Red Deer Toyota
Red Deer, AB
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When my vehicle broke down last year I called in to Toyota and explained exactly what I was looking for, Amy Larsen had me financed and in my vehicle same day. I couldn't be happier !! Toyota and explained exactly what I was looking for, Amy Larsen had me financed and in my vehicle same day. I couldn't be happier !! More
Wanted to buy an extended warranty, calling from out of town. Corey in finance had no time to explain what I wanted to buy, sounded rather impatient, and textually mentioned he wouldn't even give a discoun town. Corey in finance had no time to explain what I wanted to buy, sounded rather impatient, and textually mentioned he wouldn't even give a discount when price wasn't even in the mind of the buyer. Again, terrible employee with no manners and to say the least rude as it comes. How could a worker be allowed to hang up on a customer? Shop elsewhere More
I just want to acknowledge a parts advisor Kay-Cee Loeppky. She's a very helpful and knowledgeable staff at Red Deer Toyota. Keep up the good work! Loeppky. She's a very helpful and knowledgeable staff at Red Deer Toyota. Keep up the good work! More
I brought my vehicle in for inspection and service; told the lady who made the appointment that we were taking it on a long trip. I would have given the service five stars, except that they marked the tire the lady who made the appointment that we were taking it on a long trip. I would have given the service five stars, except that they marked the tires as OK (in the yellow) and said nothing to me about them. On the way home from the trip, one blew out at 60 or 70 miles an hour on the Interstate. I had to get all four replaced--all needed it. Fortunately it was a rear tire. More
What a joke this dealer is. My wife and I tried buying a new sienna and after making the deal and just prior to delivery they sprung document on us about non export and re selling the van. We had no proble new sienna and after making the deal and just prior to delivery they sprung document on us about non export and re selling the van. We had no problem signing a non export agreement as we weren’t looking to export the vehicle but the agreement also said we couldn’t change the ownership of the van in the first 12 months. So if we fell on hard times or wrote the vehicle off among several other scenarios we would face a fine of $15,000. I showed my lawyer this document and seriously questioned the legality of it. I checked with several other dealers about this and they all simply laughed at the prospect of telling someone what they could do with their property once they own it. Will never deal here again and everyone should avoid at all costs. More
My Wife's 2016 Corolla was recalled for an adjustment. appointment rep super-helpful getting me in and telling me what to expect. Charlotte at the dealership was amazing. What was expected to be a two-hour appointment rep super-helpful getting me in and telling me what to expect. Charlotte at the dealership was amazing. What was expected to be a two-hour wait turned into 55 minutes, and she had the car washed! from first to last a memorable experience. I was treated courteously and efficiently. Charlotte made everything awesome. More
New Truck Had a great purchasing experience at Red Deer Toyota. Amy and Ryan were very responsive and able to answer all my questions. Met many of the team as w Had a great purchasing experience at Red Deer Toyota. Amy and Ryan were very responsive and able to answer all my questions. Met many of the team as well as the General Manager and all were very pleasant and very focused on ensuring a positive buying experience. More
A pleasant esperience!!! I just purchased a new Tundra Platinum from Red Deer Toyota. I dealt with the most helpful and honest salesperson Jathryn. She organized test drives I just purchased a new Tundra Platinum from Red Deer Toyota. I dealt with the most helpful and honest salesperson Jathryn. She organized test drives, answered all my questions, and arranged the details along with Dawn to make buying this vehicle a wonderful experience. Both ladies followed up after the purchase to ensure that all went well. If you are looking to buy and don't want to deal with the stereotypical car sales types I recommend Red Deer Toyota. Keith More
New Car and Flat Tire My husband and I each got car from Red Deer Toyota (mine is a lease, his is being financed). Patricia helped us both time. She was wonderful! She uses My husband and I each got car from Red Deer Toyota (mine is a lease, his is being financed). Patricia helped us both time. She was wonderful! She uses simple words with me (not a car savvy lady) and got into details with my husband (my car savvy man). We both got cars we loved and Pat made us feel welcomed as lowered our stress and anxiety. 2 months in I ended up with a flat tire the day I was supposed to be in Calgary! I threw the spare on it and took it back to Toyota first thing in the morning. All I did was give them my phone number and signed a paper. They took care of the whole thing within the hour! Thank you, thank you, THANK YOU Toyota Team. Would definitely recommend! More
Shady Salesmen I was in the middle of a deal today, buying my daughter her first car. As I was out for the test drive these shady salesmen sold the car to another cu I was in the middle of a deal today, buying my daughter her first car. As I was out for the test drive these shady salesmen sold the car to another customer. I had made arrangements for this car before the other person showed interest. This other customer didn’t even take the car for a test run, but because he was a repetitive customer they made it seem like this was okay to do. Is Red Deer Toyota that hard up to make a deal that they need to be so shady? Andrew was so rude, very arrogant! These salesmen went behind Jathryn and made a deal with this other customer while she was making a deal with us... is this the way they work as a team? Or is this how they treat the women they work with? How professional? I will NEVER buy from Red Deer Toyota! More