
Pathway Hyundai
Ottawa, ON
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561 Reviews of Pathway Hyundai
Perfect Very quick and efficient sales reps. and managers. I was able to get a deal on a 2018 Elantra that perfectly fits my budget. Definitely visit Pathway Very quick and efficient sales reps. and managers. I was able to get a deal on a 2018 Elantra that perfectly fits my budget. Definitely visit Pathway before visiting any other dealership if you're looking for a hyundai. More
Great staff and experience I needed a new car and that's what it looks like I'm going to get. I live over an hour away and could easily have found a new dealership but was give I needed a new car and that's what it looks like I'm going to get. I live over an hour away and could easily have found a new dealership but was given Pathway as a recommendation by a friend. The team has been courteous and friendly. This experience has been better than what I had received at another competitor in the west end whose name may or may not rhyme with an NHL hockey team from Philadelphia. A+++ experience and would do business with again More
Too long Wesley was great but buying a car took way too long there. We wanted to shop around but after spending the vast majority of the day there we gave up Wesley was great but buying a car took way too long there. We wanted to shop around but after spending the vast majority of the day there we gave up and just bought there. I wish we could have shopped a little more to compare cars and deals More
Outright Lies on multiple occasions These guys are notorious on the up sell, I have been told I required new brakes, of course I said NO. Then took the car to another garage....and gues These guys are notorious on the up sell, I have been told I required new brakes, of course I said NO. Then took the car to another garage....and guess what....absolutely nothing wrong with my brakes ,pads and rotors in excelllent condition. I have had them tell me I require certain parts replaced such as Serpentine belt.....I asked them when they try to rip people off,at least they should check their records.they had replaced the belt 1 week earlier. Crooked as the day is long......very nice to deal with though. More
Purchase of Vehicle Needing a vehicle and inclined toward buying a Hyundai Sonata we went to Pathway Hyundai and found everyone we met to be excellent in all aspects of o Needing a vehicle and inclined toward buying a Hyundai Sonata we went to Pathway Hyundai and found everyone we met to be excellent in all aspects of our purchase. My wife and I met and dealt with Wesley White who took wonderful care of us ensuring we found what we were looking for and making the process of the vehicle purchase a great experience. Wesley is supported by a super group and we look forward to a continued relationship with Pathway Hyundai. . Ken and Elaine More
Fantastic Customer Service! I bought a brand new Elantra at this dealership a few months back. The salesman Benjamin was attentive throughout the whole experience and has actuall I bought a brand new Elantra at this dealership a few months back. The salesman Benjamin was attentive throughout the whole experience and has actually even followed up with me since I’ve bought my car too! I am always remembered with a friendly smile when I go in to the dealership! I would highly recommend anyone in the market for a new car to visit Pathway Hyundai :) More
Easy, reliable, comforting Wonderful service from Wesley. Very helpful and comforting. Worked well with us to make sure our needs were met and we ended up in the vehicle we want Wonderful service from Wesley. Very helpful and comforting. Worked well with us to make sure our needs were met and we ended up in the vehicle we wanted More
Happy customer I had a car that died suddenly and left me stranded. I visited Pathway Hyundai after a friend recommended it and the folks really helped me out and s I had a car that died suddenly and left me stranded. I visited Pathway Hyundai after a friend recommended it and the folks really helped me out and saw me through the purchase of my first brand new car. My sales rep Wesley and the others broke all pre-conceived notions I had about car sales and were very honest and genuine when answering questions. Wesley made himself available when I had questions and followed up well after purchase to check up. I've since recommended Pathway Hyundai to two friends who have both also purchased new cars because of the experience I had. Thank you all! More
WINTER MAINTENANCE, INSTALLING SNOW TIRES, ETC. Great service. Pathway Hyundai was wonderful, as always. We had a winter maintenance schedule performed and our winter tires installed. was performed Great service. Pathway Hyundai was wonderful, as always. We had a winter maintenance schedule performed and our winter tires installed. was performed in an efficient and professional manner, and the car was washed prior to being returned to us. Thank you . More
Service done and ready on time We had appointments for oil changes (Service # 1) on 3 vehicles. Since there are renovations going on the wait time to speak to a service advisor was We had appointments for oil changes (Service # 1) on 3 vehicles. Since there are renovations going on the wait time to speak to a service advisor was a little longer. Only one lane is opened as the service waiting room was in the garage area next to the service advisors desk. There was a coffee machine near the waiting area (free of charge). The service advisor (man) was friendly and courteous. He explained well to my daughter that the USB plug is not intended to charge a cell phone but to transmit music to the vehicle audio system. He informed us that he would do his best to have the vehicles done on time. Our 3 vehicles were washed and ready on time (even much earlier for our last one), I got a call advising it was ready earlier. We appreciated their punctuality as we had other appointments that day. A big Thank You to the service advisor (man, sorry no first name) and the woman (btb Brigit) assisted us when we dropped and picked up our vehicles. More