Back

Preston Chevrolet Buick GMC Cadillac LTD

Langley, BC

4.4
551 Reviews

19990 Langley Bypass

Langley, BC

V3A 4Y1

Directions

By Type

551 Reviews of Preston Chevrolet Buick GMC Cadillac LTD

February 03, 2021

I purchased my Chev' Impala new from Preston and had it serviced regularly by them. The car had just over 35,000 miles on it, had never been in an accident, and had been kept in an indoor garage. On the More

by danddw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamal Dabir; Dan Murko; Leigh Heppner
Feb 03, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Hi there, firstly thank you for your business and we're sorry to hear your experience here was not up to par. From what I understand, our team has discussed this issue with you but please feel free to reach out to our General Manager Leigh Heppner at 604-534-4154 if we can answer any further questions or address any issues. Thank you

January 29, 2021

I didn’t purchase my vehicle from Preston but have been taking it there for warranty work and oil changes. Very friendly and knowledgeable staff. Thank you Preston and I’ll be back. More

by Corvette Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember but I’m sure you have that on my invoice
Feb 01, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you!

January 29, 2021

Reliable services combined with customer care courtesy and friendliness. Thanks to their promptness I was able to service my car on the same day I visited the dealer. More

by Angela Thiem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arjun
Feb 01, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review!

January 21, 2021

Great service, special thanks to Rick the service advisor, speedy get my oil changed done, provided car wash and shuttle service to the mall, appreciate More

by lesam2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Skerratt
Jan 22, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thanks for the positive review, we appreciate it!

January 20, 2021

Preston Chevrolet has serviced us very well over the last 5 years. Buying a car from them was a very pleasant experience, and I have taken it to their dealership for regular maintenance since. I have had alm More

by Carolinefthompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob in sales, Alan in service
Jan 22, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

We appreciate your continued business, thank you!

January 20, 2021

I WAS VERY DISAPPOINTED TO FIND THAT TIRES ON MY CHEVY BOLT HAS NO WARRANTY. I HAD A BULGE ON FRONT LEFT TIRE AND IT WAS NOT COVERED. FIRST N LAST. WE WILL NEVER BUY A ELECTRIC VEHICLE FROM PRESTON CHEVOL More

by jjagore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Jan 22, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Hi there, we are sorry to hear about this. We do everything in our power to advocate on the customer's behalf when it comes to warranty claims but ultimately the vehicle's warranty is determined by the manufacturer, Chevrolet in this case. Please let us know if you have any further questions and feel free to reach out to our General Manager Leigh Heppner at 604-534-4154 who can further elaborate on the warranty process. Thank you

January 15, 2021

Excellent service. Friendly staff. Shuttle service provided. My number one dealership. Safe, clean, comfortable environment with extra precautions due to current COVID restrictions. Thank you. More

by Canice7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer, Chris, Sheena, Trevor,
Jan 18, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review, we appreciate it!

January 12, 2021

Under promise; over deliver. Great way to do business. Appreciate fitting service in quickly as I am not local. No need to say more. Completely happy. More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Skerratt
Jan 18, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thanks for the review, glad to hear!

January 12, 2021

I would have put 5 if free of charge. But I did not see any issues with service. I would be happy to recommend with other customers. More

by gigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamal
Jan 18, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review!

January 12, 2021

Jamal is awesome! So pleasant to deal with! Give this man a raise! Can’t really think of anything else to say. Good work Jamal More

by S. Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamal, Asst Service Manager
Jan 18, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Glad to hear this, thank you!

...
39
...