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Otto's BMW

Ottawa, ON

4.9
127 Reviews

835 Carling Ave

Ottawa, ON

K1S 2E7

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127 Reviews of Otto's BMW

February 01, 2024

The shuttle bus is also very convenient. When the vehicle is being repaired, communication is fast, pictures and videos are sent to customers in a timely manner. More

by Yh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTINA-VAYIA HENTY
January 18, 2024

Otto’s BMW offers a full experience including the chance to see some classic BMWs in the showroom. It is a very relaxing environment and fun to visit anytime. They are very professional and efficient. More

by kegokay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blais
January 16, 2024

This is my first BMW. My wife and I are so happy we chose Otto's. Always a positive experience. Customer relations/service gets an A Plus. More

by bmoreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Button, Customer Relations
January 15, 2024

Excellent dealership and very professional. I kept my first BMW I purchased at Otto's 12 years ago and it runs like new. This is thanks to the excellence of their service department. More

by jrppaquette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hassan El Gharbi, Don Macgregor, and Moe
December 19, 2023

They are very good the service is excellent the staff are friendly They are honest and this is the more interesting I appreciate everything they did to us More

by Nevine_melhem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdel
December 19, 2023

Otto’s is very attentive to their customers. They make you feel like you are part of a special group. Ian was excellent at keeping me informed of what was going on. All around, excellent service More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
December 12, 2023

The salesman was superb, not only in his explanations of the vehicle but in providing post sale assistance in getting on the road as well as explaining how to get at all the bells and whistles. His knowled More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali Nabil Assi
December 12, 2023

Great dealership. very clean. Great hospitality service. Friendly and professional sales and service staff. Would highly recommend Otto’s. More

by walker.melissa9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name.
November 30, 2023

great services and very professional team thank you very much very happy about the service More

by redmills@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henty
November 28, 2023

First class service from start to finish. This is my fourth BMW, three serviced by Otto's. Count me a happy customer More

by michaelandmaryv67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
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