Pickering Chrysler Dodge Jeep Ram

Clearly They Don't Need My Business The customer service at this dealership, specifically within the service department is absolutely appalling. My car was dropped off (towed in) after s The customer service at this dealership, specifically within the service department is absolutely appalling. My car was dropped off (towed in) after service hours due to the low oil pressure lamp being displayed on the dash, and the engine shutting off immediately after being started. The next day, their service department blamed me for the location of my vehicle on their lot, even though they claim the vehicle started up in the morning with no issues. Newsflash, if it started up, you can move it out of the way. They lied to me and said my oil was overfilled, and indicated that could have been the reason for the oil pressure lamp being displayed on the dash, however, I showed them that the oil was clearly at the perfect level. The service advisor then admitted that the oil level was good after being called out on it. They tried to bill me for work that I did not authorize. They were very happy to drive my car 25 km's, diagnose absolute no problems, and treat me in a manner that would indicate as though they do not care about their customers, the products they service, or the prospects of getting business through positive word of mouth advertising. I will never, ever go here for service or for a new vehicle purchase in the future, as there is no shortage out there of better dealerships who treat their customers properly. More