Renfrew Chrysler

Phenomenal Customer Service I wanted to give a shout out and express my gratitude to Shane! Thank you for your exemplary customer service coupled with continued service support. I wanted to give a shout out and express my gratitude to Shane! Thank you for your exemplary customer service coupled with continued service support. The Service Staff are extremely knowledgable and accommodating. Thank you Renfrew team! More

Car Shoppin’ Shane, is sure an outstanding sales guy! Never felt any pressure while talking to him. He sure knows cars and sure has excellent customer service skil Shane, is sure an outstanding sales guy! Never felt any pressure while talking to him. He sure knows cars and sure has excellent customer service skills! He will be an asset to any company he works at! Jeep up the good work, Shane! Anil More

Awesome first time experience Ryan was so helpful when we stopped in to buy our very first, new truck! He was very understanding when we talked finances and what we were comfortabl Ryan was so helpful when we stopped in to buy our very first, new truck! He was very understanding when we talked finances and what we were comfortable with and went out of his way to get us into the best vehicle for us with an amazing deal. We left the dealership extremely happy with our new Dodge truck and the experience we had at Renfrew, thanks to Ryan!! More

Very happy with my purchase My salesman Shane was very helpful and knowledgeable. He went above and beyond helping me decide on a vehicle. Had an honest answer for every question My salesman Shane was very helpful and knowledgeable. He went above and beyond helping me decide on a vehicle. Had an honest answer for every question I had. Couldn't be happier with my Jeep More

Wonderful service Kevin helped recently helped me to find a used vehicle, went through great lengths to get me into a care I liked and was in my price range which suite Kevin helped recently helped me to find a used vehicle, went through great lengths to get me into a care I liked and was in my price range which suited my needs. Was thorough and patient when going for a test drive and looking at at the vehicle. Very trustworthy man, good sense of humor. Felt like I was treated like family when I was there. Nothing but good things to say! More

Quick and efficient Joel was very professional and accommodating. The deal was completed under a short timeline but worked out perfectly due to great flexibility and plan Joel was very professional and accommodating. The deal was completed under a short timeline but worked out perfectly due to great flexibility and planning. Would recommend to anyone looking for a vehicle. More

Be Aware Referred a friend to Renfrew after having purchased a JEEP myself from Renfrew. He ended up purchasing a 2018 JEEP Wrangler Unlimited. First day he Referred a friend to Renfrew after having purchased a JEEP myself from Renfrew. He ended up purchasing a 2018 JEEP Wrangler Unlimited. First day he had it noticed link from Strut/Shock. Went to Renfrew and they said they would need to replace it, however, they would need to order one in from the USA. On would think you could have one in stock or at least get one somewhere in Canada. Been over two weeks now, and he is not impressed, very poor response from Renfrew. Sorry buddy...hope we can still be friends. More

Great experience. Joel was great to deal with. Answered all the questions we had. A very down to earth person, kind and wasn't pushy. Would definitely recommend Joel Joel was great to deal with. Answered all the questions we had. A very down to earth person, kind and wasn't pushy. Would definitely recommend Joel to all that are looking for a vehicle at Renfrew Chrysler. More

Thieves. They hide fees in the contract with an 18 year old buying his first car. They purely do not write down all the fees on thei paperwork hoping you will They hide fees in the contract with an 18 year old buying his first car. They purely do not write down all the fees on thei paperwork hoping you will no notice. Do not shop there. Just read the reviews. I wish we had before we bought there !!!!! More

Complete JOKE!! I advertised my 2018 ram for sale & got a call from mike. I went to renfrew & mike wasn’t in that day last week thurs. I end up dealing with Shane. Sh I advertised my 2018 ram for sale & got a call from mike. I went to renfrew & mike wasn’t in that day last week thurs. I end up dealing with Shane. Shane was great, had my truck appraised & I we made a deal. Shane wanted my truck next day & would have a cheque for me. I told Shane, I can not come until Monday. Monday I go in & see used car manager & long story short, they seemed like they were confused & no deal was done!! After making a 100% done deal with Shane this happens! Then 2 days later mike calls me & says, we want your truck, ok so what Monday all about? Miscommunication he says & he offers me $3,000 less $$ then what Shane & I had made a deal on??? Very disappointed & in a nut shell, this dealership is a joke because if something like this happens & new/ used car managers know about it, then why wouldn’t anyone try to apologize or correct & complete a deal that was already a done deal. Shane wasn’t at work for a week now because of a personal matter. Hopefully I’ll hear from Shane the salesman I originally made deal with. PS: when a client comes in & already has a deal done & this happens, don’t act dumb like your clueless & treat ppl like a fool!! More