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Ponoka Chrysler Jeep Dodge

Ponoka, AB

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501 Reviews

6510 39 Ave

Ponoka, AB

T4J 1J8

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Showing 501 reviews

April 26, 2017

Solid I felt like I was dealt with fairly. The true test of course will be the performance and reliability of this vehicle over time.thanks More

by Kootenay joe
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Braun, Shantel Dillman
Jul 07, 2017 -

Ponoka Chrysler Jeep Dodge responded

Thank you for your review!

April 26, 2017

Top notch from start to finish I have just taken delivery of my second truck from here. The staff have all been amazing and have looked after me like family. I cannot recommend them More

by Happydude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jae Stiles, Derek Braun, Shantel Dillman
Jul 07, 2017 -

Ponoka Chrysler Jeep Dodge responded

Thank you for your loyalty with our dealership! We hope we can continue to keep you satisfied with our team!

April 26, 2017

Very efficient! As we own a business we have a fleet of vehicles and we trust we are getting the best price on what we purchase from this dealership. More

by Buy van 12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sieben, Shantel Dillman
Jul 07, 2017 -

Ponoka Chrysler Jeep Dodge responded

Thank you for your review of our dealership!

April 23, 2017

Excellent Customer Service They were great in finding me the vehicle I was looking for and working with me to get the options I wanted. They kept to their word when it came to g More

by JGCGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eldon Johnson, Jae Stiles, Shantel Dillman
Jul 07, 2017 -

Ponoka Chrysler Jeep Dodge responded

Thank you for writing us a review! We are happy our team could get you in vehicle you wanted!

April 22, 2017

A truly positive experience! My wife and I were given a referral from "FARGO47" to consider calling Mark at Ponoka Chysler when looking for a new truck. So, we called, we test dro More

by sharal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sieben, Shantel Dillman
Jul 07, 2017 -

Ponoka Chrysler Jeep Dodge responded

Thank you for giving us a chance to help you with your new vehicle purchase! We hope you are enjoying your new Ram!

April 21, 2017

Returning satisfied customer I've bought a few vehicles from eldon Johnson in the past few years new and used always friendly and helping me werever he can I would definitely go b More

by Jeremey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eldon Johnson
Apr 21, 2017 -

Ponoka Chrysler Jeep Dodge responded

Thank you for your continued loyalty! We hope you are enjoying your new vehicle!

April 21, 2017

Great experience. Service was great. Finance was great and very fast. We got what we were looking for and my husband was impressed with the quick turn around to get our More

by TashaA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sieben, Shantel Dillman
Jul 07, 2017 -

Ponoka Chrysler Jeep Dodge responded

Thank you for taking your time to write us a review!

March 28, 2017

Very Relaxed Inviroment What a really nice dealership. Everyone was so nice and relaxed. Thanks to Mark and Jae. Very professional. I really liked how i was treated..no press More

by rick.snow.35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sieben
Apr 05, 2017 -

Ponoka Chrysler Jeep Dodge responded

Thank you for taking your time to come to Dealer Rater to give our dealership a great review! We are happy to hear your experience with us was a pleasant one! We hope you are still enjoying your ride!

March 22, 2017

NO LONGER A CUSTOMER When dealing with Ponoka Chrysler ensure you don't put down a deposit because if you are not satisfied or do not buy from them they will keep your dep More

by Nothappy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Brown, Derek Braun
Mar 23, 2017 -

Ponoka Chrysler Jeep Dodge responded

Sorry to see that you were unhappy with your experience. We had two sales people working with you to ensure they found exactly what you wanted. They printed off a complete spec sheet of the vehicle and completely reviewed it with you, highlighting what options were most important to you. We confirmed several times this was the vehicle, we then appraised your trade and structured a deal, disclosing all costs, and the difference between the selling price of the vehicle and your trade in value. You verbally agreed to the deal and signed the offer to purchase. In doing so you legally signed your trade over to us and legally agreed to take delivery of the new vehicle. We purchased the vehicle for you spending 39,473.54, and incurred costs to transport the vehicle here. You chose not to take the vehicle, we tried several times to get you to re-considering any vehicle with us, with no success. The neighboring Chrysler Dealer called us and asked if they could transfer a vehicle in for you and we sent them the vehicle. So even though we didn't sell it to you, we are happy you bought a Jeep, and hope you enjoy your ownership experience.

Mar 24, 2017 -

Nothappy responded

I verbally agreed the day BEFORE seeing the actual vehicle you brought in. This was an offer to purchase and not a signed contract. You did not even have the deposit I put down or the cost of having the tow package put on the vehicle and it was still not able to flat tow which is what we asked for! Yes it is funny that it took two salesman and a manager to bring in a vehicle that was not what was asked for. You told us it cost $42,000 and now you stated you paid $39,473.54. By signing an offer to purchase we are in no way legally signing over our trade or legally agreeing to take delivery of said vehicle. Again this vehicle was not what was asked for and does not suit our needs. We did ask to deal on the 2017 instead and you would not to talk to us...We told you when you gave us our deposit back we would talk.. YOU refused. Any reputable dealer would have given this deposit back hoping to continue to address the customers needs. YOU did not. You must be in poor financial stress or you just don't care about the people of Ponoka or having them shop local.

May 11, 2017 -

Nothappy responded

Again another woman has left this dealership for one in Lacombe because Ponoka Chrysler unjustly kept her deposit. When are people going to realize this dealership is corrupt and stop putting down deposits. Their moto should be "The Dealership you Cannot Trust"....

May 11, 2017 -

Ponoka Chrysler Jeep Dodge responded

Sorry, no such event has occurred.

May 11, 2017 -

Nothappy responded

Maybe you should check with your counterparts in Lacombe. There the ones that announced this!!!

March 21, 2017

Wonderful Experience Eldon is awesome! He was extremely easy to work with. This is our third purchase from him and he never lets us down. I drove away in a very nice new t More

by JeepGirl
Recommend Dealer
Yes
Employees Worked With
Eldon Johnson, Jae Stiles
Apr 05, 2017 -

Ponoka Chrysler Jeep Dodge responded

Thank you for your continued loyalty with us at Ponoka Chrysler! We hope you are enjoying your new Ram!

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