Parkland Chrysler Dodge Jeep Ram

Average Took too long to finance, a little sneaky on the terms, didn't mention they changed the term length until the last minute in the finance room Took too long to finance, a little sneaky on the terms, didn't mention they changed the term length until the last minute in the finance room More

Great sales team! No pressure! Looked after my 3 year old I went to Grove Dodge with the intent purchasing used Ram 2500. Before I arrived it was sold, leaving me quite disappointed. Mike Polny worked hard I went to Grove Dodge with the intent purchasing used Ram 2500. Before I arrived it was sold, leaving me quite disappointed. Mike Polny worked hard to identify what I REALLY needed. Once we determined that, he wheeled out a truck that was just right for me, and in my price range. Mike connects with his customer on a personal level and sincerely tries to do right by them. To demonstrate their team mentality at Grove dodge, I had brought my 3 year old boy with me that morning. Roman Karpinskyy helped keep him entertained while Mike and I viewed vehicles. And what is more, Roman volunteered this service and my boy was immediately comfortable with him. Huge win there! The next piece of the teamwork puzzle was Diya Jaber, who wrapped up the deal for me. He was agreeable, and worked very hard to find a price we could both agree one. Once the deal was done, he didn't stop there. The next day when I went to pick up the truck, he went over and above and picked up some of the tab for some accessories I was purchasing from Parts. I must say that I have purchased a great many vehicles over the years, and the team at Grove Dodge was far and away the most personable, hard working, and efficient sales team I have had the pleasure of dealing with. I will definitely return to Grove Dodge for my next vehicle.....although I hope that isn't for a decade or so! Thanks, Mike, Roman and Diya! A job well done! More

Nice, easy going, and an enjoyable buying experience Cole was helpful, easy going, and friendly. It was nice to work with a non-pushy salesperson who listened to and provided exactly what I wanted in m Cole was helpful, easy going, and friendly. It was nice to work with a non-pushy salesperson who listened to and provided exactly what I wanted in my new vehicle. He was easy to work with, and did what he said he would do, which is hard to find in this industry. More

Truck purchase. Have been looking for a truck that would pull my travel trailer. I looked at several hundred on line and a couple dozen in person before finding what Have been looking for a truck that would pull my travel trailer. I looked at several hundred on line and a couple dozen in person before finding what I was looking for at Grove Dodge. I was met by Roman as I looked at the used trucks and was given all the information that I enquired about. I returned a few days later and we worked out a deal with the aid of Dom. More

Excellent! People are very accomodating, very pleasant and kind to deal with. Kudos to Roman and thanks a lot for his helped and patience or else I won't have a People are very accomodating, very pleasant and kind to deal with. Kudos to Roman and thanks a lot for his helped and patience or else I won't have a brand new jeep. Very professional and he really tried to find the best deal that fits in my budget. All in all,excellent job guys. I would definitely recommend you. More

professional, knowledgeable, friendly, inviting We were in the market and went to grove on recommendation. We were not disappointed and left with what we were looking for. The atmosphere is profess We were in the market and went to grove on recommendation. We were not disappointed and left with what we were looking for. The atmosphere is professional, friendly and inviting. Employees enjoy what they do. Drew came on his day off to go over the checklist and be the one to give us our keys on our new purchase. Thank you. More

Expired warranty I went in with a issue of a torn seatbelt in the back seat of my Jeep Wrangler. Unfortunately my warranty ended the month before. The gentleman that h I went in with a issue of a torn seatbelt in the back seat of my Jeep Wrangler. Unfortunately my warranty ended the month before. The gentleman that helped me this day ( I wish In could remember his name)said he would call and see if warranty would do anything about it. They said no. To my surprise they manager said they would do replacement at no charge out of goodwill. This was over and beyond what I expected and am extremely greatful. Vincent took care of us when we arrived to have it repaired. He was vary fast and friendly. This dodge dealership by far has the best service in the Edmonton and surrounding areas. More

Awesome New Car Experience Mike Polny Was Super helpful and answered all my questions and concerns in a friendly and respectful manner. I would highly recommend anybody to check Mike Polny Was Super helpful and answered all my questions and concerns in a friendly and respectful manner. I would highly recommend anybody to check out the team at Spruce Grove dodge! They gained a repeat customer More

Excellent Service Amazing service, we felt we were treated fairly and respected. We wanted lower payments on our vehicle and they made this happen. The atmosphere was Amazing service, we felt we were treated fairly and respected. We wanted lower payments on our vehicle and they made this happen. The atmosphere was homey and friendly, the receptionist was also a very sweet young lady, who offered us coffee, water and popcorn. Drew felt more like a new friend than a salesman, Best customer service we have ever recieved. Purchasing a new vehicle can be stressful, they made it comfortable. The finance was quick and easy. We will most certainly be recommending this dealership to friends and family More