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Preston Chevrolet Buick GMC Cadillac LTD

Langley, BC

4.4
551 Reviews

19990 Langley Bypass

Langley, BC

V3A 4Y1

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551 Reviews of Preston Chevrolet Buick GMC Cadillac LTD

September 15, 2023

Bought 4 new tires/wheels, new pressure sensors don’t match my truck as promised, now have to take off and get money back More

by Jason
Recommend Dealer
No
Employees Worked With
Boras and assistant manager
Sep 15, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Hi Jason, concerned to hear this, please get in touch with our service team when you get a chance so we can look into this. Thank you.

Sep 15, 2023 -

Jason responded

I did, only thing the assistant manager said he will do is remove tires/wheels and put my old ones back on. I asked him to eat the cost of new pressure sensors, approximately 400$, he said no.

September 14, 2023

Friendly and gave thorough inspection of my car, and provided shuttle service and Janett (sp?) was amazing, took us where we wanted to go. More

by auraveronica
Recommend Dealer
Yes
Employees Worked With
Patrik Vavra
Sep 15, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review, greatly appreciated!

September 12, 2023

3 days to diagnose my vehicle, paid to replace spark plugs (52K KM 3 year old) and 2 hours of diagnose (yes they spent more time on it.) a GM Dealership that never claimed a GM extended warranty underwr More

by JK
Recommend Dealer
No
Employees Worked With
Jarret
Sep 15, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Hi JK, we are speaking with our service team to look into this. Please feel free to get in touch with us as well so we can address your concerns. Thank you.

September 09, 2023

Waylon was my service tech and stayed in contact with me during the day via text to let me know how my car service was going. The dealership also dropped me off back at home after I had my car in. I have al More

by Rusty
Recommend Dealer
Yes
Employees Worked With
Waylon, Faith
Sep 11, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review, Rusty! Greatly appreciated.

September 08, 2023

The folks at Preston were friendly and helpful, and I'll be going back there for certain. More

by jnm
Recommend Dealer
Yes
Employees Worked With
Jaret
Sep 08, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review, we appreciate it!

August 27, 2023

Staffs and technicians are polite, warm, well trained and efficient. Service shuttle is good too. They did nice work! More

by James F
Recommend Dealer
Yes
Employees Worked With
Jaret
Aug 28, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the kind words, James!

August 26, 2023

Preston Chev is great to deal with. My service writer is fantastic at making sure I'm looked after and getting me a shuttle. More

by Tony D’Amico
Recommend Dealer
Yes
Employees Worked With
Behrooz
Aug 26, 2023 -

Tony D’Amico responded

The people who collect info are the worst. Hard to get on the site. Hard to move around answering questions.

Aug 28, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review, Tony!

August 17, 2023

After an unfortunate error with my recall appointment in June, this recall was handled efficiently and professionally. More

by Gailmartin47
Recommend Dealer
Yes
Employees Worked With
Steven and both courtesy drivers
Aug 18, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review!

August 14, 2023

No communication from dralership management when I have an issue with my vehicle. Last time I was in for basic service I was kept waiting for 7 hours. Have been in 3 times since with same issue and still n More

by JJ
Recommend Dealer
No
Employees Worked With
Service manager, assistant manager
Aug 14, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Hi JJ, thank you for your patience. Please feel free to give us a call at 604-532-4574 so our Service Team can look into your inquiry!

Aug 14, 2023 -

JJ responded

I have been there several times now and have spoken to the assistant service manager and the service manager. I have also emailed the dealership manager. Tires of "contacting" the service team and getting nowhere.

August 11, 2023

Service was great! Car was washed as well! Happy with Preston’s service that day More

by lchalmers7
Recommend Dealer
Yes
Employees Worked With
Jarrett
Aug 12, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the positive review, greatly appreciated!

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