Parkway Honda

We had a great experience at Parkway Honda from start to finish, thanks primarily to Bernie Shum. We wanted to test drive a 2012 Fit, but they are apparently so popular they are hard to keep on the lot. B finish, thanks primarily to Bernie Shum. We wanted to test drive a 2012 Fit, but they are apparently so popular they are hard to keep on the lot. Bernie made sure we that test drove the closest model available, and got to at least visit with a 2012 on that first day at Parkway. When I let him know we were seriously interested and would like to try again, he had a 2012 available for us. When we signed up, I chose a slightly more difficult colour to get, so despite his best efforts to locate one locally we had to order it in and delivery being delayed several weeks. Delays due to the CP rail strike led to delivery taking even longer, but Bernie kept us updated througout. When the car came in, I'm not sure who was more excited about it -- us or Bernie. He took loving care of both us and the car (personally shone her up twice on the pick-up day, apparently), and it was happy day for all of us when we finally drove away. At all times -- from coming in, through test driving, through walking through the piles of paperwork -- we felt like we were being treated completely fairly and with great kindness. Neither Bernie nor anyone else tried any kind of hard sell on features not relevant for a 3-year lease, which was greatly appreciated. As a final note, Bernie was very knowledgeable about all the products in his showroom, and enthusiastic to boot. I would recommend Bernie Shum and Parkway without hesitation. More

My 2010 Civic had some nasty scratches on the body, so I was looking for a relatively pricey solution for fixing for the damage. After visiting several dealerships, I was pleasantly surprised at the Parkwa was looking for a relatively pricey solution for fixing for the damage. After visiting several dealerships, I was pleasantly surprised at the Parkway Honda when Andre Skrleji inspected my car, gave a clear and detailed description of what needs to be done, and presented different alternatives with good price quotes for each of the options. I was very pleased with the end result of the repair, and will definitely go back to the Parkway Honda after receiving such a friendly and professional service. More

Overall had a great experience at this dealership. The staff were helpful and friendly and provided us with all the information we needed to make our decision. Would recommend this dealership. staff were helpful and friendly and provided us with all the information we needed to make our decision. Would recommend this dealership. More

A special thank you and my congratulations for an outstanding customer service and support for: Harold Mark, Mike Siomos, Danny Yang and Paul Cunha! Parkway Honda made me feel at home and I must say outstanding customer service and support for: Harold Mark, Mike Siomos, Danny Yang and Paul Cunha! Parkway Honda made me feel at home and I must say exceeded all my expectations. I would highly recommend this dealership. Thanks again. Liliana B. More

When I received a call from Cynthia about the When I received a call from Cynthia about the confirmation of my appointment, I already felt the friendly atmostphere. As if I am a frequent custome When I received a call from Cynthia about the confirmation of my appointment, I already felt the friendly atmostphere. As if I am a frequent customer. Although our conversation was short, it was enough to give me an idea of what kind of customer service Parkway Honda has. My conversation with Paul was very casual. He is good, not because he is dealing with a customer and that he is obliged to appear nice as what his position as a manager calls for, but he is good because he doesn't have the usual characteristic most dealers have. He appeared and talked very natural and without any pretense. More power to Parkway Honda! More

Feel at ease service. No worries or hassle. Straight forward and honest sales, there is a very slight bias but the experience was 1st rate and likely would not have been different otherwise. forward and honest sales, there is a very slight bias but the experience was 1st rate and likely would not have been different otherwise. More

My Lexus lease is coming due in a few weeks so I have done some shopping around on-line. I wanted to check out a V6 Accord Coupe or Crosstour, take it for a test drive. I toured the lot - didn't see any done some shopping around on-line. I wanted to check out a V6 Accord Coupe or Crosstour, take it for a test drive. I toured the lot - didn't see any Crosstours. Went into the showroom to look around, opened doors, sat in cars, yet no one, not one person acknowledged my presence or helped me out. I was there for a good half an hour. I couldn't even find a brochure until I was on my way out. I couldn't believe the lack of service. Clearly a Honda will not be my next vehicle! They bent over backwards for me at Lexus so they will continue to get my business. More

We went to lot of dealerships and finally decided to buy a new 2012 Accord from Parkway Honda after reading the online reviews. As we were reading through, we saw great reviews about Josh Goodwin. I called a new 2012 Accord from Parkway Honda after reading the online reviews. As we were reading through, we saw great reviews about Josh Goodwin. I called up the dealership and booked an appointment with Josh. Me and wife went to meet up with Josh. With already a biased opinion about the guy, we were actually not let down. Josh was a true gentleman, made us comfortable and rest of the process went smoothly. From my perspective, its rare to find such an honest Salesperson in these days. I will highly recommend Josh. Cheers, Kaustubh PS: The only suggestion for improvement for the dealership is to do paperwork more gingerly so as to avoid inconvenience to the customer. That's the reason for scoring little low on the quality of work. More

I got my 2012 CRV on May 2012. Kyle Trumble is a wonderful salesman. He is very helpful and I can call him any time when I have questions about the CRV. He even pick up the phone during his day off wonderful salesman. He is very helpful and I can call him any time when I have questions about the CRV. He even pick up the phone during his day off. That really build up my confidence with the Parkway Honda dealer. Some sales man usually provide the great service before purchasing the car but not Kyle. He always showing enthusiasm to answer my questions. Thanks Kyle... Overall, I also have a great customer service with the Auto Body department. More

I was looking to purchase my first car in Canada. I went to other car company dealerships and although I did not have any specific car in mind, what swayed my decision to go for a Honda was the no pres went to other car company dealerships and although I did not have any specific car in mind, what swayed my decision to go for a Honda was the no pressure approach that Bryn took. It basically told me that Honda knew what they were worth and will not resort to pressure selling pitches. The experience was consistent with Paul's approach in explaining the extended warranty and the other services available. Every paper that I signed was explained. Overall, the experience was great and seamless. Thank you Bryn. More