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Ralph Neale's Belleville Dodge

Belleville, ON

4.7
1,132 Reviews

658 Dundas St W

Belleville, ON

K8N 4Z2

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1,132 Reviews of Ralph Neale's Belleville Dodge

January 06, 2020

Everyone we dealt with was great and went over and beyond to work extremely hard for us. Thank you Lori,Andy, and Mark for all your help! More

by matthew14demille
Recommend Dealer
Yes
Employees Worked With
Andy McNulty, Mark Thompson, Lori Conroy
December 31, 2019

wonderful salespeople. service has always been quick and efficient. will probably buy our next vehicle from them again. Have had no problems with anything we've had done More

by S. Moore
Recommend Dealer
Yes
Employees Worked With
Becky Barriage, Lori Conroy, Amanda Durant
December 31, 2019

service i never had any issues, always good service, theres always popcorn made everytime i go for service if theres any issuses during your service they let More

by doug perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Barriage, Tyler Stacey
December 24, 2019

Russ was a pleasure to deal with. I’ve known him for many years!!! I worked with Russ in Napanee at the GM dealership. Got a great deal. More

by Srands
Recommend Dealer
Yes
Employees Worked With
Russ Trottman, Andy McNulty, Cheryl McAllister, Lori Conroy
December 23, 2019

Scott and the entire team made our purchase experience amazing. Very helpful and friendly. They were honest and true to their word. Plus their pricing was amazing. We live in Kingston and it was worth it More

by chris
Recommend Dealer
Yes
Employees Worked With
Scott Manley, Mark Thompson, Lori Conroy
December 21, 2019

2017 Ram Rebel My boss mentioned to come and talk to Dave steele and it was a pleasure he set me up with a like new 2017 Ram rebel and it was awesome also got a dece More

by 2009dodgeram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deacon , Dave Steele
December 19, 2019

Doing my trade in was very easy with Belleville Dodge I was able to learn about all my options as well as friendly and professional support from Dave and Andy. More

by Erika123
Recommend Dealer
Yes
Employees Worked With
Andy McNulty, Dave Steele
December 18, 2019

Good afternoon, I had a wonderful experience buying my new truck, it was a 2019 ram 1500 classic, everything went smoothly all my questions were answered and Dave Steele periodically checked in on me to a More

by Bulkiewicz.a
Recommend Dealer
Yes
Employees Worked With
Dave Steele, Lori Conroy
December 09, 2019

Dave Steele valuable employee Dave was great to deal with. He went out of his way to support use, even came in on his day off. Great experience, we will be back as long as More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Steele, Lori Conroy
December 03, 2019

Not to be trusted with your vehicle My vehicle was towed from Canadian Tire to these folks. Leaving I find not only now do I need a battery (minor issue, but wasn't even when at Canadia More

by Consequences
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Kelly, Shay Bedard
Dec 04, 2019 -

Ralph Neale's Belleville Dodge responded

Hi Consequences, As a local business our goal is to always help our customers and this situation did not differ from that. After your initial issues came up we had 3 different employees reach out to try and help, unfortunately they were all met with various threats and vulgar language from you as well as countless threatening messages. We simply will not tolerate that type of abuse to our employee’s and has put us in position of not having further contact with you on the matter… Ryan – General Manager

Dec 04, 2019 -

Consequences responded

The threats were of legal action. That was stated very clearly. Even in my telephone call with Ralph Neale yesterday, 3 December was that he had 24 hours to make things right with me, or face a civil litigation action. You folks had been given ample opportunity in my call with Shay to fix things. You didn't and played it out like there was no issue. No wonder I'm pissed off. Today is day 33 since I first dropped off my vehicle for safety, and still no end in sight. You folks xxxxed my transmission, and battery and think some how you don't need to make things right? My car was in your custody directly from another service provider. They had no issue with battery or transmission, nor any check engine lights. They were told to be thorough and go beyond the Ontario Regulations for a safety inspection. Do I use swear words when I pissed with someone costing me thousands of dollars and threaten to take them to court? You xxxxin' bet! You folks really screwed me over on this whole issue. See you in court.

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