
Preston Chevrolet Buick GMC Cadillac LTD
Langley, BC
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686 Reviews of Preston Chevrolet Buick GMC Cadillac LTD
Service rep courteous, responsive to my questions, kept me apprised of progress. Shuttle driver very polite and courteous, knowledgeable about traffic routes me apprised of progress. Shuttle driver very polite and courteous, knowledgeable about traffic routes More
Have dealt with Preston over the years. Always courteous, professional & know their stuff. My latest experience was the best yet as they helped my daughter deal with an issue with her vehic Always courteous, professional & know their stuff. My latest experience was the best yet as they helped my daughter deal with an issue with her vehicle & they took the time to explain things to her so she could understand the problem. I will continue to use them & again professional, courteous & knowledgeable. Thank you Preston! More
Bought a new Cadillac Lyriq 2024 from Preston Langley on Sept. 26th and got service sign of Lithium Ion battery right away at the time of receiving the car. But their salesman said it’s just a software issu Sept. 26th and got service sign of Lithium Ion battery right away at the time of receiving the car. But their salesman said it’s just a software issue and we will fix it next day. We trusted him and got the car home, on the way we realized that the heat was not working of that car. Brought the car back to the dealership next day and it stayed there for almost a 9 days. They said they need to change the AC charge pipe, I was like I don’t want that car anymore. But they totally declined my request and they were like it’s your car now we can’t take it back. After so much argument, we decided to keep it since we didn’t had any other choice. And now I have my car with me for 4 days and I again got the service sign of Emergency service calling and electric drive unit. Now, I will have to take it back to the service and don’t know for how long. This is ridiculous, I am a heart patient and these guys already gave me so much stress. Can’t deal with it anymore. Never ever buy a car from them. Don’t go for Lyriq please! It will give you nothing other than pain 😔😔 More
Recently bought a new Corvette and dealership was fair and personable. Keith, Henry and the gang made the process stress free. This past year, I have had the vehicle serviced there (oil & filter change, t and personable. Keith, Henry and the gang made the process stress free. This past year, I have had the vehicle serviced there (oil & filter change, tire rotation, DCT filter replacement and top up) and no major issues to complain about. Service staff were very helpful and went out of their way to satisfy my wishes!! More
Great service. Car was towed in on Sunday with no idea why it would not start. Desperate to get it back asap. Car was returned to me in Monday afternoon Car was towed in on Sunday with no idea why it would not start. Desperate to get it back asap. Car was returned to me in Monday afternoon More