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Preston Chevrolet Buick GMC Cadillac LTD

Langley, BC

4.5
679 Reviews

19990 Langley Bypass

Langley, BC

V3A 4Y1

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679 Reviews of Preston Chevrolet Buick GMC Cadillac LTD

November 28, 2021

Happy with service received. Efficient job with reasonable price. They are trustworthy. Deals with the issue by not adding unnecessary services that would add extra cost. More

by Blanket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 29, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review!

November 27, 2021

They were very helpful. I came in for a recall. The appointment took the 4 hours they said it was going to take. More

by Srx 2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Nov 29, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Pleased to hear this, thank you!

November 26, 2021

After asking for a courtesy vacuum and wash, it was not delivered done. The representative and I even talked about this. I was not told about this. I found out when I picked up my truck in the lot. Not i More

by seanclapham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Name is in Invoice
Nov 26, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Hi there, we're sorry to hear about this, sometimes the service department may prioritize getting a vehicle back to the owner over the wash/vacuum but we understand your frustration. Next time you're here, mention it to your service advisor and they'll make sure it's taken care of. Thank you for your continued business, we appreciate it!

Nov 26, 2021 -

seanclapham responded

I took it back to the dealer as I was in the area. It was washed and vacuumed. Satisfied customer Sean C

November 23, 2021

Everything went smooth and on time. I had a time constraint which they worked around. Friendly service alround. More

by ntnglenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaret
Nov 23, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review!

November 20, 2021

Dan Murko and team gave my old Malibu ‘ Cadillac Care. She’s now got a few more Kliks left in her! Many thanks, Derek More

by dvanlaare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarret
Nov 22, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review, we appreciate it! Glad our team could help out!

November 19, 2021

My Chevrolet pickup was in for its second regular maintenance. Was notified by email that service needed. Efficient booking process. Arrived early, taken right in, truck was ready even before estimat More

by mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bozek
Nov 22, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review Mark!

November 19, 2021

Excellent customer service speedy and professional the people there are amazing Always followed up thanks More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 22, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you Maria!

November 18, 2021

My experience was excellent thanks to my Service Advisor Gurp who knock the ball out of the park. Top notch performance Gurp! More

by Petrr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurp
Nov 18, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Glad to hear this, thank you!

November 18, 2021

Always excellent friendly service from everyone employed in the service department. Timely completion of repairs. More

by Canice7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Del Rio, Mike McPhail, Steve Bozek
Nov 18, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Pleased to hear this, thank you!

November 18, 2021

Vehicle was in for a recall issue, the service was great from booking appointment to end of appointment. More

by Terry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
Nov 18, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you Terry!

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