasted with false promises. Both delivered on that. Best experience I've had at a dealership to date. More

Why did this happen to me I traded a vw for a 53000 dodge and they ripped me for my car.i paid 32000 they paied 3800 for my 2012 vw.got in severe car accident wrote off the tru I traded a vw for a 53000 dodge and they ripped me for my car.i paid 32000 they paied 3800 for my 2012 vw.got in severe car accident wrote off the truck.they didn't replace the truck just sold me a new one and put extra 23000 on the loan for the first truck.they have done nothing to help since the accident .made my payments 800 plus a month.y didn't they do anything but make debt harder More

Used SUV purchase a real positive experience!! We were looking to trade our two older vehicles in for a newer SUV and found the experience at Renfrew Chrysler to be excellent! Their website was wha We were looking to trade our two older vehicles in for a newer SUV and found the experience at Renfrew Chrysler to be excellent! Their website was what caught our attention and lead us to book an appointment. The sales consultant Mike Grimes was very knowledgeable and helpful in walking us through the entire process. He helped us talk through our options with no pressure and I know we arrived at an excellent informed decision. The Sales Manager Patrick was great to deal with as well. We chose to finance through Renfrew's team and they were excellent. Overall a big thank you. More

Great Deal & Great Service As a growing family and at average income. We really shopped around to get a good price, a good car, has a good features on it for us to enjoy and mee As a growing family and at average income. We really shopped around to get a good price, a good car, has a good features on it for us to enjoy and meets our budget. Shane helped us out in what we really want for our family. He knews what he is dealing with us (dodge grand caravan 2017), well explained the functions every detailed of it and how useful those features. So professional and lots of patience for we are a bit picky. We just wanna make sure our hardworks is well spent. To Katherine Chan. Thank you for giving us a great deal and extras. And to the other guy (i think kyle, im not sure). Thank you too for a good deal u gave us. More