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Preston Chevrolet Buick GMC Cadillac LTD

Langley, BC

4.5
681 Reviews

19990 Langley Bypass

Langley, BC

V3A 4Y1

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681 Reviews of Preston Chevrolet Buick GMC Cadillac LTD

February 11, 2022

Good service. Appreciate the shuttle. Work done in a timely manner. Here are a few more words to get out of your system More

by Terpstra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service, Glen
Feb 12, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review, we appreciate it!

February 10, 2022

Completed work as required unfortunately they didn’t have time to wash the vehicle as on previous service calls More

by garyberg53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep. Curtis
Feb 12, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review, next time you visit us make sure to mention this and service will ensure your vehicle is washed!

February 08, 2022

Jeff was an awesome salesman and the service department was very professional and even washed my truck inside and outside after my first service More

by Joe.Sandie.Hillairet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 09, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you Joe!

Feb 09, 2022 -

Joe.Sandie.Hillairet responded

Your very welcome

February 08, 2022

We just brought our vehicle in for service. They did a great job . Even cleaned the inside and outside of the vehicle. More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 09, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you Fred!

February 03, 2022

Very professional service and work completed in a timely manner . Steve, the service advisor, was extremely personable and professional. Great experience More

by Truck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris rose and Steve
Feb 03, 2022 -

Truck responded

Great work service team at Preston’s. Thanks Steve for your professional assistance in this regard.

Feb 05, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the kind words, we appreciate it!

February 01, 2022

Worst service!Don’t go to Preston auto in Langley. I’m Worst service! Don’t go to Preston auto in Langley. I’m not happy with the service provided. More

by Surf514
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarred
Feb 02, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Concerned to hear about this, please let us know if you can provide more information or if we can address any concerns. Thank you.

January 29, 2022

Friendly staff. Satisfactory service. The only concern is they maybe too busy to take care of everything promised. More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurp
Jan 31, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review Daniel!

January 29, 2022

These guys always exceed my expectation when it can be done they made my life easy More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrot
Jan 31, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Pleased to hear this, thank you Andy!

January 26, 2022

In these pandemic trying times when everyone is dealing with employee shortages, this dealership stepped up More

by conlon65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Jan 27, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review!

January 25, 2022

Lack of commitment to find things listed on the work order Repairs that are not under warranty even though i paid for a alignment and it wasn't done. Then told it will be 280 $ and not covered becaus More

by Iguano30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure at this time
Jan 25, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Hi there, we're concerned to hear you weren't satisfied with your service experience. Please feel free to give us a call at (604) 534-4154 so we can answer any questions or address any issues. Also feel free to give us your name and any other info here so we can look in our systems to locate you. Thank you.

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