Parkview BMW - Service Centre

One problem leads to another. I have owned 4 BMW's over 15 years. I now own none. They are designed to last 3 years and then they break ad they break and they break. This BMW deale I have owned 4 BMW's over 15 years. I now own none. They are designed to last 3 years and then they break ad they break and they break. This BMW dealership does not care. They charge a fortune to repair your car (thousands of dollars) and often they forget to put the car back together properly. I have had so many bad experiences over the past 10 years with them that I finally went down the road to Lexus and got rid of my BMW forever. All they care about is being courteous because that is how they are measured by BMW Canada. Its a joke. They even call you after the visit asking you to give them full marks should BMW Canada call you with a customer satisfaction survey. They don't care about your car, they don't care about fixing it and you always leave feeling totally ripped off. You have to wait an average of 10 days to get a loaner vehicle. The whole thing is just completely frustrating and unpleasant. Don't buy BMW's they are actually made in North America with GM parts and are plastic and unreliable. If that's German engineering, I am a banana. More

Poor customer service Took my 528 in for a recall repair with appointment. They had my car for over 6 hours and after promising me it would finish at a certain time did not Took my 528 in for a recall repair with appointment. They had my car for over 6 hours and after promising me it would finish at a certain time did not even get a phone call to let me know it would not be ready. Try another dealership More

service engine Do it right the first time does not exist here. Parts changed but issues still exist requiring further visits and charges as they still speculate rea Do it right the first time does not exist here. Parts changed but issues still exist requiring further visits and charges as they still speculate reasons. The $164 per hour for labour is not justifiable when concerns not resolved. Little charges such as topping up fluids when vehicle checked two days earlier is also a charge on today's invoice! You need to fight for some minor refund. No more dealing with this dealership More

Worst service ever They never have time for your car, never finish the service on time, no lift no loaners, doesn't fulfill the warranties, lies on each service, charge They never have time for your car, never finish the service on time, no lift no loaners, doesn't fulfill the warranties, lies on each service, charge you for services that they don't . More