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Parkland Chrysler Dodge Jeep Ram

Spruce Grove, AB

4.5
762 Reviews

200 St. Matthews Ave

Spruce Grove, AB

T7X 3A6

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Showing 762 reviews

June 29, 2017

Excellent customer service! Purchased a used car for our son, he is a very happy with his new to him Mitsubishi Lancer! Roman was very informative and patient, giving our son ti More

by CZinger
Recommend Dealer
Yes
Employees Worked With
Roman Karpinskyy
Jul 10, 2017 -

Parkland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write a great review! Enjoy your new Lancer! Take Care!

June 29, 2017

Friendly service great people Great atmosphere friendly service went out of there way to make the deal happen would recommend their outstanding work ethic and service to any one More

by Corey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diya Jaber, Mark Japuncic, Cole Elson
Jul 04, 2017 -

Parkland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write an awesome review Corey, Enjoy your new vehicle take care!

June 28, 2017

Exsacent service Adam was a good sales guy . Was very up front with you and dosnt let you think you can get a better veichel when you can. I could ask for a better guy More

by Roxy86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Fayad
Jun 28, 2017 -

Parkland Chrysler Dodge Jeep Ram responded

Thank you for the review take care!

June 28, 2017

Excellent service Adam was very friendly and up front with me. He got me in to the vehicle I was wanting . Couldnt have asked for better salesman. I will go back to hi More

by Donsmith810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Fayad
Jun 28, 2017 -

Parkland Chrysler Dodge Jeep Ram responded

Awesome review! Enjoy your new vehicle take care!

June 27, 2017

Purchase of used vehicle bought a used vehicle the sales man was friendly and knowledgeable concerning the vehicle. I met most of the sales staff all of them are great people. More

by Ron2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bunz, Mark Japuncic, Warren Touchette, Cole Elson
Jun 28, 2017 -

Parkland Chrysler Dodge Jeep Ram responded

Thank you for a wonderful review! Enjoy your new vehicle!

June 26, 2017

New truck purchase Purchased a new truck from Bara. He worked hard for us. We are very appreciative for the work that he did. We thank you Bara. Steven M. More

by SMKM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bara Obeidat
Jun 28, 2017 -

Parkland Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write a great review! Enjoy your new truck take care!

June 25, 2017

Drew marr is trash and super SHADY ! over 2 weeks ago my mother and I went into Grove dodge to look for a vehicle she was really interested in. I inquired about the vehicle online and was More

by Edwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Domenico Gulli, Drew Marr
Jul 05, 2017 -

Parkland Chrysler Dodge Jeep Ram responded

Good day Edwin, Thank you for taking the time to submit this review. Seems like a couple of our standard business practices have caused you some confusion, sorry that they weren't explained to you prior. Firstly in regards to the $500 deposit requested to hold the vehicle site unseen. We have a ONE-PRICE-GUARANTEE at Grove Dodge that all of our Used vehicle fall under. We assign one leading "Bang for Buck" price that we don't negotiate on. Our pricing is so aggressive that we typically have multiple inquiries and customers looking to buy the same vehicle at the same time. A $500 refundable deposit holds the vehicle for you until you are able to look at and complete the car deal. Most of our out of town customers elect to do this as it guarantees the vehicle will be here when they are and no time is wasted. The Bonus cash offered at the weekend sale is good as long as a deposit is left and terms are agreed to during the event. If the event was on a Saturday and you left a deposit but could not complete paperwork until after the event the bonus cash is 100% applicable. Another great reason to leave a refundable deposit on a vehicle. Our used car one price policy includes a requirement that the deal must be 100% completed within 7 days. Again as our pricing is so aggressive we don't hold vehicles for potential buyers over 7 days. We offer customers the ability to sign electronically or we will even meet you outside the dealership to complete the paperwork. Also a standard practice of Grove Dodge. You are not the buyer or co-buyer and because of this you were not privy to the contract or finance details. Any information the actual purchaser requested would have been answered, however, personal finance details are not shared with third parties. Also a standard Grove Dodge practice and legal obligation. Choosing to personally attack an employee of Grove Dodge is low. You spoke with a manager and all of the concerns were resolved prior to the purchaser taking delivery of the vehicle. There was even another salesmen involved as we attempted to mitigate the personality conflict you had with Drew. Lastly we do give a second tank of fuel to any purchaser that leave us an online review. Positive or Negative the customer receives a tank of fuel. Should you wish to follow-up further please email us at info@grovedodge.com.

June 20, 2017

New Jeep! Came in for servicing on my 2014 Grand Cherokee. Roman quickly got answers for our questions as to trade in value etc. Due to a fair value, we ended More

by Jeepfannelson02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Karpinskyy
Jun 22, 2017 -

Parkland Chrysler Dodge Jeep Ram responded

Thank you the the awesome review! Enjoy your new Jeep! Take care!

June 18, 2017

Really awesome guy to deal with. he asked and cared about my needs. He worked hard for me and he did it in a non pressured sales way. Highly recommend this guy! More

by Ali schemenauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diya Jaber, Mark Japuncic, Baylee Dawes, Bara Obeidat
Jun 22, 2017 -

Parkland Chrysler Dodge Jeep Ram responded

Thank you Ali for the review we are glad you enjoyed the process of purchasing your new vehicle with us! Take care!

June 17, 2017

Lots of inventory The sales team at Grove Dodge was very helpful in finding the right truck for me. They have an abundance of new and used cars and trucks and made my f More

by NewBuyer96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Touchette
Jun 19, 2017 -

Parkland Chrysler Dodge Jeep Ram responded

Awesome review Thank you! Enjoy your new truck take care!

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