Parkview BMW - Service Centre

Could not be happier with the level of service provided at Parkview. Service manager was exceptional during the repair process. at Parkview. Service manager was exceptional during the repair process. More

Great straight forward service. The dealership is clean with friendly knowledgeable staff that cater well to its customers The dealership is clean with friendly knowledgeable staff that cater well to its customers More

We had a problem with our car and did not feel safe driving. We were told it would be a week to be able to get the car looked at unless we could drop the car off for emergency repairs. I requested Roby driving. We were told it would be a week to be able to get the car looked at unless we could drop the car off for emergency repairs. I requested Robyn as our service advisor. We had her as our last adviser and she did not disappoint! Her communication skills are excellent. She called to ensure about the problem. Gave me a rough timeline, repair and cost. She updated me at the end of the day and again gave at timeline for completion. I picked up the car quick and easily. More

Awesome. I was told to wait two hours and car was ready in two hours. I was told to wait two hours and car was ready in two hours. More

good service timely and kept communicating as the work was being completed although dealership price is high, they did offer to bring the final price down a bit, which was appreciated was being completed although dealership price is high, they did offer to bring the final price down a bit, which was appreciated More

I appreciate from the moment I walk in, I’m greeted with a friendly “hello”, asked how or if I need help, and directed to the appropriate associate. a friendly “hello”, asked how or if I need help, and directed to the appropriate associate. More

Have been worked with James Yang more than 15 years, the excellent service you can always count on! Always informative. excellent service you can always count on! Always informative. More

This dealership cares about customer satisfaction. They provide good reception services, have efficient and courteous staff. Services are done to my satisfaction, fast, punctual, and reliable. I have They provide good reception services, have efficient and courteous staff. Services are done to my satisfaction, fast, punctual, and reliable. I have full confidence in trusting my car to their care. More

The BMW dealer are very kind to the customer and also very clean environment. Its nice to shop there because they are serving a fresh coffee. very clean environment. Its nice to shop there because they are serving a fresh coffee. More

Bad experience at service department. Not something that I expected from BMW... While booking the oil change appointment, I was quoted a price. They had all the details of my Car. I completed the purchase f I expected from BMW... While booking the oil change appointment, I was quoted a price. They had all the details of my Car. I completed the purchase from same dealer. Next when I dropped the car, again they came with paper work that showed same price quote. I agreed to pay and ask them to perform the service while I waited in reception area.After 30 mins service advisor comes back and says, price would be double now because earlier quote was for different engine model. They tried to make it seem like that it's my fault that their system did not capture the right engine model or they failed to notice it. Service advisor was so rude that this dealership will be last place I will ever think of going to get a service or any other business. Due to all this mishaps, failure to acknowledge their mistake, and rude behavior, I decided not to go with service there and left with a bad taste. Still regretting my decision of choosing this dealership for service..I wasted my 2 hours time on weekday (not even mentioning the gas and driving time) .. More