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Preston Chevrolet Buick GMC Cadillac LTD

Langley, BC

4.4
546 Reviews

19990 Langley Bypass

Langley, BC

V3A 4Y1

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546 Reviews of Preston Chevrolet Buick GMC Cadillac LTD

February 01, 2022

Worst service!Don’t go to Preston auto in Langley. I’m Worst service! Don’t go to Preston auto in Langley. I’m not happy with the service provided. More

by Surf514
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarred
Feb 02, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Concerned to hear about this, please let us know if you can provide more information or if we can address any concerns. Thank you.

January 29, 2022

Friendly staff. Satisfactory service. The only concern is they maybe too busy to take care of everything promised. More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurp
Jan 31, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review Daniel!

January 29, 2022

These guys always exceed my expectation when it can be done they made my life easy More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrot
Jan 31, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Pleased to hear this, thank you Andy!

January 26, 2022

In these pandemic trying times when everyone is dealing with employee shortages, this dealership stepped up More

by conlon65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Jan 27, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review!

January 25, 2022

Lack of commitment to find things listed on the work order Repairs that are not under warranty even though i paid for a alignment and it wasn't done. Then told it will be 280 $ and not covered becaus More

by Iguano30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure at this time
Jan 25, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Hi there, we're concerned to hear you weren't satisfied with your service experience. Please feel free to give us a call at (604) 534-4154 so we can answer any questions or address any issues. Also feel free to give us your name and any other info here so we can look in our systems to locate you. Thank you.

January 25, 2022

2hr wait for wash and vacuum, 1hr wait to be picked up from shuttle n More

by Wop_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No,idea
Jan 25, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for your patience!

January 24, 2022

Very professional services. Jarret arranged car rental for me, as my car needs long period of install new battery. Even called me during my trip to dealer due to concerned of my safety. All very pleased w More

by pang.derek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarret Babin
Jan 25, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Pleased to hear this, thank you for the positive review!

January 21, 2022

Almost 2 hrs for oil change? With appointment is not good. This needs to improve More

by Sglbroad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 24, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the feedback and for your patience!

January 20, 2022

Very unhappy with the service department. Will not be buying another vehicle at Prestons Langley More

by Tammy Pollon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamal
Jan 24, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Hi Tammy, concerned to hear about this, can you provide more information on what went wrong? We can put you in touch with our management team to address any concerns. Thank you.

January 11, 2022

I arrived at the dealership without an appointment an hour before they were scheduled to close with a busted steering pump. They took the time to fit me in and called me the next morning with the estimat More

by T Bain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamal Dabir
Jan 11, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review, glad we could help!

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