
Pathway Hyundai
Ottawa, ON
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559 Reviews of Pathway Hyundai

Kemar was a great sales person. I was a bit nervous anticipating to buy a new car. I am always nervous anticipating a pressure to buy. With Kemar I was relaxed. I did sales person. I was a bit nervous anticipating to buy a new car. I am always nervous anticipating a pressure to buy. With Kemar I was relaxed. I did not feel any pressure, and I did not feel the game of buying/selling which I have experienced in the past and hated it. Kemar was friendly, professional and relaxed all the way through. If I would have pulled out half way, I felt no pressure. He explained to me in details the various options I have, the packages I can choose from and the benefits of each choice. After we agreed on the sale and filled out the paperwork he explained everything and looked after all of the additional administrative issues. I had no stress, and felt good about the buy. He is young, friendly and professional. He is easy to talk to and he is great at customer service. You want a new Hyundai? Go see Kemar. Great Guy. More

Kemar Edwards made this experience easy and stress free I came in to buy a used vehicle 2013/2014 but instead i bought a 2017 Santa fe sport Luxury with 5,000 km. It was pouring rain, cold but Kemar took hi I came in to buy a used vehicle 2013/2014 but instead i bought a 2017 Santa fe sport Luxury with 5,000 km. It was pouring rain, cold but Kemar took his time with us, showed us 4 vehicles, test drove 2. He was in and out of the rain, he made sure to explain everything giving us options. Unfortunately on pick up the car was not detailed or cleaned properly. Kemar was on it. He cleaned the vehicle along with bringing it back for proper cleaning. I was pleased with his.effort and professionalism. He spent time to make sure i understood the car and was comfortable. Ian and Lisa were also very helpful. Thank you to your team!! More
Hyundai Santa Fe Just purchased a2017 SantaFe and love it. Staff all very friendly and willing to help you get what you want. Hoping the service department has improv Just purchased a2017 SantaFe and love it. Staff all very friendly and willing to help you get what you want. Hoping the service department has improved....have had several Hyundai vehicles in the past but was not pleased with the slowness of the service department. More

Excellent customer service Kemar Edwards was attentive to my requests and car needs from the get-go, I didn't feel pressured at any point of the sale, and the rest of the sales Kemar Edwards was attentive to my requests and car needs from the get-go, I didn't feel pressured at any point of the sale, and the rest of the sales team that helped (Devin Desmarais and Ian Currie) went above and beyond in ensuring the process was a success. More
Great salesman Kemar was a great sales rep. He answered all of our questions and was not pushy or impatient at any time. He was available even on his day off. He mad Kemar was a great sales rep. He answered all of our questions and was not pushy or impatient at any time. He was available even on his day off. He made shopping for a new vehicle a lot less stressful and more enjoyable than we had anticipated. We would highly recommend Kemar. We were less impressed with the finance woman we dealt with as she was a bit misleading with her information, but overall the experience was very good. More
Best experience and highest quality service! As soon as I stepped in the building, he was holding the keys to the car I have just purchased! The test drive was the most exciting I've ever been on As soon as I stepped in the building, he was holding the keys to the car I have just purchased! The test drive was the most exciting I've ever been on as I tend to shop around. He told me every single detail about the car inside and out flawlessly. Once the paperwork came around, he had convinced me that the car I was about to buy would be easy to maintain and very durable for the years to come. He showed me a very high level of trust and I will come back to the dealership for the next purchase. Thanks Frank for my very first brand new car as I'm sure I will love my Elantra. More
Hyundai GT We were about to leave having stood in the show room for a while waiting for some one to help us, it was very busy, it was then we met Jerry Rodrigues We were about to leave having stood in the show room for a while waiting for some one to help us, it was very busy, it was then we met Jerry Rodrigues. who was looking after some one ells but saw we were about to leave and with a few words held us until h e was free.A good sales person and very perceptive we could have been tire kickers but we bought a Hyundai GT, Thank you Jerry More
A very pleasant experience dealing with Jerry Rodriguez I bought a 2017 Santa Fee XL and I dealt with Jerry. It was a great experience. I was allowed to try the car on my own prior to buying it and all qu I bought a 2017 Santa Fee XL and I dealt with Jerry. It was a great experience. I was allowed to try the car on my own prior to buying it and all questions were answered with details. Jerry introduced us to the service department and they are also very pleasant people. So far, I love the car. More
Great Experience from Beginning to End Recently purchased my first vehicle from Pathway Hyundai recently and would highly recommend this delearship to any would be car buyer who is looking Recently purchased my first vehicle from Pathway Hyundai recently and would highly recommend this delearship to any would be car buyer who is looking for a no pressure, hassle free car buying experience. The staff was very friendly and knowledgeable, the no pressure sales approach was also very welcoming. Once I made my decision to buy the car, the staff made the rest of the process very easy and timely which was great considering I was coming from across town. Overall, a great experience and worth a visit if you are in the market for a new (or used) vehicle. More
Great service I had an emergency with my 2016 Elantra GLS car. I called in Monday at 7 am and spoke to someone whom got me an appointment that's day but also told m I had an emergency with my 2016 Elantra GLS car. I called in Monday at 7 am and spoke to someone whom got me an appointment that's day but also told me that it could take 24/48 which I was ok with because I really needed my car fix. They call me the next day at 10 or 11 o'clock and said that they were done and I could come and pick it up. Although it was a small problem and easily fixable it was great to have the job done so fast. Thanks More