Red Deer Toyota

Purchasing new vehicle Great experience easy transaction and the team went above and beyond all my expectations and made sure that's all my questions and needs were met as w Great experience easy transaction and the team went above and beyond all my expectations and made sure that's all my questions and needs were met as well as going into depth about the purchase, amenities and service departments services. More

2016 brand new Toyota corolla The sales staff and the people involved in the financing were helpful and professional. and satisfied with what i received at the end. thanks you The sales staff and the people involved in the financing were helpful and professional. and satisfied with what i received at the end. thanks you More

Professional and respectful I was immediately impressed by the professional look of the staff and the building and the professional way I was treated. After being at another deal I was immediately impressed by the professional look of the staff and the building and the professional way I was treated. After being at another dealership earlier in the week where all the salesman could comprehend I would care about was vehicle color, it was a relief to be told about vehicle features and listened to about what I was looking for in a vehicle. My overall experience was pleasurable and I love my new 4Runner :) More

Very satisfied Our salesman Art was very helpful and knowledgeable, wasn't pushy at all and we are very pleased that we got the perfect truck thanks guys Our salesman Art was very helpful and knowledgeable, wasn't pushy at all and we are very pleased that we got the perfect truck thanks guys More

Awful customer service I am throughly disappointed with toyota customer service. When I was looking at.purchasing a vehicle they were very accommodating. As soon as I bought I am throughly disappointed with toyota customer service. When I was looking at.purchasing a vehicle they were very accommodating. As soon as I bought the far they have started treating me like I'm worthless. Never told me there was a shuttle service so I had to wait 40 minutes for a ride from the dealership. Told me my car would be ready on a Wednesday and I had to fight tooth and nail to have it on Thursday and not everything was complete (3mm application and undercoat). Had to bring it back after the weekend on a Monday evening and it's ready Tuesday morning tell me why if it was that quick it couldn't have been done on Thursday. Told them I wouldn't be able to pick it up till after close due to work and asked if they could park it outside and lock the keys in it as I have a spare set. Get a ride all the way there and it's locked in the garage still ( I know this because I sounded my car alarm looking for it). The man reassured me he would leave it outside and was doing it right now.I am beyond frustrated with this dealership and wished I never would have purchased anything from them as everyone there is completely useless and had awful customer service. More

No respect for owners vehicle while servicing Vehicle brought in for service. When picked up there was grease and dirt on floor mats, door sill, steering column and door handle. Service manager Vehicle brought in for service. When picked up there was grease and dirt on floor mats, door sill, steering column and door handle. Service manager did respond to email and offer to pick up and clean vehicle 4 days later (after long weekend) but I had already cleaned it. Should never have happened in first place. Wish I had read earlier review as customers previous to me had same problems. Previous dealings with staff when trying to purchase vehicle did not go well and I bought the Highlander elsewhere. This was final straw, I will not be back. More

Dishonest and will try to get every penny from you Hidden fees to costly false diagnosis from sales to service this dealership gIves me shivers. I recomend going anywhere else. Do yourself a favor. Hidden fees to costly false diagnosis from sales to service this dealership gIves me shivers. I recomend going anywhere else. Do yourself a favor. Cheers More

Very enlightening I recently bought a rave 4 at reddeer toyota the experience was the best experience I have had buying a new car.from my salesman,sales manager,to the I recently bought a rave 4 at reddeer toyota the experience was the best experience I have had buying a new car.from my salesman,sales manager,to the finance manager.thank you reddeer toyota More

This place is a mess I bought a used vehicle that was originally from the U.S. I wanted to buy a Toyota platinum extended warranty for it but couldn't buy a Toyota Canada I bought a used vehicle that was originally from the U.S. I wanted to buy a Toyota platinum extended warranty for it but couldn't buy a Toyota Canada one. So I bought it from Toyota U.S. Well, it's supposed to be honored in Canada but apparently not with this service department. Recently they looked into a problem only to say they would check with the warranty coverage and then didn't call back. Even after repeated calls and once speaking with the service manager I got no response. So I drove it to Wetaskiwin Toyota and got it looked after with no problem. They gave me a loaner Venza for the day and I spent it in Edmonton. Now I take it to Wetaskiwin for all my service. I will avoid the service department at Red Deer Toyota. My first experience here was a year and a half ago when I took it in for an oil change and got it back filthy on the inside. When I talked to the service manager about it he was visibly annoyed that I would even bring it up and was very unprofessional. Lastly, although the people at the parts counter are friendly enough they have not called me back a single time when I have ordered accessories. More