"Great experience buying my first wrangler !"
I found the cleanest 2016 wrangler sport in the city here and I love this rig .
The purchase experience was great , no pressure and very relaxed. My sales rep Greg let me take the Jeep home for an over night test drive to make sure the car would fit my needs , which is so much better than the 10 minute test drive and pressure sale pitch I got at other dealers .Greg even came in on his Friday off to finalize the deal with a pick up from the train station to boot!
If your looking for a pre owned at Renfrew be sure to ask for Greg , also a special shout out to Kathrine in the finance office ! Both of these people were great at there jobs and super relatable.
I would come back again if in the market for another car.
"False & incomplete information with held"
Renfrew did not gather all the warranty information on the used vehicle we bought in Sept 2018. Based on the information they gave us we purchased additional extended warranty to cover the truck to 120,000 km as the 3 year warranty was almost up. In Feb 2019 we were in need of some service work and had to take it to a different dealer. As soon as they put the VIN # into their computer it showed that there was an Gold Plus extended warranty already on this vehicle from the previous owner and was transferrable to us. It covered everything till 160,000 kms. We had it transferred over then called the Finance Manager at Renfrew aand asked for our money back on their warranty plan. He gave me lots of reasons why they don't gather all the information about every vehicle. Basically, it saves them money.
Renfrew offered us a further extended warranty that would now bump our warranty to 200,000 km. Stefan Piechocki was to send us a copy of the warranty certificate but haven't seen it yet. Called their service department on Sept 9th and they show nothing in their system. Got forwarded to the Director of Finance (Catherine) and left her a message. Have heard nothing from her at all as of todays date.
Renfrew also missed that this vehicle was an out of province vehicle but the registry office did so we had to drive it back to them to do the full inspection. They are definitely computer challenged as no one seems to operate them to there full capability.
Can not recommend these slime balls to anyone. They have no ethics.
Employees Worked With
Stefan Piechocki, Catherine
"Rip off, put you on to much debt"
- Poor Guy
It’s a big mistake to know this Renfrew Chrysler in Calgary, they put me on too much debt. Don’ ever go to this place. Don’t deal to Stefan & Stryder they are after your money. They put me on bad credit now. I regret to trade in my car to these guys.
Employees Worked With
Stefan, Stryder, Ryan, John