My second purchase experience was even better than the first time. I was made to feel very appreciated and everything was looked after quickly and efficiently. The only surprises were the extras that were thrown in. I ordered this Jeep to my specs and was kept informed throughout the process, and it arrived earlier than expected. It was readied within 24hours and picked up when convenient to me. Also, their free roadside assistance is of much longer duration than it was in 2004. Looking forward to being looked after well, as I owned my previous Jeep for 12 years, and was serviced at Belleville Dodge. Service was everything you would expect good service should be.